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31 Reviews

Robins Bed & Mattress Surplus

150 S Houston Lake Rd, Warner Robins GA, 31088

robinsbedandmattress.com

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Robins Bed & Mattress Surplus Reviews

Julie Rowland

This was my first time buying a mattress and I am so glad I chose to go to Robins Bed and Mattress. My salesman, I think his name is Ron, was absolutely wonderful. He was very patient with me and very clear on which mattress had what features. It was the easiest shopping trip I have ever had and I can't wait to get my new mattress. THANK YOU!!!

CHERI JENKINS

I had a wonderful experience here. Chris was extremely helpful. I would definitely recommend if you want friendly service and reasonable prices.

Flathawk

Friendly guy, Wholesome conversation, Great attitude and is great at spreading happiness. Well done.

Lynn Wallis

Chris was awesome, I sleep peacefully now!

Vanessa Dembowski

The salesman was very helpful and nice.

Rachel P

The staff weren't like used cars salesmen. They know their stuff. Was in and out with a new mattress and box spring in no time flat. Really comfortable environment.

Cheryl West

Very friendly when I called and stopped by. I bought a memory foam mattress. They told me the would call before they came to deliver and would be here around 2. They called before they came and they were here at 2 as promised. Very prompt and courteous delivery guys.

Deb Mace

The box spring made the mattress too high. I called them and they worked with me to get a low profile box spring instead. It was perfect. Very nice caring staff.

John Richards

About 8 months ago my wife and I needed a new king size bed and visited Robins Bed & Mattress. Our buying experience was fine. We were quickly met by a sales lady and picked out two firm split king I Serta foam mattresses and matching Reverie motorized bed frames. Initially, the mattresses were fine, but after several months the mattresses became uncomfortable and had depressions that would not go away. Made it somewhat difficult to get to sleep and to stay asleep without back aches, etc. So why 5 stars? After putting up with the mattresses for several more months, we went back in to Robins Bed & Mattress to indicate our displeasure with our mattresses. Mr. Parker at Robins Bed & Mattress was very sympathetic and offered to contact Serta to take the mattresses back and give us a full refund, which they did. We then picked out a new Sterns and Foster King coil spring mattress and a headboard with the refund, and at no additional cost to us, the new mattress and headboard were delivered and installed. We look forward to a great night's sleep on our new mattress. Highly recommend this store, and if you have issues, Mr. Parker will do his best to make it right.

S A Baralatei

Honest, very knowledgeable, timely delivery and at a reasonable price. Delivery and installation was no less stellar. Very happy experience.

Toon Toon

Very attentive staff. Helpful and no pressure!

Vacilando !

Honest, clean, knowledgeable, no pressure. We shopped around at 15 other stores before we settled on robins bed and mattress. I recommend them over all other similar businesses within a 200 mile radius.

Rose Elliott

Staff and service is amazing, no high pressure, just lots of information to make a great decision!

C J Carioggia

We have been buying from them since we moved here in 2007 great prices and staff.

Pamela Miller

Do not like the employees

Becky Grotewiel

The shopping experience was relaxed and welcoming; however, we were told the mattress would be delivered the Tuesday after ordering. It was delayed a day because of a truck issue and then delayed until the following Monday (today) because President's day is a holiday (it's not). Today we were told delivery between 12-2, and then that it'd be delivered later in the afternoon because of another truck issue. Now we are being told that it will arrive tomorrow.Meanwhile my husband has had to take off work and wait for a delivery truck, only for them to call with yet another excuse. The bedroom set we ordered from Rooms To Go two days after the mattress arrived on time last week without any delays. They also had a slightly better price on the same mattress.Overall, this company provides a pleasant sales experience and good products (as well as a 10% military discount), but they need to work on their delivery and customer service.

Vandy Alderman

Wow,where do I begin? Today my wife and I went for our usual exercise walk and found ourselves at Robins Bed and Mattress. Yes, we had previously discussed new bedding, but like all of us who shop at our convenience, there was no immediate need to purchase. That was until we were pleasantly met by Chris Posey, one of the two salesman working that day. He demonstrated all the qualities I feel are sorely missing in retail today. A professional representative with in-depth knowledge of the product, exercises integrity with every word uttered and was very patient . The most endearing quality is he showed us was his ability to arm us with the information we needed and then not be so intrusive as to interfere with I and my wife's ability to make an informed decision. We left the store that day with a nearly $4,600 purchase with the ultimate confidence we were blessed at every stage of the selling process. My advice to anyone considering new bedding is don't hesitate to give Robins Bed and Mattress and in particular, Chris Posey an opportunity to serve you. I can assure you from my experience, you won't regret it...Mr. and Mrs Vandy J. Alderman

Sandra Delgado

Awful Service! My husband and I walked in ready to buy a mattress but with terrible service like that I think NOT! Took 3 employees a minute to just say Hi, they where sitting ar their desk 'apparently' too busy to get up and come greet us at the door or ask how they can help us or if we where looking for anything in particular. We walked right out after a few minutes. If they dont have time to greet customers they sure dont deserve my business.

Joseph Stoletto

My wife and I walked in after having dinner at the restaurant located in front. We walked in and the store manager was smoking inside, what looked like those new age vape pens. Thought that was odd and disrespectful to the store period. I blew it off at the moment, told him what we were looking for and the man tried selling me on something polar opposite than what I wanted, I listened but didn't like it and told him. He rolled his eyes, was not a great experience for she and I. I ended up buying the next day at a different local store

Christina Robertson

BAD. No one greeted me when I walked in. NO one came over to assit me. Both gentlemen sat at their desks on their cell phones. Won't visit them again.

Tony Broughton

Kevin Jones

Christopher Atkinson

Mila Roman

Cagney Parker

Raymond Dalinsky

billy belflower

Kimberly Gunn

Dawn James-Ellis

Jim Smith

Kay Cunningham

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Robins Bed & Mattress Surplus

150 S Houston Lake Rd, Warner Robins GA, 31088

Robins Bed & Mattress Surplus Reviews

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