Name: Spencer’s Safe & Lock
Address: 46000 Old Ox Rd, Sterling, VA, 20166
Telephone: +1 703-471-9022
Rating: 4.1667

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30 Reviews

Spencer’s Safe & Lock

46000 Old Ox Rd, Sterling VA, 20166

spencerslock.com

Call now: +1 703-471-9022

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Spencer’s Safe & Lock Reviews

Enrique Sarmiento

Great service, they fixed my vintage motorcycle switch, I couldn't turn the key it was to old and blended, they make me a new key and fixed it, Thank you

Troy Poppe

Drove all the way over because they are listed as open on Saturday, but they aren't open.

Mike Hogarty

I needed a key made for a transponder equipped ford. 5 minutes and 30$ later I had it. Needed a thing, they made the thing quickly. 5 stars no issues. I will use them again.

Ryan Morrow

I called about my safe that wouldn't open, fully expecting to replace it. The technician was able to get the safe open and checked the mechanics to ensure all was good. Thanks for all the help!

Bill Wacek

We're able to custom order an oddball key I had to duplicate.

Eric

Spencer's Safe & Lock Service was able to duplicate my key successfully when other places couldn't. At an affordable price too! Will definitely be coming back for future keys!

Sarah Dobson

I locked myself out of my place with no phone, wallet, or keys (obviously), and borrowed a neighbor's phone to call a couple of locksmiths. Spencer's gave me the shortest estimated wait time, at 1 - 1.5 hours. Rich showed up in less than 40 minutes and had me back in my home again in under 5 minutes. All around a great experience, because my wait time was shorter than expected, and Rich was polite, friendly, and fast.

Brent Friedrich

Neal is the go to guy here. He is extremely knowledgeable and very good at his job.

Wayne Lester

Great place for keys, even car keys. Service workers are very nice and professional. Building itself is clean...Brought in a blank (along with original) for a '16 Mazda 3 and it was cut and programmed in 20 minutes. In and out, fantastic service!

Jrod Carter

Hiring Spencer's safe and lock to work on our new house was one of the best experiences we had in a stressful situation. They were extremely affordable and friendly to work with. We contracted them to come out on 2 separate transactions; 1st to change 3 exterior door locks, then to change 2 additional sliding glass door locks. Both times, Charlie was there before we even got to the house. He helped us choose between different color and style handles that would match our home. It took him all of 20 minutes to change out 3 locks, and make us additional keys right from his truck. HIGHLY RECOMMEND!!!

Fred theflo Oliver

Do business with them quite often for locks and keys.

Virginie de POTTER

Very good service, awesome price. Quick turnaround

Neil Hansen

Couldn't be happier. We needed several locks replaced and installed. I was able to get an appointment quickly and on time. The technician was knowledgeable, answered all my questions, was polite and professional. I will definitely call them first again for any future lock needs.

Gurpriya Gill

Very bad, rude customer service experience with James on the phone. Rich had come by to fix a lock of mine a few weeks ago (he was very kind) but it unfortunately broke again. I called to ask whether I would have to pay a second time for Rich to come out. When I asked a second time just to be sure, he mocked me in a rude tone. Later in the day, he told my daughter he was happy not to work with me again because I am 'difficult to work with.' Forgive me if asking a question twice is 'difficult' when he was being very vague about whether I'd have to pay twice for the same service. Won't be going back to Spencer's.

Anne Stevenson

I called Spencer's because I needed my house re-keyed and the person on the phone, I believe his name was James, was very helpful as well as the person who came to my house. Both were very professional and I would use this company again.

Ali Alashwah

Very high prices. One key cost me $68 while in other places it is $ 2-5

Ratna Gill

Very rude and impatient service from the man on the phone (James). My mom had worked with Rich before and he was great, but she called back when her door malfunctioned again, and when she asked a simple question (whether there would be a charge just for a handyman coming out) James MOCKED her, imitating her voice and saying in the rudest tone, I DONT KNOW MAAM WELL HAVE TO SEE WHEN HE COMES OUUUUT. I dont think theres any place for such rude customer service in this industry, and we wont be using their services again.

Udai Bothra

Had high expectations of this place after reading all the reviews but was left utterly disappointed, all thanks to James' rude and terrible customer service. If you are looking for a pleasant experience, look elsewhere!

Jimmy Stewart

Needed my front dead bolt changed. Very quick service and good price.

Ann Rauscher

We recently had them change out all of the locks in our house and add two new deadbolts. Doug was efficient and very professional. I would recommend them to anyone needing locksmith services!

Paul Armati

Had a couple keys copied, very fast and friendly service.

Jeremiah McCann

Had a broken key, walked right in and they fixed it in a matter of SECONDS with a new key. It took me longer to write this review then to get my problem solved. This is what a good business looks like.

sachit taneja

Horrible customer service.

Matt

Xemonic Accustumz

Mark Raffo

P V

Klixta Klixta

Jeff Myren

Sravan Kumar Mothukuri

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