Name: Livonia Lock & Key
Address: 33861 Five Mile Rd, Livonia, MI, 48154
Telephone: +1 734-422-1222
Rating: 4.2000

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50 Reviews

Livonia Lock & Key

33861 Five Mile Rd, Livonia MI, 48154

livonialock.com

Call now: +1 734-422-1222

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Livonia Lock & Key Reviews

Maxx Lackie

Great place! Highly recommend them for any and all key makes.I had a car key made here, first time the key had a chip in it, and the guys were super helpful in getting a new key made. And the second time, I just needed a copy of a car key.Great people.

Aaron D

Avoid this business. I experienced poor workmanship, and then refusal to resolve their problem.I purchased a genuine Honda key blank online from Honda and took it to Livonia Lock & Key to be cut. Livonia Lock & Key charged $35 to cut the new key, using the blank I provided. They new key does not work, and visual inspection of the two keys reveals an error in how the new key was cut.I brought both keys and the receipt back to the store within a few days. The same locksmith was on duty. He wouldnt even pickup the keys to look at them. His first explanation is that the new key was identical to the old key. The machine cuts an exact copy, so there is no difference. Hes been doing it 35 years, so he knows how to cut a key. I pointed out one of the differences between the keys to him, but he wouldnt even pickup the key to look at it. Simple comparison between the two keys with a 10X loupe shows quite a few differences. Not being a locksmith, I dont know how many of these differences are critical to function, but nobody can mistake the two keys as exact copies.He then changed his story and said that it was the locks fault. The lock had adjusted itself over time to an old key, and the lock was guilty for not accommodating itself to a new key. I couldnt believe him, so I asked him youre saying its the locks fault? He said yes. I told him I deliberately paid a premium and went to a locksmith, instead of a hardware store, because I wanted the job done right. He denied any refund. My total cost is higher than $35, because I also bought the now ruined key blank from Honda.Of course the two different excuses cannot both be true the new key cannot be both a perfect copy of the old key, and somehow too good and new that the guilty old lock knows the difference and wont accept it.

Ross York

Very helpful. They can do more then they are comfortable with doing. Good job making a Ducati motorcycle key for me, works like a champ! Highly recommended for locksmith, key copying on oddball stuff. Thanks guys.(I never give 5 stars, was a bit pricey) 4+ though.

Ann Zaro

I have worked with them for over 20 years. They are reliable and knowledgeable.

Craig Waitkus

Best place to get keys made if you can't find else where

Sara Hernandez

Fast service and helpful knowledgeable employee, but I thought the price ended up being a bit high for the trip out to my house. Otherwise, good.

Kenneth Byrd

Owner was very helpful

Andrew Drialo

Higher than normal prices charged 24.00 to cut my 3 blanks!

Marsha Hufford

Pretty sure the guy on the phone just tried to scam me. He said it would be several hundrend dollars cause my car is a Kia but when I called a locksmith in Taylor they said it would only be $100.

Kyle Lis

Professional and a good price.

Christy Gowanlock

Safe, honest, reliable

Rebecca B

Awesome people. Nice family owned shop. Patient and kind. Highly recommend.

Sherry Yale

Faster-than-expected service at a lower-than-expected price when I got locked out of my car. Thank you.

Theresa Goldsmith

I have been doing business with them for years for my home and business..i have a situation where I am locked out of my house so I called Livonia Lock and Key. When they answered and I explained my situation, I was told it will be awhile...i asked what does awhile mean? I was put on hold then was told it would be tomorrow! I said you cant get to me at anytime today, and I was told nope! Their website does say emergency service...but i guess being locked out of your house isnt an emergency to them!

Michelle S

Called and was able to get a next day appointment. Very friendly, professional and efficient service. Also affordable. Would recommend to a friend and use for future services!

Prepper BugOutBags

If you have any weird keys that you need to get cut, this is the place to go. Had some strange keys from work. Searched all over the place and no one could cut them for me. Went over to Livonia lock and key, no problem. The gentleman there took very good care of me.

Mikey

Good prices

Chris Halas

Excellent service clearly based on years of experience. I highly recommend them.

Chance Napier

Friendly place and they've always been able to make my key.

Floyd Kupkowski

Nice people work there

Toolman525

Great lil mom and pop shop, great services and friendly staff.

patsy stirsman

Visited The first time. The service was quick and excellent. They guarantee their work.

Gerald Bradley

They every key you would ever need.

Dan Rakoczy

Great service and they stand behind their service and products.

Mr. Nice Guy

Real jerks. Avoid this locksmith like the plague.

Andrew Winter

Quick, excellent service.

Lisa J

awful... the old man was so rude! I won't be going back...I will be looking for a different place for my needs.

Gerald Redmond

Very helpful to find what you need.

Jodie T

I had a great experience!

Chas Ross

made a few keys for me that the other hardware stores couldnt replicate and happily answered any questions i had about his merchandise.

Caroline Armstrong

Awesome

Dennis Wieczorek

Very helpful.

Nicole Hieber

So rude I decided not to do business with them!!

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Livonia Lock & Key

33861 Five Mile Rd, Livonia MI, 48154

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