Name: BB Locksmith
Address: 3956 Tamiami Trail N, Naples, FL, 34103
Telephone: +1 239-262-2000
Rating: 4.2800

Locksmith Help

Unclaimed

50 Reviews

BB Locksmith

3956 Tamiami Trail N, Naples FL, 34103

bblocksmith.com

Call now: +1 239-262-2000

Send to your phone!

BB Locksmith Reviews

Kathy Myers

I was in desperate need of some help with my safe. Jeanne went above and beyond to get my problem handled. She was wonderful to work with, and got things handled in the time frame I needed. I would highly recommend BB Locksmith.

Trish Ison

EXTREMELY impressed!!!! Michael G. Went above and beyond to help secure our office and assure that we were taken care of immediately. He pointed out potential issues that I did not even think of. Highly recommend!! From the initial phone call for service to completion, they made me feel very important and appreciated! Will refer BB Locksmith to all of our customers and friends. Thank you!!!

Bellange Baptiste

Mickael is the best experimented guy and he really knows his job my husband and I was very proud of him after he was unlocking our car last night I rwill ecommended anyone to him keep up the good work God bless you are rocks

Aldora dos Santos

Michael Gilhooley was very thorough and explained everything to ensure we were able to make the right decisions on what we needed for our locks and security.

Dad's Memories G

Michael was awesome. He showed on time and took care of getting the work done promptly and properly.

Larry Gaydos

This was one of the WORST retail experiences Ive encountered in my life! Went there to have a small locker key made and owner quickly made one from a blank and charged over $10. The duplicated key would not even fit in the lock. After holding the keys against each other it was obvious that the new key was substantially wider than the original key. I made the long trip back to the store and was handled very rudely and they refused to rework the old key unless I brought the actual lock to them. Told them its on a locker at a country club and that I could not remove it. Im upset with the fast and sloppy manner in which he attempted to make the key but most offended by the condescending manner in which I was treated and their refusal to stand by their work. I would give them a minus grade if it was available.

Leah Marie

Our last day of vacation & we locked our keys in the condo. Mike was here within 20 minutes and had great customer service! The emergency service charge was reasonable and would highly recommend them if needed!

Justin

Mike Gilhooley was great, came out very fast and easily was able to get my truck unlocked. Great customer service from initial call all the way to service him meeting me at my vehicles.

Kimberly Brine

Josh and Mitch were awesome. They were very polite and quick and even swept up after the job was done. Would highly recommend them!!

Amanda Mahland

Thank you for the fast response and fixing a door lock and closer that has been giving us issues since it was installed (by another provider). Josh was very professional and did exactly what we needed. He was working in our office building a few days later and stopped in to make sure everything was okay. That's great customer service!

Cindy Neader

After coming back from the beach at sunset, I accidentally locked my key fob in the trunk of my car. I could not remember the combination to unlock my car and had to call a locksmith. I was given the name of BB Locksmith and they came quickly and were able to get my car unlocked. It took a little bit of work as ,Mike said the Lincoln doors are very well sealed and hard to get past. but Mike was able to do it and cause no damage. I was very grateful for the professional care.

Bill Birthright

Excellent Service. High;y knowledgeable staff. They have always gotten the job done no matter what I had asked them to accomplish. I will go out of my way to utilize their service.

Jerry Felsenthal

Mike G and Ron did a terrific job on a difficult 35 year old lock. They tried a numberof ways to solve the problem and did it quickly and efficiently.

Joe Karaganis

Michael was first rate

william pilger

I Restore Antique safes. While in Florida I came across B B locksmith. I inquired about antique safes and found 2 very nice safes. Bill and his Daughter were very easy to deal with and incredibly helpful. They are honest and have a tremendous supply of safes. I would not hesitate to deal with them at any time. Bill Pilger

George Minnich

Very responsive and timely service. Craig was very professional and he not only fixed our frozen lock but had it working better than ever.

sheth schustrin

Terrible customer service. Called back to have an explanation about my invoice from the previous day and was laughed at over the phone by the technician whos name was Mike who then quickly transferred me back to another service rep. Unprofessional, rude and condescending when asked to explain the invoice to me. Never will I use this company again. They have lost future business with me for sure.

John M. Daly

Great people. Came out at 10 PM on a Saturday night and worked for 2 hours to get our door unlocked. I would recommend them to everyone. JMD

Geordie Askrigg

Ive been a client with BB locksmith for a few tears now and locked myself out of the house and like they came to my rescue like usual when needed. The prices are extremely affordable and has very quick service as well.

Lindy Salvi

I have used BB Locksmith twice. Both times they have responded quickly and fixed my issues. I also had them install new locks and a keyless entry for my garage. They did a nice job.

Orlando Lopez

Very disappointed with the service, very poor customer an overall terrible experience. Would not recommend or use your company for future business.

richard vigue

These are great people to do business with. They have the knowledge to solve your problems and tools and equipment they sell is high quality. I would definitely recommend them to all.

Kerine Samuels

BB Locksmith was professional and courteous and worked with me in a very unique situation. I would totally recommend them!

Judy Leaver

Mike and Greg were on the spot and you saved what was turning into a bad day they were terrific!

Edie Gitlin

Very professional and reliable. I would recommended them to anyone that request a locksmith. They know how to treat a customer!!! Edie G

robert saalfeld

Bb locksmith is the only place I would call for a safe installation. They knew exactly how to get it installed in my house. I had several companys come and try. But they all said it could not be done. Bb locksmith got it done right. Thank you!

Mike Cummings

Showed up on time and had my locks rekeyed quickly. Very nice

Russell Hansen

Very knowledgeable and courteous staff. I use them for all my re-key or door lock situations. Managing 100k sq ft of office space problems do occur. They have never let me down yet. Quick to respond

Meryl Osse

Have been using BB Locksmith for years. They changed the locks on my home when I moved in and kept the appointment in a timely manner. They rescued me within a few minutes when I locked myself out of my house. When I go to their retail location to have keys made, they always fit the lock. All good!

Jessica Ward

The guy did a great job unlocking my bedroom door. Took him a while to unlock it but he was able too! Thank you

Danny Boyd

The technician was extremely knowledgeable and offered choices to satisfy our needs.

Larry Day

Dishonest & 'Repeat' Customer Relationship Worth Nothing. Local Contractor that have used Naples Branch Several times. Had them re-key Large Estate home 3/13/17, $492+ bill. Discovered one of the locks they provided & installed would not work with key. Technician told me it was OEM specs & Never Keyed. I made the mistake paying for re-key assuming a call to the office would be worth the credit or return of my $$$ for something that Was Not done Originally & Paid for. **I Waited but Did Not speak to Owner, instead got message thru employee that it was my problem.. Like every company in demand. Customers don't matter, always someone else.

Linda Kerr

I find BB Locksmith professional, polished and yet friendly. I appreciate the fact they come when scheduled. I also like the fact they wear large ID badges with their picture easy to see and read. His work shirt had the name of the company and so did his truck. It's just me and my cat, so I felt safe letting him in. He also had an easy lock for a slider. They fixed my door lock so it's smooth as silk now. I'm so sick of fighting with that thing! No more, though. I'd call them again if I needed them. I put their number in my phone.

don kasanic

michael was very professional

Cami S

Made the process quick and easy. Fantastic customer service and fair prices. I would definitely recommend.

Julie Golan

I had the honor of learning from the team at BB. Our group took classes with them at a week long convention. When a company teaches with heart and kindness, you instantly can understand why their business is a success. Highest level of knowledge in the field, classy characters and a strong moral compass. Proud to have trained with BB. Thanks!

Melissa Berry

they make the keys no one will with proper Id

Marjorie S Carlson

I appreciate all the work done at my condo, as I bought it 'as is' and we needed to up date and improve things in every room! I was impressed with all your team did! M. Carlson

Jack Greenbee

I wasn't happy with the service i got at the store you should improve the way you treating a customer. Prices are high like x2 then Home Depot.I wouldn't recommend them.

Jack Martin

We have used BB before and this was a repeat call a year later. Our technician was quick and friendly.Being a repeat customer we went off an old invoice. The service call was expensive and not quoted in the original call for service.While we are happy with the service, an $89 trip charge on a call for service (not to just get a quote) was a bit excessive. In the future we will shop around before relying on past service.

Wayne Winton

Great service and knowledge staff! If you need safe work done or professional installation these are the people to see.

I have used B&B for years- whenever I need an expert locksmith. They are responsive whether an emergency or not. Also, very helpful in suggesting security measures like a special sliding glass door lock fo my home.

Brad Prince

This place is First Class! Never had a key cut wrong ant the employees are very courteous.Their selection of products in stock is awesome to say the least. There are very few locksmiths in America that have more than one location or one service vehicle. These folks have multiple locations and vehicles.The other bad reviews lack all the details.....are they real reviews?or reviews from the competition?

David Moynehan

I called BB Locksmith when we bought our home in Bonita Springs. We wanted the locks re-keyed, a couple of sticky ones fixed, some other security enhancements done, and extra security locks put on all sliding doors. They came promptly when promised, and did an excellent job. The technician neglected to clean up metal shavings - probably due to my distracting him with questions as he was finishing up - and I called the office to report that oversight. They sent a supervisor over almost immediately and he cleaned up everything and made sure we were fully satisfied before leaving. Every service company will have such incidents so how they handle it is all that really matters, and they were excellent.

Ed O'Brien

Very helpful! They aim to please!

ray racette

All I can say, make sure you shop around, their prices are very high

Brian Sullivan

Although I have not actually used a service from BB yet, I have found them to be friendly, knowledgeable, and helpful to my questions.

Mike Shandilis

Arrogant,overpriced family bussiness that lost there way

Jack Fredrick

Ken was very friendly and easy to converse with. He was on time and did a fantastic job.

Bob L

Why you getting one star? First you got terrible customer service. 2. Because you claming to be a legitimate locksmith business, youre not!. You changing your prices any time.You one of the most if not the expensive (over charging) locksmith all over us. 99$ service call?! 150$ for lockout?! And Im talking about simple locks. Dont call no one scammer because youre one of them. That the you pay A few $$$ to aloa doesnt make it right to call yourself a locksmith.I will never us you again!And i hop who ever read it will not too.BTW All the reviews in the lest month as be done by her locksmith friends not by customers.Sham on you!

Rate and Review Your Experience

Nearby

BB Locksmith

3956 Tamiami Trail N, Naples FL, 34103

BB Locksmith Reviews

Rate and Review Your Experience

Nearby

A" Locksmith Naples "

SAFE AND SOUND

A" Locksmith "

minuteKEY

KeyMe

Pak-n-Ship of SWFL Bonita Beach

Share this facility

Send to your phone