Name: True Value Hardware Of Greenville
Address: 701 S Greenville W Dr, Greenville, MI, 48838
Telephone: +1 616-232-2800
Rating: 4.3800

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50 Reviews

True Value Hardware Of Greenville

701 S Greenville W Dr, Greenville MI, 48838

truevalue.com

Call now: +1 616-232-2800

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True Value Hardware Of Greenville Reviews

mike carmody

So wanted to write a good review but . . . Decided to go there as a change of pace. I typically always go to Ace down the street. When I walked in not a single employee was wearing a mask as required. I definately felt uncomfortable. Yes I am a senior and considered at risk. Back to Ace from now on.

Sam Peterson

Great helpful staff.

Jeff Vanvolkinburg

The employees are always so helpful. A great place to bring your chainsaw for service.

Kyle London

I used to be a loyal customer to this location, then I tried to use their rental service and rented a stump grinder. The pull chord snapped on my first pull after getting it home. I spent my rental time fixing it, then it started on the second pull. I then used the stump grinder for less than 3 minutes, stopped to see how far along I was, then the chord snapped again when I went to start it. I washed the machine and brought it back immediately, but they would only refund me 50% of the rental cost. Therefore, I paid them $40 to fix their machine once and use it for 3 minutes, only for it to break again. I definitely will never return to this place again.

Gee Bee

Love this place

Ron Kramer

Want to give big props to the True Value employees and especially the owner. I called 10 min before close to find out if they had something I needed. Talked with the owner and was able to come up with a plan for me to pay and get my merchandise. As another business owner it is great to see great customer service! Thank you for the Hydraulic Cement, was needed and could not have waited for it.Thank you and will see ya again the future!

John Schutte - Bates

Affordable friendly service

Jeffrey Jackiewicz

Very helpful, usually in stock, friendly. A+++

Rissa Park

What a great little store! They have everything from grilling tools, outdoor equipment, faucets, paint, cleaner and more. The gentleman that helped me pick out working gloves was very insightful.

Chris Todd

I love this place. The staff are very knowledgeable on anything you need help with. I was impressed with several staff members going above and beyond to help me achieve my project (s)! This is my toy store!

Robert

Best hardware store in Greenville! It's nice to go to a hardware store that cares about the needs of their customer. The staff was very helpful in finding the materials I needed to finish a home project. You guys are awesome and you gained a new customer!

David Bramen

I went in there for a couple screws and some Fasteners. I was helped out right away. The gentleman spoke to me about the job that needed to be done and recommended several different options of screws and fasteners that would do the job and then recommended to me what he felt would do it the best. Upon going to check out, the cash register kept messing up causing me to be in the store for literally an hour. The 2 women at the registers continually apologized and explained what was going on to the best of their knowledge the entire time. Both the women continually were apologetic and truly sympathetic to me having to wait while their computers systems re-booting and they where trying to figure out what was going on. I laughed and Joked with them about how some people are too caught up in themselves to understand that computers mess up and they have no control over it. But these ladies went above and beyond to show their sympathy for my dismay even though I completely understood. They also kept thanking me for my positive attitude and for not getting upset and yelling like some people do. I would recommend this store to anyone.

Lee Forbes

Only hardware store open on Easter Sunday in our town, very friendly people & very helpful. My new hardware store!!!

John Mclain

Awesome customer service..fixed me up a pipe to connect to my water heater..A+++

Sera Chimera

Hardware stores can be a bit hard to find things in. Thankfully the staff immediately greeted me and asked if i wanted help finding anything. I handed them my list and they went through store and grabbed everything for me. Very helpful.

Brad Brooks

Good inventory of items, very helpful staff

Josh Gunselman

I sent my wife in to see if they had a couple of replacement faucet parts while she was grabbing some touch-up paint. She bailed on the paint after 10 mins of no help and another customer telling her 'Hope your willing to be here a while, I've been waiting 30 min and she still can't get the color right!' She managed to find one of the stems and tried to find help for the second. The store was empty! When she got back I checked online and then went to the other hardware. They had both items on the shelf and were $2 cheaper and $10 cheaper on the other. We will never be back.

Lorrie Player

Lots better than the big stores, somebody is always willing to help and they ask you if you need help. Friendly service.

Jeff Jackiewicz

Always helpful, usually have what I need in stock. Reasonable price.

James Fiet

Always helpful and knowledgeable staff. Fair prices as well.

Spencer Miller

While painting the living room of our new condo. We went to the Greenville True value to purchase mixed paint because they sold Dutch Boy products. After giving the lady who mixed the paint for us the color combinations off the can of Dutch boy that we had just used, she mixed the paint and we went on our way. After getting home we opened the paint and the color was completely different from what we had originally used. We were painting the room a light gray and the paint from True Value was a tan. I immediately took the paint back to return it only to find out that True Value doesn't do returns on mixed paint, which I completely under stand. What I don't understand is how unwilling they were to figure out a solution to the problem. My fault for not checking the paint before we walked out of the building, but their fault for not being able to follow directions from the paint color combinations that I had given them from the old can. So now I am stuck with a $35 gallon of paint that we can't use. Very disappointed in the willingness and empowerment of their employees to figure out a solution to a problem that was True Values fault. lesson learned, check your paint before you leave the store.

terry rookus

Needed to rent a tool and they had what I needed and great friendly people.

Brian heethuis

Buyer Beware!! No customer loyalty once they have your money. I rented a stump grinder, turned out to be a stump pounder. So know that if you rent a piece of equipment and it doesn't function as advertised, you will not get a refund.

DJ Devlin

I know nothing about Home Improvement. But every time I go in there, they are so patient and help me figure out exactly which pieces I need. I show them photos from my phone of what's under my sink and they tell me how to replace the right pieces.

Phillip Bannen

Great store. Everyone knows everything

jen rewa

You usually can find what you need...for a value

Bruce Aittama

Great service you can't find anywhere else in our town.

Trevin Hammar

I would drive the extra mile to go to this hardware, the owners and employees are great

Alexia Warner

Actually don't mind going to this place with my boyfriend all the workers are super nice and the free popcorn keeps my boyfriend quiet for a little bit atleast

scott Peterman

I use True Value of Greenville on a daily bases, The staff and owners are always very helpful .using everything from plumbing, electrical to there paint products always very satisfied...

Jonathan Pratt

Thank you for having what I was looking for on a rainy day. I went to look at the chainsaws and found a spring I needed for a chipper. Didn't get a saw it wasn't in stock but I'm sure it will be soon.

Vicki Douglas

Always friendly and willing to help you.

joe hunt

Customer service is good and friendly

mike Cain

Awesome people to help you.

Jimmy Smith

Incompetent workers - do not take anything in for repair unless you want it returned in a worse state than when you dropped it off.

Sparkle Treynor

Love the store polite people helpful

heymathlady

Very helpful!

Jesse Bryan

Knowledgeable and Available Staff.

William Dennis

Very helpful and happy to help

Julia Quisenberry

Very good. Helpful.

Linda Custer

Very helpful people!

RaeAnne Burke

Great people

Gary Carlson

Very nice place.

Steve D

Clean and staff are generally helpful, free popcorn

Samuel Haglund

Magical

Chris Jensen

True value hardware.

James Thorington

Very helpful

Rick Peckham

Great help from all of the employees

Tim Wellborn

Arrogant!!!

Cathy Updike

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701 S Greenville W Dr, Greenville MI, 48838

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