Star Gate & Empire Locksmith, Inc. and Hardware Store, In The Bronx. 24/7 Locksmith Service" SAME LOCATION FOR 36 YRS! "

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Star Gate & Empire Locksmith, Inc. and Hardware Store, In The Bronx. 24/7 Locksmith Service" SAME LOCATION FOR 36 YRS! "

2094 White Plains Rd, The Bronx NY, 10462

stargateempire.com

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Star Gate & Empire Locksmith, Inc. and Hardware Store, In The Bronx. 24/7 Locksmith Service" SAME LOCATION FOR 36 YRS! " Reviews

Joshua Diaz

Excellent service. I damaged a screw inside a door lock i bought and they helped me fix it with ease. They were respectful and kind. I definitely recommend their service to others.

Asanat A

they have everything you need for locks, keys, and hardware. lucky to have it so close to me in the bronx

Vera P Monroe

One of our oldest Hardware stores on White plains road Bx They have it all

Alla Gorkova

Star Gate has gotten me out of a very tough spot when I was locked out of my apartment. They showed up quickly, got me into my apartment and installed a brand new lock. All for a price that was much lower than several other places I called. The locksmith was polite, friendly and even called me the next day to see if I was satisfied with the service. I will always call them if I am ever in a similar situation and have already recommended them to a few friends. Saving their number in my phone!

I Gorkova

They came to change my locks a week ago , when I called them the gentleman on the phone was very helpful and polite explain to me about the procedure of changing my locks and prices.The technician came did his job in a very professional manner, and the price was exactly what I was told.I would definitely recommend their services.

Mohamed Doukoure

I appreciate the service here. It's nice to have a hardware in your neighborhood that understands and works hard to make sure you feel safe in your home. Star Gate and Empire Locksmith are not the only hardware store in my neighborhood. But they are the only ones I go to everytime I need keys made or locks changed. Thank you Sir.

Isabell Marcial

I was locked out of my car with my baby in my hand, called star gate & empire locksmith and 15 minutes later my car was opened and the technician even helped me seating my baby in the car seat, I was so relieved I paid him the fee witch was not expensive he saw me with the child and he even refuse to take a tip.what a gentleman !!!he made sure that I was in the car and driving my way. I would definitely recommend their service.Thank you guys, you are my favorite

yaakov zalicha

Hi.I want to share with you my wonderful experience that I had with the guy from this company.I was locked out from my apartment 2days ago.Iago.I called for service and the person over the phone assured me that he will send someone in 20 min.when the guy came he looked on the locks and was able to get me in in10 min.I was so relievedthat the ordeel took so fast and in a professional way the price was reasonable I tipped him to!! I highly recommend Thea's people and I'm shourly going to use them again.

Ezra Zlika

i take this establishment as one of the best locksmiths i ever used, the are on time, technicaly professional, very polite and prompt, and the important thing is the price, is compatable and fair price.they gave me GUARANTY for 3 years on the entire job, you wont get it no place.DEFINETLY WILL RECOMEND THEM TO MY FAMILY AND FRIENDS..

Isreba Wheeler' Aiken

Hello everyone... If there's one thing I know for sure...It's that all my locksmith and hardware needs are satisfied at Star Gate & Empire Locksmith in The Bronx, located under the El (#2 train). First of all...let me just say... this professionally managed and serviced establishment has never let me down. And, I can say that because I've lived in this neighborhood well over twenty years, and going strong. Even when I lived at my previous residence... and with a hardware store on the corner, and three down the block...I still made it my business to trek over to Star Gate & Empire Locksmith. My first service job from Star Gate & Empire Locksmith was when my mother was going through the final stages of Alzheimer's. I needed to refurbish her entire three family house, so she could come home and live in her loving place of dwelling until the end. but, I needed for her to feel safe. So, although there were a plethora of hardware stores in Mommie's Area...I searched and found Star Gate & Empire Locksmith on White Plains RD in The Bronx. We spoke for A while. We told them what we wanted and they told us what they could do, and more. After feeling reassured and comfortable with their promised level of service, I hired them to erect wrought ironed gates along the boundaries of her 5,000 sq. ft. home, all of the banisters, all of the window gates for all three floors, and wrought iron security storm doors for the front and back of her home. Growing up, I remember that Mommie was always a sticker about safety. She bolted down every window, and they remained that way from a child of eleven until the time came when, as a grown woman, I now had to demolish and redo her entire home. So, after years of delapidation and mold, Mommie came home, and the first thing she saw was all of the safety provisions applied to her home by Star Gate & Empire Locksmith... and she almost cried. Fast forward to present day. I'm now living in the neighborhood of Star Gate & Empire Locksmith, and whenever I need them, they are there for me...for us...for everyone. Its been A decade since Star Gate & Empire Locksmith erected all of that beautiful wrought ironed work. Mommie passed away with A smile on her face and security in her heart. We no longer have that house. But, if you drive through University Avenue, you'll see all of their work standing to this day. When I locked myself 'IN' my apartment, after a delivery person came in with groceries and slammed my door behind her, (don't ask)... Mickey sent Jeff, and within minutes he saved us. We were free, and in minutes, Jeff replaced the old lock with a wonderful new and safe lock. When it comes to reviews... don't let them deter you from coming over to see Mickey And His Brother Jeff. Those two guys are the nicest, most honest, professional and compassionate individuals I've ever come across under the category of store owners. But people are people, and you can never please all of the people all of the time. Trust me...I know this to be true. I'm an author. So, you may see the occasional 1 star review...but that's primarily due to their own preconceived desires of demanding all store owners and their staff to bow down and kiss their feet upon entering. Some customers expect unreasonable discounts. Some customers even get upset if there's a brief language barrier. But America is a melting pot of hearts. And, having a store owner and his staff understanding and speaking three languages, what more do you need? Some customers get upset when the store has to order a product no longer in stock. They're not magicians. Products take time to arrive when ordered. That's hardware 101. Those of us...mature in nature and patient in spirit, understand that when you walk into any store... if it's crowded, you wait your turn. But born a native New Yorker, I know most New Yorkers have to acquire that level of patience. Its not a natural NY trait. So, I get it.Visit Star Gate & Empire Locksmith. You'll love them.I'm done

Shira K

Great service! Came on time and was very professional and provided a few solutions I could choose from and suggested a suitable lock to my budget. Will recommend to my family and friends in the Bronx area.

Eli Mareyev

Thank you Mike for helping my sister and I with the keys. Staying past your closing time to make sure we were taken care of is just exceptional customer service!

Lorianny Bautista

Very helpful and friendly staff! Both men working made my visit very quick and easy. I would definitely recommend!

kitty999cat

absolutely a scam! I asked how much to change a lock on the phone with my own item, they told me its $75 standard fee. When the person came, he literally oiled my lock and changed the handle bar, using ALL MY PIECES, and asking me for 219 dollars. Said every piece fix is a different price!!! Dont ever ask them to come change your lock, they will scam the hell out of you!!!!

luz mejia

I found all the products that I was looking for!!! I am doing some repair at home and I got everything there. Very friendly staff and good prices. Thanks

vincent thomas

Mike is an absolute gentleman who does excellent work and I would highly recommend to everybody who needs his type of work the very best you can find

Jenny Mareyeva

Super helpful! This family oriented neighborhood locksmith offers an array of services, not just making key copies!Theyll come to the property for reasonable rates and do an amazing quality job switching the locks. If the new locks dont fit the door frame perfectly, thats okay! Theyre handy too, and can custom tailor doorways if needed for proper and secure closure to be assured.Plus, the shop itself has every kind of key! Ive gotten mailbox keys, complicated Medeco keys, to standard $1.25 keys all done there for the tenants of my small multi family. Today, for example, I made 15 keys for all of my tenants (new doors with new locks), of which I made a copy of 2 keys mistakingly of the wrong Key.The workers boss, a complete gentleman, was completely understanding about the easy key mixup amongst so many keys, and made the needed copies free of charge!Amazing business ethics at this place, great prices, talented workers, super speedy service, great store inventory & location, welcoming service, & so much more! I can go on and on...Exponentially recommend!!!

nuray yilmaz

I wish I could give ZERO star because even one star is too much for them.If you live in the area or are in the area avoid this place. The workers sell you an item that costs nearly a $100 but does not specify the return policy, when you yourself inquire about it, they vaguely say 'no refund, just exchange or store credit.' But when you decide to go back an exchange the item, they say they don't sell used items therefore they cannot accept the item back .The owner suddenly comes up with many policies that were never mentioned at the time of purchase. He doesn't even listen to what the customer has to say, he cuts you off, shakes his head to get you upset. Once you raise your voice he says he tried helping you but that you're getting aggressive. It's clearly a tactic. It's honestly a shame. He then says you can make a complaint but when you try to take pictures of their written policy (which are just as vague), he tries wavering you by saying he has been inspected so many times before that he isn't scared. First of all, a complaint is not about scaring anyone, it's about getting an unbiased, neutral individual to assess the situation, and second, that last statement should also heed as a warning because clearly people have been complaining. Don't let people make a fool out of you with your own money, don't spend your money just to be disrespected, go elsewhere. There are few more options in this neighborhood. I sure wish I knew before. I will still make the complaint so that future customers do not have to fall for these cheap business scams. I honestly feel scammed. I truly do because at one point he said he will accept the item and exchange for another USED item....but in the beginning said they do not accept or sell used items. There are inconsistency in their words and policies. Avoid.

Anulfo Rodriguez

Over priced and the worst customer service ever received from a business will definitely not recommend anyone to go to this location

Wanda Nieves

They had nice things. Am interested in the recliners and dressers

Ibaria Wheeler

Long time satisfied customer! Private House and Apartment projects done only by Star Gate & Empire Hardware. Friendly and professional service. We love you Mickey!~Nikki & Reba

Lorenzo Z Tartaglia

Absolutely outstanding service, to replace and repair all your locks. The most incredible locksmith, and epic Italian singer, is Elton. Believe me as a true born Italian from the Bronx. He repaired both my front door locks, perfectly. Highly recommended. 10 Stars

swankyART

Good service. Came twice to fix a problem. Great good!

Ms. Ortiz

The service was awesome they he came to my house within 30 minutes and the price was accurate and fair I highly recommended this company Nd who ever tries to say this company is a scam is crazy!

Joan Trani

excellent service, great store, very nice staff and they are effecient

Petrona Solorzano

Great customer services

Joseph Azoulay

Benjamin Bramble

Alexandria Brand

Alice Brady

Rich Riley

Chris Carter

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Star Gate & Empire Locksmith, Inc. and Hardware Store, In The Bronx. 24/7 Locksmith Service" SAME LOCATION FOR 36 YRS! "

2094 White Plains Rd, The Bronx NY, 10462

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