Name: Luther Towing
Address: 7093 21st Ave N, Centerville, MN, 55038
Telephone: +1 651-788-9005
Rating: 4.1600

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50 Reviews

Luther Towing

7093 21st Ave N, Centerville MN, 55038

luthertowingservice.com

Call now: +1 651-788-9005

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Luther Towing Reviews

Nick Rodriguez

We got our keys locked in our car, Geico sent Luther and they arrived within the hour. Once he arrived he had the door open in less than 2 minutes with zero damage or signs of entry on the car. Never used a service like this before but i would use them if i ever need it again.

joe lemke

Tyler showed up and help us out in a timely matter just a nice guy and easy to talk to

Vy Dam

Awesome experience, friendly and very thoughtful of them. Highly recommended

Jennifer Wilson

Another towing company never showed after almost 3 hours waiting, we called Luther towing, dispatch was helpful and polite. She said it would be a little while as the driver was just dropping a car off in moundsview and we were in Forest Lake on 35W. Really appreciated being informed of where the driver was coming from! The driver who came was very polite, knowledgeable, and helpful. Will definately call them again if necessary!

Shawna J.

Updated review...my original review is for 1 star and the reason can be found below this update... Luther Towing, you have impressed me. Why? Because you replied quickly to my review and explained the situation. Which tells me 2 things 1. You care about your customer and 2. You care about your reputation. I can back a company like that. So I've changed my star rating to 4 stars. You offered an explanation and not an excuse and I can appreciate that. Good reliable employees is indeed hard to find, I can understand that, but a quality business isn't built upon what a company HOPES to provide. It is built on what a reliable company CAN and will provide. Pls consider changing your website to what you are honestly able to provide. Maybe this issue only happened one time, but if not, you may want to make some changes. ...in my opinion...Original review....My father is stranded on the highway right now with a tire blown out. It's 11pm and he's exhausted. After seeing your website, I was confident that you'd be able to help him in a timely manner. My Dad called you and you said that your one and only driver was on his last run for the day and so you couldn't help. If you are not a 24hr service, then for goodness sake don't advertise that you are. My Dad is stranded 90 minutes from home. We really needed your help tonight. I'm upset because your website lead me to believe that you'd be there when we needed you. 24hr emergency assistance should not appear on your website.

Ashlyn Bone

Johnathan Brady was absolutely wonderful! My car was in the worst spot possible on the highway and he used his truck to guard me while I got out of my car, made sure the heat was on so I was warm enough, and kept great conversation for the 45min drive. I highly recommend using their towing services and want to give a shoutout to Johnathan for being so kind and helpful!My name is Ashlyn Bone, I have a white chevy equinox. Was picked up on 12-01-2019

Cole Abner

After I crashed my car Luthor Towing provided me with excellent service. My driver was Tyler. They made me feel well informed and taken care of. They were kind enough to give me a call to let me know that their estimated time was going to be longer than the time my insurance gave me. They asked whether I needed a flatbed or a regular tow truck. Tyler gave me a call to make sure he knew where I was and then another call when he was about ten minutes away. He arrived right on time. He was very friendly and made sure I was ok before anything else. He performed his job quickly and professionally. It was obvious he knew what he was doing and that he cared about more than just getting the job done. Before I knew it I was home with my car safely parked. Thank you so much Tyler and Luther Towing.

AJ Bear MN

Highly recommend these guys! Amazing customer service. Honest and extremely helpful. If they can't help you right away they will tell you, however they are definitely worth waiting for!

Robert Duhaime

Disrespectful drivers. I wasn't even using there services. I was pumping gas at a station and the driver of Luther Towing started honking at me while I was still filling up my truck. He came in the the station and knew good and well I was just starting to pump. After a few words he shouted out of the truck he peeled off like a crazy man. I know I will never call them if it comes to needing a Towing service, I can only imagine how they would treat my truck.

Shiela Crosby

I always use Luther! They have been my go to towing company for years! Sometimes etas have been extended but thats totally acceptable from a towing company who help with emergency calls and work in the whole metro area! The customer service is great!!! From my sweet dispatcher to my hard working driver! Im happy to say Ive used your service 10+ times! Thank you!

Jason Davis

Excellent experience ! Great guy ! Handled Vehicle carefully and mindfully. And went above and beyond when unloading the vehicle. I was impressed !

Ryshaun Rhodes

My moms car wouldnt start nor could we jump it. Called my insurance company. Within an hour her car was towed right back to our home. Tyler did an outstanding job with keeping in touch with us about his ETA. And most of all did his job with absolute pride. #Tyleristhebest!

Mike downing

Took three hours to wench my car out of the ditch. Guy who shows up didn't know what he was doing, didn't have the proper straps, literally had to call his friend to come help who never showed up. Eventually I just had to tell him how to wench the car out. After all this they charge me an extra $130 more than what they orginally quoted me. These guys are a joke.

Ron Johnson

The driver who helped me was very nice & professional. 10 minutes after my vehicle was dropped at the auto shop and the driver left. I get a call from a SUPER AGGRESSIVE lady demanding additional payments. No one including the driver or my issuer said anything about additional charges. She was shaking me down for more money after the fact. I said I was not paying an additional dime. She then threatened me. Saying they were going to tow my truck. She then hung up me. I immediately called my issuer and explained what had happened. After trying to shake me down for more money, her aggressive threats and yelling. Everything was resolved by my issuer. I would be very very leery of using this towing service. As they apparently make more money shaking down & thereatening stranded motorists.

Justin Yang

Waited 3 hours+ and the tow truck hasn't even arrived. Called them and they kept making excuses.

Great Marketing LLC

I was stranded in St. Paul. I called Luther Towing and they got to me before the ETA time! Driver was friendly and knowledgeable! For what was a bad day, Luther made it a lot easier! Thank you!

Nicosia Hammond

Drove to work on a low tank telling myself I would get gas on the way home..A surprise to me when i realized I left my wallet...called geico roadside and Dan from Luther's towing was there in a few minutes. Friendly, polite, and expeditious on a cold night. If I ever need towing or any other services I would definitely use them again!

Samantha Benning

Josh A. was quick, polite and understanding when coming out to help change my flat tire to a spare. We had previously had a bad experience with roadside assistance with another company but Luther is the way to go. Thank you Josh A. for saving us on this cold Minnesota night!

Sianah Morales

Luther towing really impressed me today, I needed a lowered vehicle towed and Luther showed up on time, with the proper equipment to get my car safely loaded without damaging the body. wonderful experience in an unfortunate event. Thanks again!

Matthew Lucero

Requested a tow at 8:54pm. said thed be here at 9:50pm, about an hour, totally exceptable. We call at 10:15 and says it will be about 45 more minutes. The driver is on the way. At 11:15 we call and the dispatch says he will call the driver and have him call us. 15 minutes go by and no call. I call back and he says same thing. drivings leaving coon rapids l, will be there in 20 mins(coon rapids is 45 mins from where we are)and will call us. He calls us at might night and says I'm leavi g coon rapids and will be there in 45-50 mins. Dispatch has to stop lying to customer . 8:45pm ordered and they showed up at 12:45pm.

megan donohoo

Dan was fantastic. He was cautious, attentive and answered all of my questions. He made me confident that I left my truck in good hands.

Dana Sawyer

Car broke down in Minneapolis on coldest day of the month, so far. Geico sent Von to retrieve my car. I was waiting in a McDonald's to keep warm when the phone roang and Von from Luther Towing informed me that he was waiting for me in the parking lot ready to go. Wow! Von was very pleasant and I thoroughly enjoyed the ride to my mechanic. He even told me he would drive me to my house due to the cold, though I only live half a block away. Thank you so much for great service.

A S

. They went to the wrong address. My car wss the only black one in the lot and my husband stood outside in the cold. When i called both people i spoke with had such an attitude. NEVER USE this company! RIP OFFEdit: Its not free i pay my insurance for it you guys dont come out of the kindness of your heart. My husband was standing outside my car was the only one in the lot. Sorry but your service sucks. I found a better company.

David Rynda

Editing review after speaking to driver. Tow companies were understandably slammed given the weather from Wednesday and Thursday. Another tow company never showed up. I still feel the estimates were too far off and wish the tardiness would have been communicated.-Responding to owner comment and for future readers reference: It was -30 two days ago, today it a low of positive 30 degrees. Yesterday it was 5 degrees I think? All tow companies had a back log. Ultimately I was told 6 hours ETA at 8am, the tow truck driver showed up 5:20 per my records.

Jakob Bazoff

This company has amazing customer service. They showed up on time. Got my car loaded up safely. I would recommend them to my friends and family. My driver was very polite. Thanks Luther towing. If anyone needs a lowered car towed go to theses guys or any kind of equipment. They will get it done.

cassandra stodolka

The most professional and caring company! Family owned and will take care of your vehicle like their own. They are the only company that specializes in high end cars, customized and hot rods. Although, they can help move anything in between. Highly recommend this company!

William Bartos

As a customer,Over priced. Got hung up on when requested a tow as a customer that was rude.As a staff member for 2.5 yrs, very stressful.Paychecks not accurate, and had to let them know about it. Constantly late to calls cause of short eta's, and had to apologize everytime. We were never 24/7.Not what it use to be

Bob Tecca

Excellent service! Arrived in nearly half the time stated and the driver even called me 20 minutes prior to let me know where he was. And this was after I waited for 2 and a half hours (no joke, they kept pushing my arrival time back) for a different towing company to come tow my car.

Dapper Dude

Best tow company around by far! Great customer service and fast response time. Even gave me a ride and had such a great conversation. Only tow company I'll use going forward by far!

Chloe McDonald

Best Service around! Helped me change my tire in bad weather. They were concerned with my safety and were quick to get to me. Extremely nice! Definitely recommend them!

jason andrus

Had nothing bad to say about these guys. I have locked my keys in my car a number of times. They came and unlocked it for me with no issues. I had a tranny go out in my car. They towed it right way. They were careful with my car and did a great job. I recommend them to every one. They are very nice and courteous. I will be using them in the future with any towing i may need.

Anna Barningham

26 hours later know update still waiting for two eta of 2:58 yesterday than 8:46 yesterday. Than 8 am this morning still not here.

M J

BEST SERVICE I'VE EVER BEEN OFFERED FROM A TOWING BIZ, CUSTOMER SERVICE,SPEED, PRICE WAS BETTER THAN THE COMPETITION AND I WOULDN'T USE NOR RECOMMEND ANOTHER! THIS COMPANY IS A PRIME EXAMPLE OF STANDING OUT FROM THE REST! OUTSTANDING!

Mohammed Koubaytari

Great service, guy was super friendly and even arrived early. Highly recommend!

P H Kelly

I was met by William and after intro's he went to work. This young man knows his job with NO waisted motion.Caught a lift in the cab and he drives that big rig like he owns it. Very satisfied with Luther Towing. Total professionals.

Angie Nordstrom

Dave with Luther Towing was amazing and helped my husband with holding up a broken piece on the car they were towing for us. He was very courteous, kind, and made sure we felt very comfortable with letting our car head to be fixed.

Chris Golden

By far the best in the business! Quick response! Great customer service and reasonably priced!

Kevin Garland

This place towed my AWD SUV with a 'Hook & Chain'/ 'Sling' tow truck which anyone with common sense knows your not suppose to do. They told me they didn't know not to do this. My rear differential was wrecked. They told me they fixed it and replaced the differential even though it was obvious something was wrong when driving it. Took it to the dealer a week later for them to look at it and they told me no one had touched my rear diff and that the bad tow had basically ruined my car. Now in process of taking them to court. Real shady company. I was told (don't know for a fact) employees are required to post fake good reviews for better ratings. What a joke!

kara wattunen

Dispatcher was incredibly rude, bumped our tow timing after waiting for a very long time, customer service was absolute horrible.

Daniel Wallace

Best company in the area. Skilled drivers get the job done quick. Will definitely be calling them when i need help again.

Paul Vang

I am in the auto service industry and I work with a lot of tow companies. Luther is by far, the best and most professional tow company I've ever dealt with. I only call them now when my customers or I need a tow.

Johnathan Wilke

Quick service. They helped me when I broke a axle on my car. Thanks again you guys.

David Cochran

These guys are great! We have them tow for us and they are always wonderful to deal with:)

Alex Slendak

Exceeded expectations, great service and care of my vehicle.

Gary Schumacher

Fast response times , courtious staff and up to date equipment make these guys your first choice

Troy Schultz

Awesome group of people! Excellent service!

Fab Lab

Handles all my customers cars with respect and care. Excellent customer service!

Dave Johnson

Fast, friendly, great crew of drivers, most of affordable!

Scuba Steve

No complaints at all. Driver was awesome!!!

Tom Bowens

The best towing company in the twin cities!

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Luther Towing

7093 21st Ave N, Centerville MN, 55038

Luther Towing Reviews

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