KeyMe Reviews

Matthew Alcala

Do not go with this company. The locksmith was awesome. Great service and very professional. However, too bad KeyMe support is terrible. They kept harrassing me after the fact to send them proof it was done. I already told them on the phone the services were rendered and I was happy. By the third time they called I told them I will be sending them no proof because I am working and am getting annoyed. The guy hung up on me.

brad langan

If you can find one of these machines it's very convenient. You'll see what I'm talking about when you finally use it very reasonably priced and there's really cool options for different key colors and looks that you can choose from. I wasn't expecting such a it discount on my second key that I purchased from them and it was like a year later.

Joyce Gregory

Easy and quick. Just wish my receipt would list how I paid.

Shawn Brummund

Slow in getting back to me when my first set was cut and did not work. But after setting up a chat - service was fast and resolved and went to get another key cut - perfect fit

Ryan Van Tassel

Well, although it took a little longer than I thought it would. When I was done, I was able to order 2 preliminary key copies for only $19.99/ea., scheduled to arrive by 6/23. Overall, I'd give the entire experience an 8 out of 10. The best part is the $19.99 price for a mechanical, door-opening only, non-chipped key-copy.(assuming the copies actually work once I get them in a few days?) The handful of locksmith's & key-copy machines that I had checked with over the last few years had all quoted me a price north of $150. Granted, they were all the more advanced, chipped & programmed key copies that also were able to start the ignition & came with a programmed clicker for my 1998 Mercedes-Benz ML320. However, those were the only type of copies offered from those companies at the time, as apparently none of them had the capability or good-sense to offer a mechanical, door-opening, non-ignition starting copy option as well. But even your guys advanced, programmed & chipped copies for my car only run $89/ea., which is also still a good $60 below the best quote I'd come across yet. Now, if it were just for these killer prices, that score would've been a 10+ out of 10, no doubt! However, the big problem that kept occurring was that I kept getting differing $ quotes for 2 duplicate, mechanical-only key-copies. The first time I held my key in the slot with the teeth facing up as directed, it quoted me $19.99+tax for a basic, mechanical-only copy, saying it will arrive in 2 business days. However, the actual estimated delivery-date isn't until 5 business days from today. So that discrepancy in the delivery window is a little disconcerting. But the main irritation with the experience was that I kept getting different & seemingly random price quotes that inexplicably went from $19.99 + tax on my 1st try to $89 after that!?! From the 2nd attempt through what was my 11th attempt at holding the original key in the slot for scanning, it instead quoted me the $89 price for the advanced chipped & programmed key-copy only, with no other basic, mechanical-only copy options to choose from. In my key's design, the right side of the key's teeth face upwards & the left side's teeth face downward. So, needless to say, I also tried flipping the key over & trying the scan the other way, but it didn't seem to matter, as I continued to get the $89 advanced-copy option only. After getting frustrated, I took a little break & checked the cost for a copy of several other keys. But In-between getting those quotes, I continued to try to get the same $19.99 basic, mechanical-only copy price again for my 2nd & final ML320 key-copy by trying to hold the key in the slot in slightly different angles &/or varying heights within the slot. But when it was all just about said & done, my patience was completely worn thin after getting that same damn $89 advanced-copy-only option a total of 11 times within a half-hour window! So after getting a quote for a 3rd & final different key, I was just about to head home, irritated & exhausted. But after devoting all this unexpected extra time on this task, I figured before leaving, I might as well do 1 quick last check. And lo & behold, even though I held the key in the slot in what felt like the exact same position that I had many times prior, for some reason, the key gods must've been shining down upon me & feeling a lil sorry for me, or something ;-), because on my 12th & what was most-definitely going to be my final attempt, for some totally unknown reason, it finally gave me the same $19.99 basic, mechanical-only key copy option that was offered waaay back on the 1st time around! I still have no idea why, but yes, I did eventually leave as a happy & satisfied customer nonetheless. Hopefully your system engineers can fix this apparent glitch as soon as possible though, as I'd imagine $ quote consistency being added to your already outstanding prices would result in happier customers & more business. Overall, I'd definitely say thumbs up though. Keep it up!Sincerely,Ryan from Sacramento

Amy Hopkins

Convenient, quick, and easy to use!

Debra Horner

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KeyMe

2220 Sunset Blvd, Rocklin CA, 95765

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