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Texas
Rowlett
Sherlock Locksmith - Rowlett
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41
Reviews
Sherlock Locksmith - Rowlett
3501 Rowlett Rd, Rowlett TX, 75088
Call now: +1 972-200-1360
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Sherlock Locksmith - Rowlett Reviews
Denise Abbott
Just got all new locks for three of doors. He was the one who did the fantastic job. He checked everything before each installation. Very friendly and detail. Thank you so much!
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Maribel Satter
Extremely helpful and very fast! I will use them again in the future for any of my locksmith needs. Thanks again!
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Donna Smith
Great service, and awesome. Got me a new car key at a way cheaper price than the dealership. Quick and reliable service. Highly recommend!
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Irene O'Neill
They are prompt and really quick in getting lock off storage I had lost my key for. Definitely recommend.
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lisa spears
Fast friendly and reliable. The owner himself came with his employee and did a fantastic job. I am a stay at home Mom and needed my lock quickly and efficiently and they came thru.
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Ava Smith
Great service. I needed another mailbox key and they had the right key, I had been to many other places who couldn't duplicate it for me. Excellent service.
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Ellen Muller
Great customer service and pretty affordable. He was on time and very friendly. He made me a car key and an additional spare key,
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Maria Dunning
I needed a key copied and they did a great job - fast and complete! Definitely will use them again for my locksmith needs!
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Roxane Falcon
Daniel came on time. He unlocked my car only for 2 min. He has a great personality as well. I would highly recommend this company to you all. Awesome!
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Sharla Dupre
Thank you this is my first time to use a lock Smith and Daniel was awesome.
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Michael Gonzalez
Daniel was great. He got it done.
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barde william
Awesome work . Able to detect the issue with the car keys with a breeze!
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barde william
Awesome work . Able to detect the issue with the car keys with a breeze!
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barde william
Awesome work . Able to detect the issue with the car keys with a breeze!
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paviolitis margarito
Needed new locks on my front door, and they did everything perfectly - efficient quote, fast work, on time, really helpful.
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paviolitis margarito
Needed new locks on my front door, and they did everything perfectly - efficient quote, fast work, on time, really helpful.
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paviolitis margarito
Needed new locks on my front door, and they did everything perfectly - efficient quote, fast work, on time, really helpful.
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shauntel clark
Nice and friendly staff, professional manner; The locksmith is very skillful, he fixed 3 of my balcony locks and rekeyed my front doors quite efficiently. Will definitely ask them for help in the future
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shauntel clark
Nice and friendly staff, professional manner; The locksmith is very skillful, he fixed 3 of my balcony locks and rekeyed my front doors quite efficiently. Will definitely ask them for help in the future
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shauntel clark
Nice and friendly staff, professional manner; The locksmith is very skillful, he fixed 3 of my balcony locks and rekeyed my front doors quite efficiently. Will definitely ask them for help in the future
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ava sophia
Changed the locks quickly and without any fuss! Would definitely recommend the company and their services.
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ava sophia
Changed the locks quickly and without any fuss! Would definitely recommend the company and their services.
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ava sophia
Changed the locks quickly and without any fuss! Would definitely recommend the company and their services.
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yennyturner642
They came round very promptly and sorted out our locks out very quickly.
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yennyturner642
They came round very promptly and sorted out our locks out very quickly.
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yennyturner642
They came round very promptly and sorted out our locks out very quickly.
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zoresuli
He was punctual and professional when fixing my front door lock. He was kind and efficient in his service.
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zoresuli
He was punctual and professional when fixing my front door lock. He was kind and efficient in his service.
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zoresuli
He was punctual and professional when fixing my front door lock. He was kind and efficient in his service.
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contessa pfeffinger
They were not only available sooner, their price was also cheaper than their competitors! The locksmith was efficient and friendly and I appreciated that he wore a mask.
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contessa pfeffinger
They were not only available sooner, their price was also cheaper than their competitors! The locksmith was efficient and friendly and I appreciated that he wore a mask.
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contessa pfeffinger
They were not only available sooner, their price was also cheaper than their competitors! The locksmith was efficient and friendly and I appreciated that he wore a mask.
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Natalie
Called the front desk to ask for the name of an employee to leave an honest review about how she handled (or rather failed to handle) professionally communicating with a client and her lack of consideration and general respect for people who turn to Sherlock Locksmith for assistance. Front desk was just as useless and also refused to provide customer service with no valid reason for ignoring the request. After not being able to come up with a reason, he decided to just hang up the phone on me. I think that the Rowlett location would benefit from training their employees on basic professionalism skills as they clearly all lack that common skillset. They showed no respect or value for my time on my day off so I intend to reciprocate the same treatment by bringing this issue to management personnel above them
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Natalie
Called the front desk to ask for the name of an employee to leave an honest review about how she handled (or rather failed to handle) professionally communicating with a client and her lack of consideration and general respect for people who turn to Sherlock Locksmith for assistance. Front desk was just as useless and also refused to provide customer service with no valid reason for ignoring the request. After not being able to come up with a reason, he decided to just hang up the phone on me. I think that the Rowlett location would benefit from training their employees on basic professionalism skills as they clearly all lack that common skillset. They showed no respect or value for my time on my day off so I intend to reciprocate the same treatment by bringing this issue to management personnel above them
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Natalie
Called the front desk to ask for the name of an employee to leave an honest review about how she handled (or rather failed to handle) professionally communicating with a client and her lack of consideration and general respect for people who turn to Sherlock Locksmith for assistance. Front desk was just as useless and also refused to provide customer service with no valid reason for ignoring the request. After not being able to come up with a reason, he decided to just hang up the phone on me. I think that the Rowlett location would benefit from training their employees on basic professionalism skills as they clearly all lack that common skillset. They showed no respect or value for my time on my day off so I intend to reciprocate the same treatment by bringing this issue to management personnel above them
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elise lee
I had an amazing experience with this company. I broke my key in half, and did not have a spare. They came to where I was located, and made the keys on the spot.
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elise lee
I had an amazing experience with this company. I broke my key in half, and did not have a spare. They came to where I was located, and made the keys on the spot.
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elise lee
I had an amazing experience with this company. I broke my key in half, and did not have a spare. They came to where I was located, and made the keys on the spot.
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Texas Mom
Sherlock’s sent a locksmith to drill out our smart lock and replace it with the exact lock. Bad batteries were most likely the problem, so we sucked it up and paid TRIPLE the cost of the smart lock for the job, since we couldn’t get home to replace it ourselves. In a YEAR, we NEVER had this exact same lock stick or jam - just malfunction when we were away because we hadn’t changed the batteries. Fast forward, and just a few days after the installation, the lock is malfunctioning both manually and when engaging the smart lock feature. Sherlock’s gave us excuses, the locksmith told us it was because we hadn’t programmed codes yet, and we got the run around. We stayed home ALL DAY waiting for a locksmith, and NOTHING. No communication, not response, no locksmith, and we still have a deadbolt that DOESN’T work on our front door. I’d give zero stars if I could.
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Texas Mom
Sherlock’s sent a locksmith to drill out our smart lock and replace it with the exact lock. Bad batteries were most likely the problem, so we sucked it up and paid TRIPLE the cost of the smart lock for the job, since we couldn’t get home to replace it ourselves. In a YEAR, we NEVER had this exact same lock stick or jam - just malfunction when we were away because we hadn’t changed the batteries. Fast forward, and just a few days after the installation, the lock is malfunctioning both manually and when engaging the smart lock feature. Sherlock’s gave us excuses, the locksmith told us it was because we hadn’t programmed codes yet, and we got the run around. We stayed home ALL DAY waiting for a locksmith, and NOTHING. No communication, not response, no locksmith, and we still have a deadbolt that DOESN’T work on our front door. I’d give zero stars if I could.
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Texas Mom
Sherlock’s sent a locksmith to drill out our smart lock and replace it with the exact lock. Bad batteries were most likely the problem, so we sucked it up and paid TRIPLE the cost of the smart lock for the job, since we couldn’t get home to replace it ourselves. In a YEAR, we NEVER had this exact same lock stick or jam - just malfunction when we were away because we hadn’t changed the batteries. Fast forward, and just a few days after the installation, the lock is malfunctioning both manually and when engaging the smart lock feature. Sherlock’s gave us excuses, the locksmith told us it was because we hadn’t programmed codes yet, and we got the run around. We stayed home ALL DAY waiting for a locksmith, and NOTHING. No communication, not response, no locksmith, and we still have a deadbolt that DOESN’T work on our front door. I’d give zero stars if I could.
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