Name: Midstate Lock LLC
Address: 3525 Patch St, Stevens Point, WI, 54481
Telephone: +1 715-341-6838
Rating: 4.3438

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32 Reviews

Midstate Lock LLC

3525 Patch St, Stevens Point WI, 54481

midstatelockandsafe.com

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Midstate Lock LLC Reviews

Lauren A

My fiance and I locked ourselves out of our apartment a few months ago for the first time. We were charged $60 for the service which was no big deal. Everything went smoothly. This was around 7pm-8pm at night. Last night we locked ourselves out for the second time, also around 7pm-8pm. This time, the locksmith was a bit rude. He charged us $90. When I questioned him about it he told me that he always charges $90 for apartment lockouts. I told him that last time it was $60, and he said that we'd paid a portion in quarters. Which we did, because it was what we had at the time. We paid about half in quarters, half on a card. Both my fiance and I remember this very clearly. I let it go and decided to deal with it in this morning. So it turned out that our door knob had been damaged during the lockout, so a maintenance worker came out and fixed it. While fixing it he discovered where the damage had occurred, and how. So I called the locksmith back and told him that the door knob had been damaged and brought up once again that last time it was $60. I tried to handle the matter professionally, but he was very curt and rude. He said that the last time we were locked out was during the day and that's why it was $60. As I mentioned before, both were at the same time of night. Finally he asked what I wanted and I said I really just wanted my $30 back. In these exact words, he said, 'You want your $30 back? Come and get it.' I hung up. I will not ever be using this service again, and I would advise everyone else not to as well if you don't want to be overcharged and have your door knob broken.

James Christner

Always helpful staff, and I've never had a problem with any of the keys they've made for me. (This is saying a lot as I've had them do keys two keys for six different vehicles)

Susan Glodoski

Chris came within 20 minutes of me calling, and we live quite a ways out of town. He had my car door open in no more than three minutes! I would very highly recommend their services!

J Laber

Extremely helpful! This is the only locksmith that was available after hours & saved the day! I would recommend to anyone!

Marcus Amundson

Fast reliable service saved me about 500 bucks to get exactly what I needed done. I highly recommend them for all lock needs. Thanks Midstate lock

Performance Transportation

Bitter Cold evening. Fast service, very fair price for last second request. Friendly people. Got us out of a big time jam. Highly impressed.

Dustin Frederickson

Very professional, we had a large rekeying project at my place of employment. They complied with all safety concerns and completed the work in a timely manner. Would definitely recommend these professionals.

Michael Ventura

Chris was at our store on two different occasions to repair the lock at our business. The first visit he was misled by the store employees and he was back on site first thing the next morning to take care of our actual problem. He was quick to respond and fixed out problems in a hurry!! Great service!!

Tyler

Fantastic service to please! Make getting locked out not so bad, with the help of a professional!

Don Lehman

Rude service, had plenty of time to accomplish job but didn't seem to care and when questioned him got upset told me to come and pick up my property unfixed and hung up the phone

Alex Zan

Owner is super rude and arrogant. Tried to scam me into buying a fob key instead of providing the service I requested

Amber Weeks

Was in a bind Friday night and my saving grace Chris was able to help me out Saturday morning! Great service!

Jeff Willems

Fast and friendly service! Definitely recommend!

Taylor Gosz

Walked in for a key to start my Ford Edge and was out within ten minutes. The gentleman who helped me was kind, quick, and very helpful. Paid $60 here when the Ford dealership told me it would be $100+ and an hour wait. Very pleased with the service.

Mary Yonka

Fast and easy with fair prices. Thanks Chris.

Debbie Hilgers

Professional helpful

Kareen Everman

On time, professional, & friendly.

Eileen Kelm

Locked my keys in my car at 6 pm on a Friday after coming home from working & driving home from 10 days at a hospice watching my mother fail and trying to help my father through it all. Service man was prompt and courteous after a very difficult day for me. Thank you for your help.

Kris Hankison

We have been very pleased with the services of Midstate Lock & Safe. They have been professional, courteous and timely in all of our lock and security needs for our business.

GG Jewell

Great help, good folks!

Jacob Peterson

Between me realizing I locked my keys in my car and the locksmith showing up and fixing the problem was a total of 25 minutes. Professional and friendly on a Sunday during the football game. Only gripe was the person that answered the phone needs to work on how to talk with customers.

jasmine Barclift

Called them and left a message when they didn't answer after I locked my keys inside my running car. They never called back. Jerks.

Nate Firkus

The price was outrageous, the lady who picked up the phone was snotty, and the guy didn't sound interested in my business. I called another guy and he agreed on half the price in 10 minutes. Not recommended.

brian zimmerman

Gets the job done right

Andrew Sirivong

Juliette Wachowiak

Amanda David

Joshua Stevens

Steve Mac

Anna Hasenohrl

Matt Ciesielski

Jessica Young

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