Name: Felts Lock & Alarm Co., INC
Address: 4000 E Indiana St, Evansville, IN, 47715
Telephone: +1 812-473-4000
Rating: 4.1071

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28 Reviews

Felts Lock & Alarm Co., INC

4000 E Indiana St, Evansville IN, 47715

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Call now: +1 812-473-4000

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Felts Lock & Alarm Co., INC Reviews

Christopher Shell

Felts lock provides some of the best customer service a customer can experience. What would be your ideal of the best customer service ? I guarantee if you choose Felts when you need a locksmith your going to experience that and even more. I came in told them the issue I was having with my key they were awesome and broke it down to the science explaining the issue and told me they'd try to fix it and if they couldn't they'd only charge a very small fair fee when no other locksmith would. The place and it's environment was nice as well. Really enjoyed my whole experience.

Nathan Jones

Looked all over for hard to find old RV keys. Felts took of me pretty quick. They were super kind and thoughtful with the vehicle, letting me know of a future problem to look out for. Real pros at Felts Lock Co.

Robin Craig

It shouldnt take 10 months and 5 trips to the business to get a key fob. Came and paid up front. They called that it was ready. I returned and they treated me rudely, took care of customers behind me and then said it got too late and programmer went home. After complaining, he said he would do it. Then he returned to say there was no one on the other end of the phone to give him a program nunber. Returned during business hours and they couldnt find my fob. Then got a call they located it. Sent my son with my vehicle to get it programmed and they could not get it programmed because they received a defective fob and have to get another one. Called and asked about my part. They have record of my payment but they have no fob in inventory for my Jeep. Spoke with a nice lady in the office. Its been 10 months now. She had the fob overnighted and called to say it was in, and transferred me to service who told me to drop in any time. So I did. The lady said she couldnt do it that the male employee had to. He was with another customer, so she took the guy behind me. When the male employee freed up, he said he doesnt do them and to wait for another employee to become available. He took three separate customers, all of whom came in after I did. I sat here listening to the lazy employee be nasty to an older gentleman who had been given incorrect information by another employee who is apparently home sick today. She was not nice to this gentleman. Just rude and disrespectful. Explore alll other options.6th trip to Felts. They couldnt program key fob because they need numbers off registration. This is apparently new in the last month, although I spoke to the installer this morning who said to just bring it by...and nothing was said about needing drivers license and registration. Had my license. Registration at home, so will have to make trip #7 to Felts. My money from 10 months ago was refunded. Will do business with the vehicle dealership. This is ridiculous and an absolute waste of multiple hours. So much dysfunction with one place of business.

The Goat

Dropped off an old century safe approximately two years ago to attempt an unlock. Have called multiple times about the safe and have never received a straight forward answer or call back on the status of the safe. At this point I assume its either been sold or at an employees house.

Steve Duncan

Excellent service. Tech very knowledgeable and friendly Went out of way to fix problem. Recommend highly

Brenda Crook

Had a key I wanted made. They were made got home and they didn't work. They redid them. Brought home and still didn't work. I know if I had taken them back I could have either gotten my money back but live in Posey county So it is a 30 minute drive one way and I just don't get to the east side of Evansville to make it worth it. Used to be any key they made worked the first time. Next time I will just take them to Ace Hardware or someplace closer

Michael Kelly

The best shop and very helpful.

Jennifer Ruder

Clarence, I want to thank you personally for the safety I now feel in my own home. I hope you get the recognition you deserve!!! You were so professional, resonable rates, he went above and beyond my expectations. Very nice and sensitive to my needs. Again Thank You!! I would call Felts Lock again in a heartbeat.

Ashlea Gruner

It's memorial day, tried to get someone to come unlock my car they said it would be $128 I called someone else it was $40. don't let them scam you. D&M locksmith is inexpensive, very friendly and affordable especially for a single mom on a budget. I work on memorial day too, it doesn't mean I raise my prices for my clients.

Rob Austin

Sent a guy to our apartment complex who was worked up in a tizzy and loudly ranting about politics and how 'there are more of us than there are of them'.Completely unprofessional and disturbing.

Brianna Baker

SO PLEASED! The company had an associate at my car instantly, and he had me into my car in less than 2 minutes. He was so kind and could not have been more professional. While I hope I never have to use this service again, I know who to call if i lock my keys in my car again!

Lesa Holstine

It took me longer to drive there (8 minutes) than it did for them to make 2 keys for me. Quick, professional, and polite.

William Morris

The wife misplaced the keys, anyway called Felts and they responded within the hour. Very friendly and reasonable, actually made a second key (with a chip) for free. Would highly recommend them.

G. Frank May

Felts has always taken great care of my needs. They are professional all the way.

Samantha O

I purchased a used car)Ford) from DPatrick and in spite of saying the car came with 2 SmartKeys,they could supply only one. The very helpful salesman suggested Felts. I was in and out in less than 15 minutes with a cut and programed 2nd key and I also purchased a 2nd lock/unlock keyfob at a very reasonable price,compared to others.(I called around) I got fast courteous professional friendly service and reasonable pricing. What more could one ask for? I'd recommend them without hesitation.

D Wgnr

Great service and reasonable rates!

Jeff Schmidt

Had a key that was uncommon, Felts make me 2 copies! Awesome!

Frederick Toth

This is The Worst locksmith ever he busted my window to get my car keys out

Robbyoff

Fair rates, and courtesy

Chelsy Calhoun

Always nice and great price!

Andrea S

Brent Poag

Cathy Hufford

Shawn Howard

Sandy Williams

Patti Carlton

John Todisco Sr

Steph Pauley

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Felts Lock & Alarm Co., INC

4000 E Indiana St, Evansville IN, 47715

Felts Lock & Alarm Co., INC Reviews

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