Name: Guthrie's Safe & Lock Shop
Address: 1200 Pecan Blvd, McAllen, TX, 78501
Telephone: +1 956-682-3523
Rating: 4.2400

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50 Reviews

Guthrie's Safe & Lock Shop

1200 Pecan Blvd, McAllen TX, 78501

guthrieslock.com

Call now: +1 956-682-3523

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Guthrie's Safe & Lock Shop Reviews

joe castillo

Company has been in mcallen for years. Have always heard good things. They have all types of lock services. Went to get new remote programmed for my car. Good service, good prices.

Alberto Perez

Ordered a barrel key to be made. After two weeks I checked in, they had no idea what happened to my order so I ordered it again. On my second follow up they still were clueless so I ordered it again. After three months I stopped by, they had difficulty locating my order fortunately they finally found it. Not big on customer service, not into paying attention and definitely not into keeping track of orders. Unfortunately they are a necessary evil as we all need good locks.

Julio Rodriguez

I purchase a key replacement and the key was cut incorrectly and to their advice, return it to wherever you bought it because it was bad. I lost my money and time here. Clearly was missed cut (pattern didn't match to original). I left with no key replacement and with no customer satisfaction. Suggestion: offer a replacement on the house or at least a discount on a replacement to take care of your customers.

Arely c

Went in last Monday to order a replacement key for my GMC, was told itd be there the following day. I received no call on Tuesday.Went to the business on Wednesday after I called and was told my key was available only to then arrive and be told it was sold to someone else. I ordered it again to arrive that Friday. It has been a week and I have yet to hear from them, glad I didnt pay before or Id be without a key for 2 weeks at this point. Went to Premier in Mission instead and was taken care of within 20 min. Do not waste your time here, disappointed I did not get that 4.6 star experience here.

Sixto Guerra

Got recommended here by a friend who is a locksmith. First time i went to get 1 key with chip cut for my 2008 silverado, they charged me 5$ and it comes with free programming but the guy who cut it explained to me how to program it cause they were gonna close in 10 minutes on a friday and when i tried it it didnt work, it wouldn't turn the ignition and by then they had already locked the doors. when i took the 2nd weeks later to get cut since i thought the 1st one was over cut i told them to check it and it needed a small cut on the tip. So both keys worked and they charged me 10$ that time for both keys to cut so 15$ total. There is a sign that says there is no guarentee on cut keys. Then last week i called to see if they can cut my 2009 G8 flip key since mine was the blank fixed key and they said they could but it would be 40$ since its lazer cut but they wouldn't program it(which is fine cause on my car you can program the fob on the DIC) . Got it cut and it worked perfect. Prices are fair, i don't call around for prices no more i just go here now.

Leticia Martinez

Awesome techs. Very helpful

Guillermo Tamez Jr

Been coming here for over 20yrs, like there fast and friendly staff. They r very helpful and they fix all ur key needs from auto to home and everything in between. Highly recommend their services

Oscar Villarreal

Two bad experiences with them and Ive only been there twice. They give the impression theyre doing YOU a favor.

Mario Rosa

Honest people they helped me out with my car keys. Made a spare at an affordable price. Very fair

kasi vasquez

Lady who answers phone is rude they dont call you like they say you are and they dont pick up when you call been waiting for two days for a call

Crystal Tan

The only place to go for all your lock and key needs. Whether u need it for your car, home and office keys go nowhere else but Guthries. The service was fast and the technicians were nice. They have their own machine to make duplicates of computerized, laser cut keys. They sell safes too.

Lorena Vasquez

Always great service. Very dependable.

Ricardo Martinez

Great guys at the shop. Nothing like supporting local businesses. Shout out to Rolando for being so helpful and curtious. Great delivery and installation was done very well. Will definitely be doing business here again and recommending them to anyone who needs a safe here in the Valley.

Melani Rodriguez

Great customer service

Alberto De La Rosa

Good place to make keys and cheap prices

David Martinez

Guthrie's was excellent with knowledge and customer service & prices would recommend

Big dogs rule Dog

We went there because I had to have a new fob made for my Nissan Sentra got it back really quick on a $240

Michael Allsop

Guys were great and quick. Will come back and use these guys any time

Krink545

Very knowledgeable employees

Mary Ann Hodge

Best place to have your keys made and friendly service too

Romeo Rodriguez

Got there 12 minutes before closing for a key to get made and was refused cause supposedly the machine turns off at 530 automatically. If they don't wanna make the key they should just say so and not pretend the equipment doesn't work after 520

Delia Ramirez

Great service! very friendly! good price, very nice place on Pecan. Fast service! Their are professionals & experts. Very satisfied with the results, thanks Jesse & Aaron.

Bell cantu

Got what I needed but service could be faster.

elkoolarrow zepeda

Great service ! The best in the Rio Grande Valley.

Tad Wychopen II

I couldn't get my lock keys cut correctly at the hardware store, so I headed to Guthrie's! They got it right the first time without having the lock. Imperative!

Michaela Wulff

Outstanding professional service!

Daryn Smith

Quick service and made the keys for our luggage carrier. Thanks

Sully

Helped me with a lock that only they had thanks guys

Juan González

Fast and Professional service

L Gonzalez

Was helped by a very knowledgeable staffer. Able to solve my problem after being unable to at other stores (Lowe's, Home Depot, Ace)

Mary Millan

This place it's very expensive

Benjamin Mayorga

Knowledgeable staff . Real legit locksmiths.

Mr CarCrazy

Super nice people. If you want a high quality safe, this is the place in the valley to get it!!

Ricardo Villanueva

Excellent service to Make key to my car

Eve

Awesome and Professional Place. Programed remotes for my car (with my key fob) for about 30 bucks, <5 min

Ramon Espinosa

Good prices for keys

Jose Salazar

No nonsense in/out no time for small talk..

Amy Mendoza

Went in took my keys in very fast service, customer service was awesome.. Went in and out. The guys that worked there greeted me as soon as I walked in.

Texas Man

Great service. They were able to assist me with making odd keys. They know their stuff!

Ren JG

Car remote key replacement in minutes. Talk about fast!

Business Twenty Twelve

Short, glasses and facial hair, hispanic guy. Very matter of fact, no greeting, no smile, no thank you. Didn't have my key although I had called ahead and described it and a woman said they indeed did have it. I was one of three guys that walked in about the same time. He gave them the same treatment. All of us left within seconds of one another. The guy's a prick.

C Burns

Nice new place on Pecan, easy access. I went in to get a couple of keys made. There was a guy behind the counter that didn't bother to greet me when I walked up. He just told me the price and went to work on it. When the he was done, no thank you or come again.. nothing. He just turned around and walked away. Seemed pissed off at the world. At least the keys worked.

Reynaldo Martinez

Friendly staff and quick service

Ieleane Puente

They not only unlock your doors but move your safe

Stephen Palmer

Great place to buy a safe

Elizabeth Puente

Guthries can make any key for any lock, keys that you can't get made anywhere else. They also have a great selection of decorative keys and key holders. The times I've been there they've been working on keys for vehicles as well.

Harley Huizar

Great price and products

Shaine Mata

Good service and wide selection of keys and accessories.

Angela L Pena

My one and only stop for my security needs! I've always only experienced top notch quality goods and service in the last 31 years of doing business with them!

Infinity Creations Electric LLC

Warranty on all the keys they make, fast service, they program keys and remotes. Great selection of safe's friendly service.

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1200 Pecan Blvd, McAllen TX, 78501

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