Turbyfill Express Business & Shipping Center Reviews

Brian

Sad display of customer service. I would never treat my own clients this way. I can't even imagine as an owner treating a customer like this. We came to Turbyfill to drop off a fedex shipment and Valerie watched us walk in and just looked at us. Not a word of hello or how can I help you. She was completely put off by the fact that we asked for packaging services to wrap our return (basically asking for her to do her job). HERE IS THE KICKER! They will ship the item with our fedex label but refused to give us a receipt to prove it was dropped off because it was an expensive return. She just looked at us, dead stare, and said 'Because we don't'. I told her that I have always been able to get one to confirm it was dropped off and she just stared at me as if i was speaking a different language. Fast forward.....the owner came out, and we let him know about the poor customer service experience and he said 'well, there are other drop off locations you can take it too'. DO NOT TAKE YOUR FED EX PACKAGES HERE. I contacted fedex and any AUTHORIZED Shipper like Turbyfill is REQUIRED TO PROVIDE A RECEIPT TO PROVE IT HAS BEEN DROPPED OFF. Just speculation, but It's almost as if once they knew how expensive our return was (which I shouldn't have mentioned, they thought they could get away without shipping it and collect on some sort of FedEx insurance. Probably not the case but definitely seemed like something was going on based on our experience around the receipt situation. To sum things up. Do not use TURBYFILL EXPRESS for any of your business/shipping needs. There are plenty of other options as Mr. Turbyfill pointed out that I am sure would Greet, Package, and Ship with a friendly attitude and smile on their face. Lil Miss. Valerie was quite the pistol! My 9yr old has better manners and treats people with more respect than her.

Fortenowski The Myth the Legend

Excellent service will get you in and out quick if that is what you need

Robert Daggett

Staff is always very friendly. Much better than going to the post office and most of the same Services although they do not have some of the very special type of stamps. Also have FedEx shipping. I have also had them do large prints and copies they did a great job.

J. Kubera

Had a number of services done here, from Signs, to print, to trailer wrap. Graphic design as well, all for my business. service is exceptional and professional. will continue to use them...and recommend them highly.Danny was great to work with.

Jennifer Terry

My husband and I were very pleased with the customer service and general helpfulness of the owner and staff.

Emily Roberts

Convenient but never friendly.

Jeff Nye

Unexpected find.

AXEL ATZIRI

(Translated by Google) Very good staff in customer service(Original)Muy buen personal en atencin al cliente

Nicole Kenepp

Brittany McLaughlin

Tim Simmons

Thomas George Lareau

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Turbyfill Express Business & Shipping Center

301 NC-16, Denver NC, 28037

Turbyfill Express Business & Shipping Center Reviews

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