KeyMe Reviews

Stacey Ross

You can store a copy of your key and access it at a later date at any of their kiosks if need be. You can also email a copy of a key to anyone who is registered with them. Cool self service kiosk.

Barbe-Kamlet-Spencer-Yochelson Family

Needed a single key duplicated quickly, and didn't have time to go to my local hardware store; KeyMe was available at the grocery store, so I thought, why not?The process takes a bit longer than getting a duplicate key from my local human-staffed hardware store; however, the convenience of the kiosk made up for that.Unfortunately, after the duplicate key was ejected from the kiosk, I visually compared it to my original...and found that it had not correctly scanned my original key; a test in the lock confirmed that the key was mis-cut.I called the toll-free number from my emailed receipt...where, to my pleased astonishment, they quickly and courteously refunded my purchase cost _and_ provided me a voucher for a new key duplication at no cost.The second time around, my key was scanned and cut properly, and worked just fine.And, even with the time needed to cut and test the failed duplicate, contact KeyMe, and go back to cut and test for the second duplicate, it still took slightly less time than traveling to the local hardware store to get the key duplicated...especially the day before Thanksgiving.KeyMe's customer service and support absolutely rates 4 stars...and as the technology (and its implementation) improves, it could provide a readily-available alternative for small numbers of keys. If you're in a hurry, need a lot of duplicate keys, need it done right the first time each time, or just want that human touch, stick with the local hardware stores for now.

David ONeal

I just called these guys just to get an estimate on having my front security and front door locks rekeyed the same 4 locks same kind of key just keyed different. First off the ask for your address they say to better serve you and not that a technician is going to show up. They take your phone # so a technician can call you back to better serve your local needs. And where they try and get you at is their 29.00 service call, and it was like trying to pull teeth just to get an estimate over the phone he kept saying he couldn't do it over the phone he would have to come out and see the locks. After going back and forth with this guy and not going to pay a 29.00 service call for an estimate. I said I just wanted a ballpark figure on it that's all. So he finally tells me 39.00 per lock and up but he would still have to see the locks first. I told him that's nuts just forget it that I had gotten another estimate over the phone that was a little more on the service call but only 15.00 per lock. And I hung up but as I was texting this I couldn't believe it another technician called me back saying ok 39.00 per lock when do want us to show up I said no that's way too much that's why I hung up with the 1st guy. Then he asks ok then how much is your budget so I start telling him about my other estimate and this time he hangs up on me. Unf---ing real just in my own opinion stay away from these guys they're like the used car salesmen of the locksmithing business buyers beware if you don't know any better they'll try and squeeze every last penny they can out of you. So be smart and shop around.

Amanda Marie

Christian Lopez

Carlen Farias Sandoval

Jelena K. Delos Reyes

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KeyMe

660 Bailey Rd, Pittsburg CA, 94565

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