Name: Batteries Plus Bulbs
Address: 5260 Northwest Hwy, Crystal Lake, IL, 60014
Telephone: +1 815-455-6400
Rating: 4.5600

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50 Reviews

Batteries Plus Bulbs

5260 Northwest Hwy, Crystal Lake IL, 60014

batteriesplus.com

Call now: +1 815-455-6400

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Batteries Plus Bulbs Reviews

Gail Albers

service was great. Will took time to examine my phone and noticed to small cracks to the screen. I had the battery replaced along with a new screen, for a very reasonable price. Within 20 minutes my phone was ready for pick-up, could not be happier. Will recommend this store to family and friends.

Rob Pento

Store is easy to find, and located near the Barnes and Noble in Crystal Lake. Parking is free and available. Mark was very helpful in finding a compatible battery for my dog's Invisible Fence collar. The store is clean and well lit, and easy to navigate (the batteries and bulbs are segmented so you can easily go to the proper section of the store). Store hours are clearly marked/displayed and reflected properly in the Google Maps description.

Ben Kaiser

I went in for my broken phone screen, the staff was fast, helpful kind and humorous. Batteries + Bulbs have multiple great services and products that accommodate all customers. The man that helped me seemed to be in his environment and carried great enthusiasm. He made my visit painless and enjoyable.

Ron Fiedler

I needed to get a new fob for my vehicle, as well as have a new chipped key cut. They were able to accommodate both requests, and at a considerable discount to the dealership. I have been using both the new key and the fob now for well over a week and have had no issues. They were knowledgeable, courteous and fast. If I find myself needing any thing like this in the future, this will be my first stop without question.

Chris Sosnowski

The best local selection of batteries and bulbs, fair pricing, combined with really friendly and patient service (Connor helped me) means they get 5 stars! Convenient location right off Rt 14 with ample parking. I bought a motorcycle battery, an excellent LED flashlight, and a couple ear bud cable organizers (Apple cores). I also was able to recycle some old T-12 and T-8 fluorescent bulbs (there is a small fee), which was wonderfully convenient. Ill rarely ever buy bulbs or batteries anywhere else in the future. Great store.

Mike Thorsen

The online order was easy and very informative in terms of what to bring to the store. The store clerk was very helpful and prompt.

Eva Bee

The personnel at the store (Will) was courteous, friendly, and extremely helpful. I got just what I needed at reasonable prices at a convenient location.

Margaret Fenelon

On-line ordering was easy, order was ready in 15 minutes and no-wait pick up at store.

Carol Ostrander

I had no idea this place existed! I needed my battery changed in my iPhone and googled suggestions and found out about this business! It's amazing, any kind of battery imaginable! And, light bulbs in displays to show you what the light looks like in your home! I will definitely be going back for batteries for my watches and light bulbs! They were very friendly and helpful. A Great business and unique service.

Anon Ymous

They had the battery I needed in stock and I was able to pick it up in less than an hour. It was the same price as Amazon and I trust a local store far more than getting it shipped from a possibly unreliable source. Great staff as well, super friendly.

Chris Golke

Quick knowledgeable personable service. The store Manager Will replaced the battery in my Galaxy S7. Great experience. Thanks!

Randy Bevis

When I purchased the battery on-line I did not realize that a default store was selected. I figured the store would be selected by the Zip Code entered. Any way, I called the store and Will worked with me on the phone to cancel the order and then called the store closer to me to arrange pick up for the battery I needed. When I got to the store closet to my home they had the battery picked and waiting for me at the counter when I arrived.

Andy Saputo

Very helpful staff and they take old batteries.

Dave Gast

Store personnel, Mark, was great. Had a key fob programmed and it was proving problematic. Mark focused on my need while his manager assisted inside customers. It took over an hour to get this done, but he was very polite and never showed any frustration. He eventually overcame the problem and everything with the remote works great. Great customer service by both store employees!

Stevie Wirkuty

I Scheduled an IPhone battery replacement a week in advance. I received 2 appointment confirmations clearly stating the intent of my appointment to replace my IPhone battery. I arrive on time for the appointment only to be informed they dont have the battery in stock. My indictment is not of the apologetic polite employee but of the how and why Batteries Plus made an appointment with clear intent, phone specificity, and ample time for a part they didnt have in stock. If you have to set aside time and drive more than 15minutes call ahead first.

Linda Noshay

Pleasant staff. Thorough explanation of process. Ready when promised.

Derek Mitchell

Work was done in a timely manner. The associate was very professional. I appreciated the due diligence prior to repairing the phone.

daisy tinajero

Great customer service. Fixed my phone and in a timely manner. Great experience

justin jones

They didnt have the battery that I need but the staff found it and offered to order it for me. They where very friendly and very helpful!

Manan Joshi

I hate to write a bad review, but I felt it was deemd necessary. I went in to get mine and my wife's phone (S8+), which covered by warranty after paying $100 deductible. First time it took over 3 hours, because they were short staffed. No problem, Mark(Team Member) was pleasant and apologetic. I go pickup my phone, and the screen didn't set correct, and he tried and cracked right on the spot. No problem, I thought we're all humans, he said he'd order parts for me and my wife and arrive by Monday and they would call me. One week passed by, I called Friday evening asked and said he (Mark) would try to get them done this is around 6-6:30. I comeback at 7:30, as I was told 1 hour Nope phone is not done. I got at 8, and Nope not done finally at this point I go at 8:30 and phone was done. I really felt horrible for Mark, because I finally had lost it. SO I REALLY HOPE SOMEONE IN MANAGEMENT READS THIS, BECAUSE THEY WILL CLOSE IF THIS KEEPS GOING ON. I ALSO FEEL VERY SAD FOR THE EMPLOYEES, BECAUSE YOU SHOULD HAVE 2 EMPLOYEES AT ALL TIMES.

Victor Ambrosia

Service was quick and painless. The gentleman who took care me was very kind and solved my issue well within the stated time he quoted. No issues whatsoever.

Brett Farmer

Bought a $50 screen protector (SIMPLE SNAP brand) for my phone which lasted 4 days, I asked for a return or exchange and was denied. The associate working did offer me a discount on a new screen protector but it appears to be the same quality as the $8 product on Amazon. If you can afford to wait for shipping I'd recommend shopping online, at least for phone accessories.

Daniel baik

Excellent customer service and great price on car battery. Store manager was so kind and install my van agm battery free of charge. I will buy again for my other car battery.

Sarah Farrell

Had my iPhone 8 screen and battery replaced. It was quick and easy and I appreciated that they also recommended a tempered glass screen protector so I can hopefully avoid breaking it again! Thanks Will!

Adam Scalise

Awesome shop and very helpful associate. Definitely recommended if you're planning on replacing any type of lighting.

Leslie Miller

The staff is always knowledgeable and very friendly.

Robert Lawyer

A place that has everything that you need and then some the employees are very polite and knowledgeable

Sherry Shields

My boyfriend recently had his phone repaired there by Will, and he could not have been more pleased. They replaced his battery for an affordable price and in a timely manner. He has also had his screen repaired there a couple times and has been satisfied both times. Overall, a great store that offers affordable pricing and excellent customer service!

Jack Herman

This is place (between Panda Express and Fed Ex Kinkos on Rt 14 in Crystal Lake, IL, near Planet Fitness and the here-for-now Barnes & Noble) is worth checking out! Batteries, flashlights, lamps and bulbs of every kind for great prices. Plus their phone tech service is fast, affordable, efficient and absolutely first rate. I could not recommend this place more highly!

Pam Kas

The manager AWESOME replaced my battery no questions asked thank you

Marguerite Papenbrok

Reasonable price, very friendly and knowledgeable. But after 2 days my new battery was draining. Returned and they cleaned the charging port, but still battery draining. I returned again and after 3 hours they said they could not replace the battery because the rear glass was cracked. When I checked it in with them it was not cracked. He insisted it was, but it was NOT. You need to admit you dropped it or maybe when you tried to open it!! Now i'm out $50, have a dead battery and a broken rear case. Very disappointed.

Emily s

They completely broke my phone. I went in to get the tiny crack on my screen fixed by getting a new screen so that I could trade it in for a new phone and before they did this, they tested out the phone and everything else was perfect except a speaker problem that I told them I didnt want fixed because I was trading it in anyways. When I get back, he basically tells me that now my phone wont even turn on and that somehow the charger box is broke and itll cost me another 90$ to fix that even though it was working perfectly fine before. I have my dad call and then he suddenly changes what he says, saying itll be free to fix the charger box since he knows he broke it. Long story short, he cant fix it, he send some it to corporate for 5 days and it still cant be fixed. So they broke my phone just trying to fix a tiny crack on the screen and I had to buy a new one.

Meg Warnecke

Stopped in for a battery for my dog's invisible fence collar, The battery works great and was far cheaper than I have paid at Invisible Fence. Customer service was great too...even installed the battery for me.

Joe Cools

I had a dead car battery, so I looked up a battery store and chose Batteries Plus in Crystal Lake...Great choice! I ordered a new battery on their user-friendly website, jump started my car and drove to the store. I was fortunate to meet Will, who installed my battery. Even more important, he was friendly, competent, fast and polite. The whole experience restored my faith in what at times feels like impersonal and ineffective service. I really recommend this business!!

Recklezz Vonn

They are very reasonable and clean organized store, trys to help people out the best they can. I recently went to get my iPhone 6s fixed, not only did they fixed my phone, but they put a screen protector on for me as well & everythings working great!

Debbie Murphy-Bittner

I love that they can fixed a crack phone screen quickly! Beats going to Verizon!

Nick Mahan

I had to replace a watch battery. It was done before I even realized he had taken the back off of the watch. Very friendly and efficient service. And the price was great too.

Charles Hightower

He was very helpful and got me the new battery the next day

Karla Tolwinski

Got my watch fixed and my husband had his phone screen repaired. Great service and local place to get things fixed!

Kelli Kalish

Just had my battery replaced by Will .. both gentlemen were very accommodating and patient even though busy. Definitely recommend!

Bob McMurray

if your looking for a battery they have it or can get

Tony Rogocki

It was easy to order online and the store pick up was great.

Ray Kowalski

Mark at this store extremely helpful and kind

shellalovesLVbags

Will is fantastic and is very knowledgeable about products! Great all around person! Perfect asset for the company!

jonathan miller

Went in for a phone screen repair. Very professional, knowledgeable, and courteous staff. Was able to schedule an appointment same day which was convenient. Phone was finished ahead of schedule and the quality of the work was equivalent to the factory installed screen. Will be returning for any battery/phone repair needs in the future.

Paul Bruggeman

William was a great help to us last night. He is very friendly and knowledgeable. We will definitely do business with the Batteries Plus in Crystal Lake again!

Rick Crump

Easy to order was ready for pick up at scheduled time in and out fast.

Jenny Ernst

Great customer service and very nolagable!

Erik Bohrnell

Good customer service

McKayla Sellek

Thank you to Will and Mark! Fixed my screen quickly and very kind people :)

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