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Texas
San Marcos
Texas Premier Locksmith
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Texas Premier Locksmith
1601 River Rd, San Marcos TX, 78666
txpremierlocksmith.com
Call now: +1 512-222-3315
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Texas Premier Locksmith Reviews
Jason Harbison
Called several locksmiths to have my daughters car rekeyed, all gave me pricing over the phone.So, I decided to go with Texas Premier since the girl told me it would a $30 service call and $95 key Cut and programming fee. I confirmed the key type and the make and model of the car. I confirmed it would be $95 and that included both keys, she said yes. (Plus service call)I waited 3 hours for the guy to get here and he said he cant do it for less than $220 plus the service call. I told him that was more than anywhere I called and that I was quoted $95.He said that is was $95 and up, they do not give full quotes over the phone. BUYER BEWARE THIS IS A BAIT AND SWITCH GAME HERE. THEY KNOW YOU ARE IN AN EMERGENCY SITUATION AND JACK THE PRICE WAY UP, knowing you most likely pay so you dont need to wait on another locksmith.Ended up getting it done for $120 total by very honest local shop.
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Jenny Dalrymple
We didnt end up going with this locksmith because another company was much cheaper, but they were very professional and courteous on the phone.
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SawyerPlz
Got to my house faster, cost less, and was more professional than any other locksmith I have had to use. Tech was knowledgeable and got my door open is record time.
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Wanda Dallard
Fantastic locksmith! Cut and programmed two new keys for my car at the best cost you can find. Very friendly staff and completed everything in no time. They handle all types of makes and models for cars. Highly recommend TX Premier!
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Manda Espinoza
I was already having a bad day, two other companies had completely blown me off one didn't tell me there wasn't a tech available for my area, until 20 minutes after I initially called them and had to call them back. the other company wanted to charge me $280 for two simple things.... I almost gave up until I found Texas Premier and when I called I was told a tech would call shortly, the tech Mike called me and was there in under 30 minutes.. fixed my problem so fast and then i was on my way... the woman who took my call was amazing and polite had amazing customer service... and the Tech who came out was equally as polite and customer service inclined... there wasn't unneccessary expenses or fees for the services and the price was very affordable... I would recommend these guys anytime I have a friend in need!Thank you guys.
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Cathy Baxter
Thanks for getting me back into my house last night and having a wonderful tech that made me feel safe in the process!
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Fredo Rodriguez
Honest, fast and professional. The battery in my key fob was low, resulting in me locking the keys in the car. (The car didn't sense that the keys were inside. ) The locksmith was honest about his ETA and even suggested that I can submit a claim with my insurance for reimbursement. AWESOME SERVICE.
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Elena Swafford
I thought I had locked my keys in my car, I gave Texas Premier a call, the locksmith came within half an hour, opened my car door, just to find that my keys were not in my car. They were very nice and professional, they made me another car key since I did not have an extra. Would recommend to anyone.
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Sara Moore
Texas Premier is the best locksmith in San Marcos! Their tech was able to make a copy of my key and remote in the parking lot of a coffee shop without an appointment. He was there within 15 minutes! He also had the best price. I will definitely use this wonderful locally owned co. and keep their number handy.
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Aaron Moffet
I'm very satisfied with the service, the locksmith came out to my house less than 25 minutes after I called them. I will recommend them to everyone, very good service. Thanks you guys, keep up the good work.
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Donald Howe
Just excellent! I got locked out my car and TX Premier was there in less than 5 minutes. It was easy and super affordable. Because of their fast service and customer service I deided to call them to make a spare key for my car. Definitely recommend.
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Zac Kenzie
This locksmith came out and did a quick and excellent job. Replaced and fixed all my locks to slide nice and smooth! Thank you.
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Blair Skinner
My family has been using Texas Premier Locksmith for many years. They're fast and very reliable. Nice, locally owned co. that I trust and have no problem recommending them.
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Aracely Perez
Keys were stolen at work. Promptly showed up and created a new key/fob. Reasonably priced. Dealership wanted to charge more and wanted me to tow the car to them. I highly recommend Texas Premier Locksmith.
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Winnie Prado
Great locksmith. TX Premier will always be my first call for my business and residential needs. They have always been fantastic to work with over the past few years, highly recommend!
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Elliot Guidry
Fast, easy, and great to work with. Very friendly and amicable. Would definitely recommend to anyone who is locked out of their car and needs to get into it quickly. Opened the door in less than 1min.
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Donna Warrens
A young man came out to make a new key for my 2008 Honda CRV. Very kind and professional, I will recommend Texas Premier Locksmith to all of my friends.
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Cindy Lemke
If you get locked out of your vehicle call Texas Premier Locksmith. I waited less than a half hour for them to get to me, and in less than a minute I had my keys back. Payment is required at the time of service, but the price was reasonable. Definitely recommend.
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Princess Vespa
Not only on time but a few minutes earlier than promised, quick service, price as promised... the tech was personable and very efficient - their telephone number is now stored in my phone if I ever need to use the service again!
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Katrina Peel
TX Premier recently helped us with a lock at our office and were super helpful. Showed up on time and repaired the lock quickly.
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Stan Kirkwood
Very helpful and thorough. Needed new truck key cut and key fob programmed. Accomplished both well and in a timely manner. Thanks TX Premier!
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Shirley Jacobs
Best locksmith ever, came out to my house in 10 minutes, I totally recommend TX Premier!
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Shawna Alvarado
These guys are the absolute best. Very knowledgeable, friendly and locally owned. Definitely call TX Premier for any locksmith needs.
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Edith Snell
Helped me out on a Friday when my key broke in my lock. Very friendly and kind and quick! The price to replace key onsite was less than the dealership and I saved having to tow my car across town. Thank you Texas Premier.
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Jason Schwartz
On time. Polite. Professional Fast and great service. Excellent!!!
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Cheryl Knox
Very quick and they don't charge a ridiculous amount of money for house lockout service. Thank you Texas Premier.
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will bates
Great people. Prompt to help my kids after loosing key in the water. Miles from home they took care of all my worries. Thank yall so much and I wish yall well. Keep up the good work.
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Quentin Thompson
Quick, professional and great price. What more can you ask for?
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Dawn Rodgers
Super fast and responsive Locksmith! Gave me a cheaper price than any of the other companies I called and arrived 20 mins after I called to get me back into my office.
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Jorge Sanchez
Fast, friendly, gets the job done! Thank you for your service!
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Jessie Hernandez
BEWARE/DO NOT USE THIS COMPANY.I waited an HOUR & twenty minutes & no one showed up. It's hot outside. Started doubting quailty of service at that point so I checked their reviews. Other people had similar experiences & others also said they charge double what they quote on the phone. Don't waste your time.I'm not even mad at this point. Honestly, it's just unprofessional to set an appointment & be that late. I have read company responses to complaints & they come off as rude/sarcastic. Just disappointed. UNPROFESSIONAL I challenge the company to give an un-sarcast/sassy or rude response back to me. *I was professional .*I did not cuss. *I set an appointment the previous day - giving details of vehicle & key needed *I called 10 min prior to confirm*I sat outside 10 min prior to appointment. *I respectfully sat out there in Texas heat waiting *I got a call 35 min late from tech about key *I called when they were an hour late *Got bad feeling in gut *Read terrible customer reviews - & sassy comments back from company *I cancelled appointment an hour 20 min later *Respectfully left bad review *Dissappointed :(
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Angelica Salazar
BEWARE: DO NOT use this company. This is a locksmith company with offices in San Marcos & Austin, TX. They scam people by offering a quote over the phone, then the locksmith charges double once the work is done. The person answering phone claims $30 flat rate call-outs, plus price for work which starts at $25 for a simple pick a lock & goes up if more extensive work is done. Mine was a 30 second pick a lock & I was charged $80 total that included a military discount.. HA!!!What a joke!!! When I called to complain I was told a supervisor would call me back. Never happened. I called back 5 days later & was told it is up to the technician to charge what he feels is necessary. #scamReading through their Google Maps & Yelp reviews, I noticed this has happened repeatedly. I have reported them to the BBB & my local news stations. Please save yourself a headache & money.. do not do business with them.
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dania higueron
Really appreciate how they didn't require me to have the original key for the ignition in order for them to make me another one like other places I had called previously. Once called, the locksmith took no more than 10 minutes to arrive to my place and 15 overall to make the key work. Will definitely be contacting them in the future for their prompt and efficient services!
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Mitch Sorenstein
Easily made a same day appointment to have my home rekeyed. Professional, friendly locksmith did a great job too.
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Green Mesquite
Easy to get a hold of and easy to schedule. Technician was prompt and professional. I will use them for all my locksmith needs.
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Tyler Gilmore
I locked myself out of my car a few weeks ago when on my way to San Antonio to see my brother in ICU. The staff were all excellent and extremely professional. I really appreciate the 10 minute response time and sense of urgency they had in regard to my situation! Definitely hoping they will expand their company to my home town!
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Thegamer 77
Rhett helped got me into my house after I was accidentally locked out! He was polite and professional! Will use again!
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Celia Davis
Great service honest and on time works with you also great just great
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Gabriela Sanchez
This has been an awful experience. I may have just gotten someone who clearly does not care for my time. We had a set meet up time and he had still not arrived 30 minutes after that agreed time so I left because I needed to get to work. We set a new time and when I contacted him he said he still had not left. It is now 20 minutes past and I still have not heard back.
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Kyle Jones
Very satisfied. Thanks.
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I waited for a while but he was really quick and kind
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D M
Do NOT use this service. Was quoted $50 over the phone and when the technician arrived after waiting 2 hours he said I like to charge you $100 I refused bc I have been locked out before and never been charged more than $60 (same vehicle). When I told him that his response was you look like you could afford to pay me $100 and that I looked 20-22 years old cant I call someone to pay for me.Then he proceeded to tell me how its going to be a hard job would take a long time possibly...After that I apologized for his wasted time and my wasted time. I was not going to be taken advantage of. Long story short he said he felt sorry for me and negotiated to do the job for me for $60. He popped the lock and took him a whole 15 seconds. I have never felt so degrated as a woman and insulted. I am a 26 year old woman who lives on her own and pays her own bills.
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arturo rosas
Tech was great and friendly
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Edward Samuels
I brought my dirtbike here to have them make a key for it because I lost it.They were fast, efficient, and affordable. Simple as that, great customer service and stayed true to their word of fixing and duplicating my key. 5 stars truly, thank you
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Melissa Peterson
Rhett was fast, super friendly and helpful getting me back into my car and making a new ignition key. Reasonable pricing, I highly recommend this locksmith.
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Maddy Kelly
They were so nice and fast! I called about locking my keys in my car and were there in about 20 minutes. Would definitely recommend.
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Myranda Arrisola
Reht was awesome! He was fast and opened it very easy. You can not even see that it was forced open. First experience of a locksmith and we was absolutely amazing. Definitely 5 stars
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Jerry Noe
Terrible customer service And I do not recommend. I made an appointment for 4:00pm. When i showed up the doors were locked and the locksmith said he was atleast 20 minutes away. Also couldnt give an estimate on price, only said it can get pricey and had no reasoning for why he was 20 minutes away except for the fact that he was busy lol
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Emilio Mendez
Very accurate and dependable with the time, came within 25mins. They offer student discounts as well. Will definitely be calling and recommending these guys in the future.
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Kevin Tait
What a savior. When you can't find your car keys these guys can make you a new one and much less expensive than the dealer. Faster than the dealer too. They show up on site quick and have you on your way Fast!
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