Name: Keyhole Security, Inc
Address: 708 S Wenatchee Ave, Wenatchee, WA, 98801
Telephone: +1 509-663-5610
Rating: 3.7600

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25 Reviews

Keyhole Security, Inc

708 S Wenatchee Ave, Wenatchee WA, 98801

keyholesecurity.com

Call now: +1 509-663-5610

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Keyhole Security, Inc Reviews

Shane Smith

Keyhole Security installed a fill camera and alarm system in my business. The install tech were very professional and well mannered. My business was fully operating at the time of install and they did not disrupt my customers and were quick to clean up after them selves. I have them installing another system in our 2nd location. Highly recommend. We have had a lot of work done in our business in the last 3 months and this company has by far given the best customer service and great techs.

Russ Miele

Got a key fob and car key (chipped). They had some problems getting the right stuff from the supplier but they were very persistent and got the job done. Vary fair and honest

Greater Bar Water District

Always great service and have all the right keys.

Jason

They did a great job and made the impossible happen.

Kim Schooley

Matt was very polite and helpful. Helped repair lockset and provided input for any future issues. Very friendly and professional ;)

Rachael Whitefoot

I've called numerous times trying to get help with the lock on our gun safe. When i do talk to someone I'm told I need to talk to someone else in their office. I've left messages and emails for this person, but have NEVER heard back from them. Talk about bad customer service. I have to find someone else now. I'm not wasting my time with this company ever again.

jef michel

Yesterday I had some chip key blanks that I provided cut for my Suburban. Got home to discover they worked in door, but not for ignition. I understand--sometimes the keys don't cut exact enough. Went back this morning to discuss. I am happy to report they pulled blanks out of their stock, re-cut them, programmed them (beyond what I had asked for) and they work great. 5-star service.

Robert Anderson

I would never do business with this company again. No customer service at all. They may do fine making keys but their alarm service is a joke. A few years ago we even found that our system had not been working for months but they did not know it. We tried to stop the service but the request apparently did not get sent to the correct person so they continued to bill us and argued about final $25 bill.

chris

I'm giving 2 stars because the locksmith did get me into the house, and I am appreciative of that, but when you tell the customer that their total is going to be around $200, and less than 10 minutes later provide them with a $260 bill, it makes the customer feel as though they're being ripped off. A labor charge, in addition to the standard service charge of $176, was never mentioned.

Teri Weedman

Absolutely horrible with follow-through. I pay them to offer fire monitoring on a commercial building and they simply don't provide the service. I don't get alarm calls, they don't know how to troubleshoot problems and when they say they are going to be there for service or repair, they don't show up.

Mattie Warner

They made keys fast and stamped in letter for me, great experience.

M Bosman

Emailed for service on a weekend, had a repair on Monday. Wonderful customer service, reasonable price. Thank you

Val Nikishin

I had these guys come out and program a key for my Subaru. The technician Matt was an awesome guy; very polite and professional. Unfortunately he was unable to program the key to my car because of the software Keyhole Security uses. I went to the store and all they refunded me was $60. So basically i paid over $300 for a spare key to open my door. UNBELIEVABLE! I usually never had any problems with these guys until now...

Scott Ptolemy

Keyhole re-keyed our locks when we moved into our new office. The service tech was very friendly and even took the time to explain why our the old lock was always sticking (apparently it was super old-school and was needing replacing anyways). Very professional and I would recommend them.

CAR FACTS

I've used the many times and will continue to do so. I have always been satisfied with their great customer service and quality products. 10+ keys and fobs from all make of cars.

Kass Drollman

Two stars because the job DID get done, but when I called and made an appointment for my house to be rekeyed, they told me that it would cost me twenty dollars per lock. I was buying four locks, so the price I was quoted was $80. They never once mentioned their service charge of $70 extra dollars and never added it to the quoted price that they mentioned to me. The locks cost almost twice as much as I budgeted for, and I really feel ripped off. ESPECIALLY after getting a MUCH LOWER quoted price than was actually on my bill.

Bryce

As a local business owner and a longtime Cashmere or Chelan resident, Keyhole is the first place I go with anything key related. I've used them for 10+ years, from the security system in my business, to various random auto and home keys over the years, and it's David (the GM) that has 'locked' (excuse my pun) in my continued business. Super kind, and helpful. He's helped me choose something that was actually appropriate for my place. So many of these security places just want to bank on insecure people, and sell them a bunch of crap to sate their most absurd insecurities. I was sold what I need, and it was installed right. Also, I'm pretty sure the church I attend also has a keyhole system..Sometimes they can't do the dealer spec keys. I've been kindly redirected to the dealer on a electronic Toyota and a electronic Mercedes key, but I've been told that they do some electronic ones, worth checking first.There's a reason keyhole's name is on MOST EVERY local businesses here, from Leavenworth to Chelan. They are the best locksmith in the Wenatchee Valley. To any other local business owners, Keyhole will shoot you straight.

Michael Gerst

These are great folks with high quality produces and services. You get what you pay for.

Derek Peters

Absolute joke of a company. They are lacking in knowledge and to discuss potential business with their so-called 'specialist' , David, was totally frustrating. He is very unprofessional and I would never give them my business due to my most recent experience and would recommend them to no one, ever.

derek newberry

Terrible customer service. Will take you for every dollar they can squeeze out of you

Leyna Sortor

Ignacio rivera

Marco Castro

Nathan Newell

Efrain Farias

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708 S Wenatchee Ave, Wenatchee WA, 98801

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