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Kapolei
TIP TOWS TOWING
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50
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TIP TOWS TOWING
590 Farrington Hwy, Kapolei HI, 96707
towingoahu.com
Call now: +1 808-222-3432
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TIP TOWS TOWING Reviews
Dillon Kaneshiro
Had to get my vehicle towed to Servco Lexus and the RJ took very good care of it with the flatbed. Also, he was quick to the cite. Mahalo
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AL STEVENS
Went way over and beyond to help me get from Point A to Point B, last minute and in a timely manner. Brada was cool! Mahaloz for the service, will definitely call if ever in need of a tow again
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Judson Holtan
RJ and the crew are amazing! They were absolutely great when they helped me. Tip Tows worked with me when I really needed a tow and definitely went above and beyond to provide the best service in a tough situation. They are respectful, professional, and provide one of the best towing services I have ever had, all at great rate. He was even able to help me with a lockout!! RJ I owe you braddah!! This guy and TipTows Towing is the REAL DEAL! Tell your friends. This is one of the best towing services on the island.
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MomOf4
Thanks Tony! Awesome fast efficient professional service. Will most definitely recommend.God bless! Hopefully, I wont need a tow again!Eh Tony Waipahu is beautiful!
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Everett Hill
I rarely post reviews on a company but to occupy my time until the Better Business Bureau opens up, why not? From the driver to the owner, I have never experienced such blatant unprofessionalism from a company whose mission statement specifies 'the very BEST professional towing services.' RJ has no business in an admin position lacking the necessary skills to de-escalate customer problems. By far, the worst I've experienced! No need to respond...
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Starnani Lynch
Monday, Feb 10, 2020 at Nanakuli shopping center.Not sure but think the drivers name was Tony. He was very helpful, super freindly! Thank you so much for your service. I'll definitely recommend Tip Tows Towing to my freinds and ohana. Mahalo many
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Mikiala Mays
Absolutely the best here on the island. They were quick, reasonable, and professional. Other services were either slow on the pickup and came back with, Sorry cant do it today...tomorrow? Which to say the least was frustrating if I had plans for the next day. But this service was the first to ask me, what time will work best for you? Which was followed with, We can do it...meet you there. Wish I called this service first. Definitely will use again if needed.
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Guillermo Frenero
Was stuck with a flat and lowered car at 3 am when RJ helped me out. Super fast and friendly, thankful for all the help and would definitely recommend!
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Rae Persius
My tow truck driver was AJ. He arrived early & gave awesome service! I appreciated the clean truck & cold AC on a super hot day. It was a great experience & I will always call this company 1st!
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Lindsey Slattery
Fantastic service, arrived when they said they would, went through the trouble of getting a base pass, plus an additional inspection to be able to tow me (unstick me) on a military base. Super impressed with Adams professionalism and expertise. Would 100% recommend. (Wish that Progressive had called them last time when we were stuck on the H1 and the service we were quoted took 2 hours longer than expected, communication was terrible and the experience was not close to pleasant. Glad we switched our insurance!!)
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wahinenuiloa
You can trust these guys! Very fair pricing, kind and friendly service, they go out of their way to help you. They are now our go-to tow company. Thanks RJ and AJ!!!!! from Kimo of Wahiawa Heights.
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Christopher Stenstrom
We were out in the middle of Waimanalo and our battery died. We called for roadside assistance and got hooked up with Tip Tows. Our driver RJ made it to us quicker than the quested time with a smile and humor. I have dealt with Tip Tows before and they never fail to be on time, friendly and helpful. I would suggest then to a friend. 10/10 would do business with again.
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Jocelyn Puaoi Singletary
They make you feel like you are important and provide the best care and great customer service. Helped me with my children in that unfortunate situation. Family owned!! RJ and his wife are amazing. Thank you!!! I hope I don't need a tow again, but if I know anyone who needs it, they are the first and only to recommend!
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Kimberly Shirley
My experience with this company. A reminder that there are still good people on this earth. Let me note: I rarely take time to do reviews, but in this instance, I must.As a South Carolina native, and never having visited Hawaii myself (making the trip soon though), I am currently in Colorado to assist my sister after a very difficult surgery she has gone through. A few nights ago, I received a call from my son in Hawaii. His vehicle had broken down on the side of the interstate, and on a bridge nonetheless. His phone had low battery and he wanted to let me know he was Ubering to an auto parts store, in an attempt to get the tools he needed to go back and try to fix his vehicle. Concerned for his safety, not only working on his vehicle on the side of the highway, but also concerned he would not be able to get it fixed and would have no phone charge to call anyone and get home, I suggested that he call a tow truck service instead. He was worried that he didnt have enough battery on his phone to search for a company and coordinate the logistics. So, I offered to locate a company so he could preserve his phone battery.I called several places prior to calling Tip Tows LLC. Some wouldnt help because he was no longer with his vehicle. Some wouldnt help because I couldnt identify the exact location of his vehicle! - Understandable, but I wasnt going to give up. Finally, I reached RJ at Tip Tows. From the moment I called him, I knew I had reached a good company. RJ truly cared, he wanted to help. He worked with me to try to identify the location of the vehicle based off of my limited knowledge. He was so patient with my lack of familiarity of the area and spent a good bit of time on the phone with me, working to get as much information as possible to find and retrieve the vehicle. He and his team went very far out of their way to help us. Additionally, I received regular phone calls from RJ throughout the evening, as he provided me status on their progress. They found it!!! They were able to tow it, AND they picked my son up from the auto parts store he had Ubered to. Tip Tows made sure my son, and his vehicle, made it safely home. I am forever grateful.It is so rare to come across this kind of kindness, support and great customer service. I wish only that I could rate them with more than 5 stars. Absolutely recommended! This is an amazing, caring company! Thank you RJ and Tip Tows
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Christian Ferrer
Great service! Helped me get my Jeep out of a parking garage, Rj was very helpful and I really appreciate all the help. Would definitely recommend to anyone.
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Zachary Hun
The star rating says it all, impeccable service. Short wait time, truck driver RJ was professional and efficient, truck interior was clean, it is very evident that he takes great pride in his work. I would use their services again in the future and I would recommend them to family/friends.
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Cullen Romias
These guys deserve every single one of these stars! I was more than happy to give out 5. Professional and friendly service, I felt like we became friends by the end of the experience. You also cant beat these prices! Trust me when I say that they give you the best price on the island, theres no need to even second guess it! My car was transported with no problems at all. The drivers are well educated and know what theyre doing. If I ever need a tow again I wont hesitate to give Tip Tows a call. I highly recommend them over any other service!
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Jericho Shelton
Tip tows provides the best tow service hands down. Within a few minutes they arrived and was greeted warmly by one of the coolest guy I've ever met. Rj is a true professional and treated me as if I was one of his closest friends. I can't say enough good things about him. RJ is the man! Tip tows is quick, professional , and honestly made me feel like it wasn't so bad having my car towed.
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Jan Manuel
This guy was awesome. Literally made my day. My wheels were stolen, on Christmas too. Under normal circumstances, the services he provided isn't normally what he does, but I'm glad he was nice enough to help me out. He personally picked up my wheels and delivered them to me, then went on to install them, bringing all the necessary tools. All I had to do was stand there and watch. He was careful with the brand new tires and went above and beyond my expectations. I couldn't thank him enough.
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Lashawn Dela Cruz-Kaopua
Awesome customer service, quick an totally helped me in my situation .. thank you
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Jeff Haynes
Best on the island.
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Desiree Waiamau-Gomes
RJ (the tower) was such a pleasure to have and I really appreciated his effort in treating the car as his own. My boyfriend and I waited for 3 hours for the first tow truck who forgot a dolly but afterwards as Tip Tows came in less than 30, we were able to quickly and effectively get the car back to my boyfriends house. He was also kind enough to help put the car on the jack in the garage. His service and communication skills with us were appreciated after the accident with the car but we definitely left with more advice and kindness than we expected. THANK YOU TIP TOWS! (The only towing company I trust and will ever go to). I also stole one of his company cards just Incase I needed another towing.
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Jonathan Pajot
I am the owner of a very special food truck named Delice Crepes located on the Northshore. My vehicle is a VW bus 1973, I needed some expert to repair and Tip Tow LLC did not just bring my business safely there from Haleiwa to Honolulu on their brand new flat bed tow truck but provided me with the right Mecanic who could fix my little crepes lunch wagon. I was very worry and did not know how to approach my vehicle issues. Thank you Tip Tows services and RG for your amazing help and professional work. We are back in business! Jonathan, Dlice crpes owner
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Brian Lowery
I havent much luck within the last year with cars and have used a couple of different tow services. RJ from Tip Tows is by far the best. He called me several times while en route to me to update his location and eta. When he did arrive, we were on the road quickly. When someone is stuck on the side of the road they are normally stressed, on their way to appointment, and think they now have to pay hundreds of dollars to have their vehicle repaired. RJ is very helpful and polite to make an unwanted experience enjoyable. I would definitely recommend him to anyone looking for road side assistance.
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Kevin Kumuhone- Pinero
Stunning quick and very reliable service. Highly recommend them
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Alonzo X Elijah
How can I start.... Well I got into a fender bender and called this company. Unfortunately at the time they could not assist me. However the gentleman went out of his way to refer us to another company located in mililani. This turned out to be perfect because they were right near the Mililani Walmart. Awesome customer service even though we chose another company.
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Stray Nation
Tip Tows Towing are Awesome! Our tow driver was RJ. He is very professional, friendly and absolutely knows what he is doing ONE HUNDRED PERCENT! Tip Tows equipment are also top notch! RJ came with a flatbed kind of tow truck. Thank God for Tip Tows Towing(: I just finished work at 10pm and went to start my car, unfortunately it couldnt turn over): I called Geico Roadside Assistance and they called Tip Tows Towing. The driver called me immediately while I was on the other line and got to me very quick in 15 minutes. Last but not least, Thank you to Geico as well for your swift help and amazing Roadside Assistance:) God bless- Chelsie H.
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Washington Lopez
Rude telephone customer service.For those of you that have a chance to read the response from the owner, he just proved my point :) a professional responsible owner would have tried to resolve the issue. But this owner resorted to name calling and personally attacking someone that was a potential costumer. I wish you the best of luck and may God bless you. Maybe you should consider attending costumer service classes to improve your interpersonal skills it would greatly benefit your business. Good luck!
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Matt Cochran
I would give 10 stars if it were an option. We had just arrived in Oahu, and we locked Our keys in our trunk. Our family vacation was saved because of RJ at Tip Tows Kopalei! He went about above and beyond for us when we were in desperate need of help. We will never forget that, and it is so nice that honest good people are still out there running this kind of a business.
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Mark Moran
Great service, personable, honest, straight forward towing experience. I would use them again for sure.
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Makenna Marshall
Mahalos for helping my mom on vacation. Thanks a bunch.
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pili tuitama
I called this company to help me out on a bad day and they are just superb. Awesome customer service. Tip Tows is perfection at its finest. Thanks guys!
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Rebecca Ducatt
RJ responded promptly to my request for a tow from a busy street to home; the next morning at my request he came again to tow my car to the dealer. He kept in touch with me regarding his arrival time, was early, prompt, polite, and reassuring. PLEASE keep this honest man in business!
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Kaikoa Benson
Called several towing companies on a family Sunday, luckily for me Rj answered. One of the nicest laid back guys. Had no problem towing my dropped vehicle for a fair price. Pretty happy the other companies didn't answer.
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Marc Nonaka
Awesome service. RJ was my tow truck operator. Kept me informed on when he would get to my location. Would highly recommend using tip tows.
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Ryan Nakanishi
Our truck started over heating, gave RJ a call for help and smooth sailing from there. Excellent service all the way from the call to the tow. Fast, friendly, and efficient. 5 stars without a doubt.
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Teala Cochran
RJ has a heart of gold, and we will never forget how he went out of his way to help us. No other company would have helped us like he did!! Thank you Tip Tows!
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Stephanie Rodgerson
RJ was a great driver! I'm so glad we had this phone number to contact in our emergency! Fast service and such a nice person. I would recommend this company and their service to anyone who needs a tow truck anywhere on the island.
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Jack Rude
Great service faster then expected. Great customer service. RJ was extremely helpful with helping me get home!
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debory vistante
AJ came within the time frame he said he would (10 min). Very excellent service and great customer service!! I would highly recommend.
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Marcus Braga
My name is Marcus, and today I probably had one of the worst days of my life with my car. Fortunately I got a hold of this company and quite honestly they where a huge blessing from start to finish. They where a blessing to my day and I would recommend them to anyone. A-1 service!!! Very happy! Aloha and mahalos for all your help! God bless your company and keep up the good work!
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Lauren Elena
I have run into a couple of automotive emergencies within the past few months and every time I have called RJ at Tip Tows towing cause he was extremely fast and very reasonably priced! Not only was he fast but he also handled my cars with great care.
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Ariel AnnLeilani
Awesome service, very respectful and friendly! I would definitely use them again. Thank you!
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Kevin Wanczyk
Setup an appointment based on Google reviews. Quick, courteous service. RJ showed up promptly and was very nice and easy to work with. Definitely recommend and will return if needed!
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Cristina Casimiro
R.J. Had such awesome customer service from the phone call to pick up and drop off. Got to me in less than 15 min as he promised. Highly recommended!!!
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francesca battaglioli
Today was a very stressful day. The island was covered in rain showers and I slid off a steep incline on the side of the freeway. On a hectic Sunday Tip Tows towing saved the day. I am beyond grateful for their speedy help and safe tow back to the north shore. RJ helped me and was quite friendly and efficient. They definitely have my business if I need help again.
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Natasha Matavao
Great service. Very friendly and efficient driver. Plan to use them if I'm ever in a jam again. Thanks RJ! Enjoyed our conversation.
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Rico Hernandez
Amazing price. Professional and punctual. Affordable price was a huge plus. Thanks Tip Tows!
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Alex Parker
I called tip tows and had a problem because I put on a spare and couldn't take off the lugs. The owner came to my house with a tow trunk and solved the problem. I would recommend tip tows towing
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Charles Coffman
This company was recommended by a friend. I scheduled an appointment and driver Rj nailed it. I will highly recommended. Thanks again Tip Tows.
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