Name: Johnny's Chico Lock and Safe
Address: 1224 Mangrove Ave, Chico, CA, 95926
Telephone: +1 530-895-3336
Rating: 4.2424

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33 Reviews

Johnny's Chico Lock and Safe

1224 Mangrove Ave, Chico CA, 95926

johnnylockandsafe.com

Call now: +1 530-895-3336

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Johnny's Chico Lock and Safe Reviews

William Jones

Very professional keys were made right the first time and great price we'll definitely go there for Keys again

Gerald Klemme

Didnt have what I needed but did have referal

Camryn Wilson

I had one phone call but that was all I needed to know the service they provide. Right off the bat, the phone was answered with an unpleasant tone and responded to my inquiry condescendingly. By the time we got down to prices, he charged nearly $150 to copy a key where Honda would only charge me $30.

Frank Polo

The guys are great very helpful and knowledgeable and I'm very satisfied with my service.

Bob Warren

Very knowledgeable friendley staff

Ethan Herndon

The person who helped me was extremely professional and kind. He explained everything as he did it and it was done quickly, the cost was small around $2.50 for the key I needed!

Chris Yarbrough

Steve is awesome.

Joe Salles

As a property manager, The experience I had with this company was extremely unprofessional. When calling and inquiring about making a copy of a key the representative who answered the phone was extremely rude. His communication was poor and not helpful. Simply put, I called to make a copy of a key from this company. As a company vendor I did not expect to be referred to a different company for the cutting of my key. After I asked 3 times if they provide this service, His response was 'Well Yea? I was spoken to as if I was an idiot and I did not appreciate the tone. In the past we have used this company for eviction lockouts re-keying homes and providing laundry security. Per this conversation I have canceled the vendor relationship and will continuing business with another company. The man that answered the phone today's job I believe, is to promote business bring in clients not refer or Outsource services. As well as maintain a professional and respectful customer service attitude. He displayed none of these skills. Good luck to this employee as I feel he should be reprimanded. I will come by the store and speak with a manager as I do believe this deserves a conversation. Amazed this person has a Job still as I see in the reviews that this is a pattern of behavior. My advise would be to Hire someone that represents your services and does not act inconvenienced by simple questions.

Jim Mayfield

Needed a lock re-keyed. Stopped into this shop because of the reviews on google. Great service as the lock was fixed and four new keys were provided. The price was good. I only gave Johnny four stars as the guy doing the work could have been a bit more friendly and communicated better.

Crested Loam

The phone conversation was with a person who was very short with responses. I told them of my lockout at my house, he interrupted me by saying he doesnt have anyone available. I asked if there was a later time to have someone come out, he didnt respond but I heard rustling over the phone. I was nervous he was going to hang up on me so I asked if he was still there. He said yes and that he was going to look. After a pause he asked for my name, I responded with my name but asked what he needed it for, my thinking was to just make sure I wasnt signing up for something before I knew what it was. Then he proceeded to say he wouldnt do business with me and hung up the phone.I was asking questions to gain clairity on what he was looking at, I suppose he took offense. Definitely wouldnt recommend this person.

Sondra Murphy

Best place to get key copies that will work, good varieties of rings & fobs, plus an always helpful staff.

Gary Rico

Great job

Cathy Loar

If you need a key, this is the only place to go to! They always work, the keys that is, and they are fast and friendly.

Bug Hendrick

Great service! Love these guys.

Amanda Higgins

A little pricey at $68 just to unlock my car buuut... The guy who came out was amazing! I called around 5:20pm on Monday when they closed at 5:30pm. Efficient and friendly over the phone, and showed up at my house about ten minutes later, even though it was so close to closing! Wasted no time! Locksmith was in a great, upbeat mood and laughed with me and even talked me through what he was trying to do. Personable and honest and definitely experienced. I work customer service and I can say right now this was amazing customer service... With a little trouble at first (I have a Honda) he was able to get my car unlocked. Fast and friendly wrap up, he was on his way with a smile and a wave. Worth the money based on the experience I just had. They will get all my future business for all my locksmith needs. I wish I would have asked his name... Simply great. :) thank you! Amanda

Kerri Laufer

We got locked out and the person who came was very polite, prompt and knowledgable. We will us again, had a great experience.

Amyan Sanchez

Fast and accurate.

Logan Meline

Great place! Very helpful service and a good selection of more obscure locks and parts! What more can you ask for? :)

Lynton Bennett

Punctual, friendly and quick

Holly Massie

Very helpful.

lawrence banks

They make keys that work. Seems expensive but that's probably 'cause I'm old...

Shawn Bunce

Could have sold me a $120 lock but offered to rekey for almost $100 cheaper.

Kevin Obley

Great knowledgeable techs...fair pricing

Renee Mercurio

Excellent service!!

Dexter Nelson

becky frey

Keith Lander

Sherry Wess

Donald Vance

Prima Playz!

Javier I

Big AL

jamie dee

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