Name: A-1 Locksmith - Colleyville
Address: 5600 Colleyville Blvd, Colleyville, TX, 76034
Telephone: +1 817-701-4450
Rating: 4.6400

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50 Reviews

A-1 Locksmith - Colleyville

5600 Colleyville Blvd, Colleyville TX, 76034

a-1locksmith.com

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A-1 Locksmith - Colleyville Reviews

Mike Milliken

My son lost the keys to his car. The first company did not have the right blank key and the one before that just didnt show up. Nick from A1 was great, knew exactly what he was doing and I had a new key in literally 10 minutes after he arrived. He arrived on time. Amazing.

Sam Moore

I like that they are open on Saturdays. Had to get my truck door lock keyed. The young gentleman that was behind the counter had good great customer service skills. He was taking care of another customer and I was listening to him talking about the safes in the store he knew his job. He got my lock keyed in a timely manner worked like new. This place is great had to drive a little but it was worth it. Thanks

Jane Daniels

I called A-1 Locksmith on a Thursday afternoon and they had someone out within 30 minutes. The locksmith, Tyler, notified me via text when he was heading over. He was extremely professional and courteous, very quick, and worked well under pressure.

Sara Fetterolf

Our tech was professional and provided great customer service. He took the time to discuss all of our options, provide input/suggestions and explained all of the fees before performing the work. They are very reasonably priced! I would recommend A-1 & also use them again for future jobs. My only wish is that they could provide a smaller window time for appointment.

Csaba Vandor

Super helpful, quick service at reasonable prices!

Mariana Viurquiz

Excelente customer service Very recommend

Lupita Colmenero

Diligent, efficient and very cordial was the service the agent provided me with. Very grateful for that. Thank you so much!!

nrs4939

I called A1 to get a quote to install brand new hardware in my entire home. The guy came out, and he was great, very professional. However the day before they stood me up completely. They told me they would be at my home between 1-3pm and they flat out didnt show up. Someone finally called me around 5pm saying they couldnt make it to my home. I told them I would still entertain their business if they could discount my services if I hired them. They said sure no problem. The quote was $2,000 for my entire home. I asked what type of discount they could offer for wasting my time the day before and they said the best they could do was they would waive the $58 service fee for sending someone to my home...I told them that wasnt good enough considering most companies waive that fee anyway when your hire them....I gave them a fair chance to earn my business and they flat out never even counter-offered. Ive never been treated that way by a business. Their attitude was we dont need your business.

Kevin Walzuc

Very fast and professional service! Andy was a great person to work with, I highly recommend A-1!

Jonathan Johnson

Came in with a small fire safe for documents, nothing as high end as they sell on their showroom floor, locked with a lost key. Opened it up in no time with no charge and informed me how to get replacement keys! The art of customer service is not dead. Amazing.

Jonathan

The guys here are extremely helpful

gabriel reynoso

Great service! Very friendly, helpful and honest.

Neal Cornett

Spoke with Andy today about a safe and he was very open to answering questions and sharing his knowledge about how to buy smart. A great experience without pressure to buy the first visit.

Psychological Services of North Texas

As another small business we truly appreciate the excellent customer service, accessibility, efficiency of A-1 Locksmith. You guys are terrific!We have utilized their service for on site lock changing, re-keying and simply having keys made in their Colleyville location and the service is always a great experience! Today while going to get some keys made I spoke with Andy Eick about a gun safe for a loved one and I greatly appreciated his knowledge and willingness to help me. Purchased a new gun safe!

Steven Make

Stopped by a few months ago to get my key battery replaced and saw the selection of safes they had on display. Not only did Andy get my key working again in no time for a great price he also took the time to educate me about their safe selection. He discussed what I needed and wrote up a quote for me on the safe I chose. I came back today and he honored that quote. It was quick and easy and much needed with a baby on the way.

Tisha Olson

The storm was coming soon and it was late, so I stepped out of the fifth-wheel in the local camp ground to let the dog out before it got worse outside. Didnt grab a coat or put a leash on the pup... just opened the door and stepped out. I briefly froze as he did what dogs do... and went to open the door. It was locked. The dog wasnt on a leash. I was in a thin tee-shirt and the cold wind was picking up. I am SO glad I happened to bring my phone outside with me! I searched nearby locksmiths and found A1 - and they were great! Dustin was wonderful, and 5th wheel locks are tricky... especially when the owner cant remember the way it turns! He was so friendly, and let us wait in his warm truck and use his phone charger while he worked in the cold wind and rain to get us back inside our little home. Im grateful to be back inside on this cold, rainy night and happy I called A1!

Cristan Harris

Great service! Andy went above and beyond to help get the special key that I needed made. Would recommend to anyone needing a locksmith service.

Garrett Wells

Called today and talked to Andy about getting a new truck key, and was told it could cost from $80-$175 depending on whether i wanted a replacement or an entire new key. For a brand new key i was told it would take 10-15 minutes to complete the process. I then went to Michaels Keys and bought a completely new key and had it programmed in about 2 minutes and it only charged me $65. You can expect me to start recommending people not to be going here.

T P

Needed an extra key for my 2016 4runner. Service was easy. Highly recommended over going to a dealership. Will come back for future needs.

Bernie Smith

Awesome experience, very helpful, was attentive and patient, assisted me immediately upon entering the store and went above and beyond the call of duty to assist me. I would highly recommend A1 Lock and will use them for my future locksmithing needs!

Greg Burris

I purchased a key fob for my car. Andy programmed it quickly. It was an easy transaction at a fraction of the cost of the dealer. I would use them again.

Muawdeeb

My friend and I went in there yesterday to look at safes and was promptly greeted. We had about 10 keys made of various sorts and in all took about 5 minutes to make.Andy the manager then took time to look up some special door locks we were interested in and find us lower cost version.Good and polite service.

Sara Moore

I love this place until Andy stopped caring about his job. Working out while treating customers on his phone all the time even when you call up there he acts like other things are more important to his job. One of the worst employees I ever experienced with issues like this. Please get someone who actually cares about people!!!!!!!!!!!!!!!

Cameron Young

Needed to get my key duplicated that had special chip . They got it done with no problem. They were great!

Margaret Crosby

Cyclists ... they will make keys for your Saris rack. Great service...in and out in moments. Will return for a safe in the near future. Highly recommend!

Kathleen Wells

These guys are great! My keys always work great. They have helped me with replacement car keys, house keys, filing cabinet replacement keys, batteries for my garage remote. They are always so friendly and helpful and I only go here for my keys.

Lisa Shaw

Great locksmith customer service was above average.

Ashley Spector

My technician was so helpful and informative. He made suggestions that really made sense for my business and was very efficient with installation. Great job!

Joel H

This location is right near our house so it is very easy to get in and out. The staff is great. I have sent several friends and family here to look at gun or drop safes and they all come back telling me how great A-1 is.

J.K. Fritz

Super fast and helpful. Was able to program my key fob in a matter of minutes.

Howard Skinner

Brought in a small Sentry Safe burn box to have opened. Within minutes without a single problem service was great and I will continue to use them in the future.

Keith Parcelluzzi

I'm a new home owner in the Arlington area, I gave a call to A-1 and inquired about a lock. The service was extremely rude. They CLEARLY did not want to help me. I described to them my problem and you could tell with every step of my description he didn't want to listen to a word I had to say. After 5 minutes of brief description, he started repeating over and over 'We will have to order it. We will have to order it.' He did NOT know enough about the lock to know which one it is, he just wanted me off the phone. I have to agree with Kristi... with the difficulty of the economy as it is... and how hard it is to find a job... it's disappointing that employees act this way while getting their paycheck. I work for far less, and for more hours, and hard labor, and I am not obligated to even talk to customers and I find it in myself to maintain a clear and friendly attitude to every customer I come into contact with. Of the 4 locksmiths I called, this one really fouled my day up, I will have to take my business elsewhere.

John Andrews

Extremely helpful. Thank you Andy.

Dallas Kik

My experiences here have all been quick and easy.

Jim Webb

Did exactly what I needed faster and at less cost than several competitors in the area. Andrew Eick was great to work with. I won't have to call around the next time I need this kind of service!

Jared Miruka

Quick professional service, been here 5 times and will always come back.

Zach Goodman

Polite and helpful. I came to get a key copied for my motorcycle and it only cost me $7, which felt reasonable. Walmart didn't have what I was looking for, so I'm glad A-1 did.

Isidora Guerrero

Came in asking for keys to be made and got my keys done with in minutes. Fast service and friendly service! Thank you!

Chris Wellington

I work for an auto service center and we have used A-1 in the past. This recent call we needed them to open the trunk on a 1963 Ford Thunderbird that our customer had lost the key for. Not only was he prompt getting here he had the trunk open and re-keyed within 30 minutes of getting here. He had the correct blank for the year of the vehicle and the knowledge to open the vehicle up with no damage to an original/non-restored finish. Thank you A-1.

Jeremy Kelley

Great service. Would recommend this locksmith.

Kristi Wilson

I am am manager of a salon calling on behalf of a guest who locked their keys in their car. My job is 100 % about customer services!! I was quoted 15-20 minutes for a locksmith to show up and call me in route to let me know they were here. No phone call and no show for over 45 minutes!! Very poor customer service if you ask me. Horribly rude on phone when I called back. Horribly! I'm sure their owner would be sadly dissapointed to know this is how our hard working America struggling to find employment is appreciating their paycheck. Called another company and they came right away. A-1 ain't number 1.

Rick Aucoin

Love the Google Maps Business View thing! You guys are the first ones around who've done this, and it looks GREAT!

Brian Davis

Called A1 last night about an hour before I needed them to assist with our storage unit where we lost the key to our pad lock and the technician was there 15 mins early and very professional and friendly during the service call. I had called other companies before that and got the run around or no call back at all. Thank you A1

Daisy Edwards

They were very easy to work with and very quick. I am a realtor and will definitely recommend this company again

Robert Donnell

Andy at this location was great. Very friendly and helpful.

Al Voelkle

Very nice, professional, and pleasant to work with

Gary Pascoe

Know their stuff. Excellent

SATexan 1981

Friendly knowledgeable service!

Mike Hentz

Charles from the Fort Worth location (I believe) was persistent in finding the location of a lock out for someone I stopped to help. Nice job on seeing the call through

Honda Mike

Fast

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A-1 Locksmith - Colleyville

5600 Colleyville Blvd, Colleyville TX, 76034

A-1 Locksmith - Colleyville Reviews

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