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Washington
Kirkland
Bonafide Lock & Safe
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24
Reviews
Bonafide Lock & Safe
12555 116th Ave NE, Kirkland WA, 98034
bonafidelock.com
Call now: +1 425-820-7175
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Bonafide Lock & Safe Reviews
Jim Dillon
I needed an unusual lockset and Bonafide spent a lot of time figuring out the best situation for my door. I really appreciate their expertise and patience. I would use then again in a heart beat.
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Sami Bass
Truly amazing service every time I need to call Bonafide for something. Greg especially has helped out in a pinch and worked hours on a Saturday to help me get sorted out after a break in at my workplace. Quick, efficient and amazing! 10/10 recommend!
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Z. Ruhl
***COVID-19 Risk***On Monday, June 1st, 'Rudy' Rodolfo from Bonafide Lock & Safe came out for a non-essential service call on our apartment building's inner hallway fire doors. Rudy was outside my apartment leaning against his service van on a cell phone call, yelling directly at my closed window, to the point I couldn't hear my conversation with a client. My husband went to our patio door & asked him to take his conversation away from our patio. His response was to call my husband a RACIST, (since when is it racist to ask someone to quiet down?) He then tried to get the next-door neighbor (also on her patio) involved by asking her if my husband was a racist and mentally ill. When she ignored his comments, he then went on to involve the on-site property maintenance worker. Rudy proceeded to throw a 'temper tantrum' because he believed he had the right to be as loud and unprofessional as he wants as long as he is on the sidewalk. (on the right in photo 1) The apartment worker apologized for the disturbance and escorted 'Rudy' inside. You can see them walking shoulder to shoulder as they leave. (see photo 2). No face coverings, no gloves, not following social distancing, and not disinfecting surfaces after working. Rudy is not someone you want to trust with the health & safety of your family or the reputation of your business during a pandemic. I don't want him coming back to my enclosed apartment complex with multiple at-risk individuals. I know that the pandemic has everyone on edge with less work & more restrictions, but that does not justify this incredibly unreasonable reaction to a very reasonable request.
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Alex
Went in to get my key duplicated. Very quick service and I even got a complementary lock lubing.Thank you Shaun and Bonfida Lock and Key!Next time I need a key duplicated, I know where to go.
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Tia Gaus
These guys are awesome! I had a safe I lost the emergency key to and the batteries had fallen out so I was stuck! My SS card was in there and I really needed in. Brought the safe in and after some TLC they were able to get it open! They even offered to try and make a new emergency key for me if I wanted to leave the safe. Next time my klutzy self loses my keys these will be the people I come see!
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Greg Outman
This is my Locksmith Company and I do a lot of business with them. I would recommend them for commercial and residential absolutely
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Marcus Wright
Fixed a deadbolt for me in about an hour. Gave me advice on a safe. Very helpful. No nonsense.
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Michael Davis
These guys know what they're doing. I get all of my keys there.
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Mike C
Unless you're specifically seeking a locksmith that is borderline incompetent, provides rude customer service and charges 60% more than estimated costs, look elsewhere. My experience with their tech, Sean, left a lot to be desired. I will be taking my future business elsewhere.
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X B
one of the best. went to many shop formy car key, only this one can do it. they know everything about keys and locks. so cheap and fast and they went extra to lube my car lock. really good people here.
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Isarn Thai Soul Kitchen Kirkland
Great Service, excellent people to work with...We have used their services many many times and have always been well pleased with their promptness and honesty. Great local people!!!
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E'owyn Somers
They under-promise and over-delivered on the time frame for rekeying my ignition. I will be taking my business back to them.
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Jean McVicar
Excellent service on multiple occasions. Same day, cheerful service in an emergency situation is always appreciated. Strongly recommended!
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Eduard Luca
Bought a blank key for them to cut, they messed it up. They told me that if they had known that the blade wasn't exactly the same they could have done it. How was I supposed to know, their whole job revolves around keys. They should know. Didn't even give me a refund or replace my key, I'm never going back.
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linh clark
Ppl here are very helpful.
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Juanita D
I bought a used motorcycle yesterday and only had one key. I had called a locksmith store in Redmond. That locksmith didn't carry blanks for duplicate keys, they only rekeyed motorcycles. They did recommend Bona-fide in Kirkland. They had exactly what I needed, and I was promptly helped.
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Brenda Barton
I didn't think it could be done, but they successfully made a new key from my old, worn, broken into 2 pieces key!!! Soo happy, thank you!!
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Tawny Studwell
Excellent, fast service and they're helpful!
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Bruce
Local locksmith
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Justin Panidis
These guys were pro, 1 key copy 3min and out the door.
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Daniel Lelis
Good
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Joseph Zagrean
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Darren Pryke
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Shaun Foslien
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