Name: Willis Klein Showrooms, Locks/Security
Address: 4041 Westport Rd, Louisville, KY, 40207
Telephone: +1 502-893-0441
Rating: 4.6400

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50 Reviews

Willis Klein Showrooms, Locks/Security

4041 Westport Rd, Louisville KY, 40207

willisklein.com

Call now: +1 502-893-0441

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Willis Klein Showrooms, Locks/Security Reviews

Mary Ann Parsley

Needed a replacement key for small lock box. They made me a new one that works perfectly. Thanks so much for all your help!

David Graham

After a mishap with a lost key, I needed to replace a lock on my main, exterior door, and I needed it done ASAP! I looked up information on my door lock type, which was at least twenty years old, I knew what type of lock it was, and how to replace it, but couldn't find anywhere locally, (think big box home/construction stores,) to find the parts. After going to Home Depot, (see my review on them,) I was directed to Willis Klein Locks. They not only were able to talk to me about my lock, but had everything I needed. They even asked if I would need then to install it, or if I was going to do it myself. They were understanding, helpful, and very friendly. They saved me a lot of time and money, in more ways than just by providing what I needed.

Millie Meehan

We have used Willis Klein for our locksmith needs for years. When Julie came to our home ...she was prompt, efficient, personable and very reasonable! Thank you Willis Klein and Julie!

Network - Error

Get keys made here. It's the best place in town for getting that done. Cheap price with friendly expedient service!

Wes Cobb

Our WK locksmith made multiple trips to our house to repair the antique mortise lock on our front door. Despite the multiple trips, they never charged us for any of the follow-up calls - they wanted to make sure the job was done right. Kudos and thanks.

Phil Schaad

Upscale vendor of builder's hardware, plumbing fixtures and locksmith services.High quality products and good service.A quantum step above the stuff offered by the big box stores, and priced accordingly. You pay for what you get.

John Price

I've been coming here for twenty-five years because the keys they make are always done in a flash by professionals who know their business and they ALWAYS fit. Very fair prices as well. Best locksmiths in town, and I'm a customer for life!

Spencer Shieh

Friendly and efficient. They were able to make me rare keys that weren't available at other places.

Mitch B

I called and needed a key made for my 1990 Mazda Miata, apparently not an easy key to get made. Their competition who makes an inferior key wanted $35. To my surprise he said he could make it for $5.50! Was very polite and helpful on the phone. My key was split long ways, the guy who handmade my key said it might not work so he waved the costs, well IT DOES work! Thats how business is done. I will be returning next week to get house keys made. Great business.

Jessica Marquart

I called tonight with an emergency door lock change. Steve was amazing and very helpful. Top notch customer service! Would recommend them 100%!

David French

Very helpful finding a solution to my backdoor lock.

Scott Spence

Amazing experience, people and products. I am a home owner and DIYer. I have no experience in plumbing, fixtures, etc. so I was completely lost. I am very detail oriented and specific to my tastes on my projects. I went in with an idea and based on my description, they were able to find an array of products across many different price points for me to choose from. I was able to find exactly what I had envisioned. I couldn't be happier. They were so sweet and helpful. Very personable. It truly shows they are family owned and they treat you as one of their own.

MARK WILLMOTH

These folks do a great job, no matter your lock and hardware problems

Ron Ellison

I only have experience with their key & lock department. They are the BEST. Always helpful and they are knowledgeable. Always go the extra distance to help me. I have used their mobile service for door lock repair & replacement. I called first thing in the morning and they had a repair technician to my site in Oldham County by 10:30 AM. Couldn't repair my lock, but had choice of 2 new locks on the truck. Highly recommended. They know how to take care of their customers!

Jim Ro

5 stars all the way! Honda wanted to charge me between 75-$150 to cut a new key. I still had my old key fob but it was old & fell apart. Bought the new key fob on Amazon for $7 & WK cut the new key for $17. Couldn't be happier!

Charles Becker

Saved alot of money on a safe. Awesome

David Westfall

Excellent service from an extremely qualified and friendly sales staff!

Joe Anderson

Great place to get spare car keys instead of getting screwed at the dealership

J H

Willis Klein has the best product selection and service. I had many different projects (e.g., door hinges, kitchen knobs and pulls, front and backdoor deadbolts) and each time Willis Klein delivered. Trista is my go-to person: she is communicative, transparent, and most helpful; in fact, Trista was the bright spot in my renovation rollercoaster. Allison is also very helpful and knowledgeable. Overall, my experience at Willis Klein was great and I highly recommend their services and expertise.

Amy Zaragoza

Key copied right, Everytime!

Kim Plock

Always a pleasant place Great stsff

Herdtc Mark

Great place reasonable

Kevin Humphrey

Great customer service

Sanjay Gangal

I don't see what's new now

Jennifer Stanton

Rude, condescending, and unhelpful. Absolutely terrible attitudes. Gorgeous products, but you definitely lost a customer due to your salespeople.

Troy Metzger

I was searching for an obsolete door lock & Willis Klein found one way back in the stock room, dusted it off and even gave me a great price. They saved the day!!

JKate Pedley

As a retail manager I appreciate outstanding customer service. Today I received just that!!! Willis Klein showrooms went above and beyond to help me with a special order. I will be a customer for life. They are outstanding!!!

Michael Muncy

These guys have always come thru for me, residential or commercial!

joe thompson

I use Klein's for all my antique key replacements without fail. They even made a key for my 19th century safe! I can honestly say they have made hundreds of keys for me thru the years and they like me to challenge them! Thanks guys.

John Pacyga

Very helpful staff that steered us in the right direction with an old door/lock.

Greg mccullough

Always helpful .

Kendalyn M. Darling

Great service

FGE Property Management

As a property manager, I will be taking my business elsewhere. Went in to look at bathroom fixtures for a 26 unit apartment complex and was treated with complete disrespect from the women working in the sales area. Acted as if I had no business being there, well I guess I don't now! Horrible attitudes

Jimmy Roberts

Awesome as always

Tonya Bullion

Great

M Randall

Great services

Phillip Carswell

Great place

Senen Hernandez-lopez

Super friendly service!!!

Roger Vincent

Awesome

Vilma Portillo

Nice Service

Joe Baker

Jason Grevious

Jennifer Sundberg

Trish Yunker

mrgadget 502

Crawford Wells

Linda Jennings

Chuck Pence

Rhonda Drury

TheGuyWithTheBeard

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Willis Klein Showrooms, Locks/Security

4041 Westport Rd, Louisville KY, 40207

Willis Klein Showrooms, Locks/Security Reviews

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