Name: Country True Value Hardware
Address: 2 Troy Rd, East Greenbush, NY, 12061
Telephone: +1 518-477-1104
Rating: 4.4200

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50 Reviews

Country True Value Hardware

2 Troy Rd, East Greenbush NY, 12061

countrytruevalue.com

Call now: +1 518-477-1104

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Country True Value Hardware Reviews

David Benson

They have EVERYTHING! Well, maybe this is a slight exaggeration, but it's a great hardware and materials store! See update below...August 2019: I'm from Long Island but visit East Greenbush now and then. Recently I needed a tool for aligning holes in multiple pieces of wood. Nothing they had in stock would have worked. Nick came back with a 100' coil of heavy wire. I said, yeah that would work but I only need about 20'. Not to worry. He took me in the back found a short piece and helped me craft a nifty little tool which worked perfectly. Thanks Nick!! You guys are the BEST hardware store I have ever used!!!

Gerald Smith

I am discussed by this companies return policy. Bought an item that broke in a few days. Brought it with a debit card cash which came out of my account immediately but they wont give cash back. There policy is to return it to your card which can take up to two days to go back into your account. Requested cash back so I could buy one some where else and was told they dont do that but they dont have a problem taking it immediately. Wont be returning to this place again. JP

Man Of God

Quick knowledgeable service. Price close to Home Depot. But no long trip to get in and out.

Bob Williams

Well stocked. Found what I needed when Home Depot didn't have it

George Bigaouette

They have everything!

Phillip Ortiz

I love this place! Truly helpful, knowledgeable, and wonderful staff. Well stocked. Good prices. A REAL hardware and home/yard store. And, locally owned and operated!!!Avoid the big box 'home improvement' stores and shop here!

Bruce Smith

A nice True Value store. Good service and help.

Christopher F Rulon

True Value has a good selection of the most needed items for general homeowner's jobs. John, manning the isles in the back of the store is so helpful, knowledgeable, and affable, that I hate to disappoint him when the store doesn't have what I am looking for. (Which is rare.) All the staff is helpful, and the store is well staffed. Multiple checkouts are open throughout the day. Country True Value is SO MUCH BETTER than big box alternatives if you have a question or need advice. Keep the local independents in business. Shop here, buy here. Five stars from a long time satisfied customer.

JR McCartin

Top notch in all regards.

Chef Cody Events

WOW! Total gracious friendly service. Extraordinary service from front door, to product assistance, And to check out. Family owned. Excellent. Much thanks!

ELENA OLIVER

This is an excellent store with great customer service. I make all my hardware purchases here, and have never been disappointed. The staff is friendly and knowledgeable, and there's always enough people on the floor to help you. Bright, clean, well stocked store. Worth the drive from my home in Albany.

Fred Carroll

Great store. All the help you need. Great selection.

Farid B

Well I was referred to Steve over the phone to discuss an enormous 'cleaning charge' and was told the bucket needed to be 'repainted'. Funny, Steve told me the previous guy also paid the fee because of overspray where supposedly they had to also repaint it (it seems this bait-and-switch tactic is for all customers). It was not repainted when we rented it. It was all covered with paint in the first place. Steve also was extremely helpful by telling me after I told him $250 is a lot for a small business. His response? It's not a lot for me. Well Steve, I would like to thank you for making my day and not smiling throughout the entire time. Do not rent they're overpriced boom lifts. The most unproffesional Steve had to help me as if he owns this overpriced store. Never again.

Fred K

Steve was very unfriendly in renting a boom lift. He had the most condesending attitude and talked like he owned the store. Even if he was the owner, he does not have the right to talk to a customer like that. I will be reporting this to corporate promptly.

SEAN MURRAY

I rented a 45 foot articulating boom lift from country true value their customer service was so Professional beginning till end. Steve the guy at the rental counter Was extremely helpful and went over and beyond to satisfy our Company Murray Painting. We had a slight problem in the beginning with the radiator they sent somebody within one hour to the job site to fix it best customer service I have ever had renting a lift.

Debora Pederse

Very helpful knowledgeable paint technician. Good selection and value.

Bob Foster

Visited this store to pick up some additional items there other store was out of. I was impressed with all the rental equipment available to rent. The staff was just as good, knowledgeable and friendly as the Troy location. A+++. The manager was very knowledgeable and helpful.

Linda Adams

Always find staff professional and courteos at all times. Always satisfied with service.

Philip Vecchio

Small local hardware store. It's a good place to find hard to find hardware. Great equipment and party rental with friendly staff. Every time you walk into a department someone asks if they can help you.

keith edwards

Terrible! I asked the female employee for a specific product. She's 100 percent sure they don't have it. I looked myself, and there it was! Imagine that. I won't be spending any money there any time soon.

Roy Berry

Always have almost anything you could need or know who does

Jim Bowman

This place is the 2nd best equipment rental business I have ever been to. The 1st is the other location they have in Troy. The staff is considerate and wanted to make sure I was comfortable with the equipment that I rented. The great thing about this place is that they are family owned and operated and one of the owners are onsite at all times. Keep up the great work fellas!

Ralph Ockenholt

Always a great place to shop.

Howard Mccray

Very friendly and helpful.

donna dorr

Locally owned Great people very knowledgeable and helpful.

Stephen M Vangura

Always good & knowledgeable service.

Tim Howard

Excellent inventory and service

Patrick Foley

People are very helpful

Rick Giguere

Nice folks, good selection

Robert Warland

Gave me a rental with a cord that had been spliced at least three times. Then I brought it back to them because it did not work. I was accused of not having the right amperage at my house.. It's 110v same as everyone else's. Then was sent to another store 7 miles away got a different sander. I noticed the cord also had splices. The started it in the store it worked but when I got it home... You guessed it, it didn't work. So I rewired the end and it worked. Thank god!! They did give me 24 hrs for the price of 4 but I had to guilt them into it. Wasted almost the whole day dealing with their neglected cords. Very accusatory when I brought the stuff back. Not sorry at all.

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