Name: Hiegel Supply
Address: 1310 Bruce St, Conway, AR, 72034
Telephone: +1 501-327-7755
Rating: 4.7586

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29 Reviews

Hiegel Supply

1310 Bruce St, Conway AR, 72034

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Hiegel Supply Reviews

B Ram

Great place to shop for all your hardware needs. Great customer service

Kevin Horaley

This place reminds me of the Hardware Store that my Dad too me when I was a kid. They have just about everything.. I will shop again.

Michael Martin

Good place to shop they have a wide variety

Xax

Great local hardware store with staff that are actually able and willing to assist.

Richard Tribett

Best hardware store in town!

Paul Eilers

The folks at Hiegel Supply are always knowledgeable, friendly, and helpful towards me.

Chem Pac

Great service!

Homer Cotton

They always have what I'm looking for and their prices aren't bad eather. I would send anybody there I pretty sure they can help you.

Darrell Bauder

A great place to grab some extra screws and bolts for your weekend projects

Josh Furgerson

Always great service with these guys

Jeannie Mayhan

Great hardware store, they have all kinds of stuff, and very helpful staff

Deanna Morphew

Most helpful. Have a little bit of everything. Personal service.

Sans le Nom

I see a lot of holes in the review written by Mr. Alias (cleverly disguising his real name), a review which begs a question: He, in an ironic twist, was having his girlfriend's key copied when he didn't have an extra copy of his own house key? I keep one at a neighbor's house just in case. At any rate, I have done business with Hiegel since they were located at the corner of Harkrider and Oak. Their employees are friendly and knowledgeable, service is prompt, and if I can't find something at Lowe's, they have it. In fact, while I was having copies keys copied today (no problems), they located a bulb for my refrigerator that was not in stock at the big box store.

Sheri Hylton

Best place to get keys copied, they can copy keys that other places can not.

Thomas Pedersen

Best hardware store in town, has the same style structure this country grew on.

Lynn Glover

Staff very knowledgeable and always willing to help

Scott Bradley

Great place for your needs and great people

Beverly Brown

Friendly knowledgeable staff. Very helpful.

Johnny Alias

My girlfriend lost her entire key ring. I had done plenty of business with Hiegel Supply in the past and took her spare key and my last house key to have them copied. The brilliant gentleman who copied her key put my key into the blank slot. He etched her new key onto mine which made me incapable of getting into my house as all doors use the same key.Arriving at Hiegel Supply to complain was beyond intolerable. It should be noted that my hour and a half attempts with the broken key and to de-ice the locks all occurred when it was 20 degrees and falling (not accounting for windchill.) I went into this store demanding they make it right. I don't believe it be beyond reason to have them pay for a locksmith to allow me to enter my own home. They did in fact destroy my key.They repeatedly denied my statements and said there was nothing they could do. They also refused to tell me their names. My intention was to speak to a manager or owner regarding their behavior. I informed that I could in fact prove they damaged my key beyond repair and would send a locksmith bill with an attorney. This is the instance this company moved from incompetent to criminal behavior.A customer who was male in his 40s (man being inappropriate for such a person) physically attacked me as a result of my complaints. He blindsided pushed me and being rather weak was incapable of knocking me down. It should also be noted that I mentioned at the desk my medication was locked in my house since they broke my key and that I am recovering from extensive surgery.The staff at Hiegel not only tolerated this criminal assault, but actively encouraged it. The individual who pushed me followed me into the parking lot and yelled that he was 'fixin' to drop me.' As soon as I raised a guard to get ready for his 'fixin',' he darted back into the store and hid behind his children. Yes, a 35-40 year old person used a couple of small children as shields. Provided this particular individual reads this or quite a bit more likely for his level has somebody read it to him very slowly, that stands as the most cowardly thing I have witnessed or witness in my life. Hide behind children. I have no doubt that children will not always be around to be your human shields, so I recommend you learn some manners.. This is the kind of treatment you can expect from Hiegel. Do yourself a favor and find a hardware store that is not run by a bunch of rednecks who resort to violence rather than admitting fault. Hiegel Supply is the sort of place that kills faith in small businesses. You can get far superior service, far better prices, and far better products at any of the other hardware stores in Conway, AR. Any company that encourages physical assault, damages your property, and will not make things right deserves nothing. Do not waste your money. Even the large chain hardware stores have more competent staff in this city. Go here and you will be sorry. You have been warned.

Jerry Koone

Great

Linsay B

Wonderful Store

Kenny Hudspeth

Good service

Fred Wantland

They have things no one else does.

William Hissam

ChainingJaded

Tony Howerton

marcellis mcfarlin

mike johnson

Margaret West

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Hiegel Supply

1310 Bruce St, Conway AR, 72034

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