Name: Busse's Lock Service
Address: 2003 Wake Forest Rd, Raleigh, NC, 27608
Telephone: +1 919-828-9605
Rating: 4.8200

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50 Reviews

Busse's Lock Service

2003 Wake Forest Rd, Raleigh NC, 27608

busseslocks.com

Call now: +1 919-828-9605

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Busse's Lock Service Reviews

Vincent Beebe

I brought back keys that didn't fit my lock, and they were very friendly and accommodating to find the solution. I now have good skate keys to my Brinks lock. Thank you so much!

Victoria Aldrin

Amazing, quick, affordable and friendly service. I will definitely be using them again in the future!

efrain arredondo

Awesome place. These guys do a great job and for less than the dealer if you need a car key made

Rusty Varnadoe

Best price I found on duplicate transponder(chip) keys and great service!

Jeannie

Wow... what a great experience. Scheduled online through their site for 1st available, which was just a couple days, but followed up w/an comment of an urgent business need. They promptly returned the call, was able to move up the appointment to TODAY. Matt was the technician that arrived. Dressed professionally, polite and took care of our office need. Definitely deserving of 5 star rating and at a very reasonable price as well. Thank you, thank you, thank you!

Heather Jerman

I cannot say enough good things about Busse's! This is THE place to come to get copies of keys for mobility scooters, or to have a half-key removed from the scooter lock! They have done both for me and I so appreciate it! Well done, Busse's!

Robert Davidson Jones

Theyre the best in town. If youre from here - you already know that and you probably arent reading this!

Peter Manning

Fast, friendly and honest service! Best lock and key service I've ever received at the best price! Gabe (my technician) was fantastic to work with and did a great job! If you are looking for lock & key service do yourself a favor and just call Busse's!

Shawn Wiggins

Busse's always does a tremendous job for us. They are helpful, prompt, courteous, and extremely accommodating and do their very best to make sure that we are completely satisfied. Gabe has been out to our location several times and has always been very meticulous with all of his work and ensures that things are working exactly as they should before he leaves. He is very careful to clean up the work area after he is finished and checks in with us to make sure that he has accomplished what we needed. I highly recommend Busse's and Gabe and truly appreciate their great work and professionalism.

Ralph Recchie

It is almost impossible to find a lock shop. Almost every locksmith has gone to mobile service with a service fee. Although this company also does mobile service they have a highly skilled in house staff to meet your every need. Fast, friendly and knowledgeable staff. I could not recommend it higher than to say this is now my go to company for lock and security needs forever.

don bailey

Brought in a RFID auto key to get 2 copies made. They got it done in about 20 minutes. Works great. Highly recommended.

Emma Sorrell

I love Busse's SO MUCH. Their office is clearly used by actual humans doing actual work, and that definitely shows in their service. They were able to get me a copy of my car key for less than half of what other places quoted. Super quick service!

Elizabeth Caran

Kevin was wonderful to work with. He arrived promptly, got right to work, and knocked out everything super-efficiently. We had four locks to work on and he left them in much better condition than he found them... including making an improvement that saved us from rekeying the house, which is what we thought we needed to do. Thank you so much!

John Kotzker

The absolute best customer service. Long ago had them install a deadbolt and they helped me over the phone without hesitation...for free. Highly recommend this company.

Dave

Quick affordable key service. Good folks in spite of the wall full of disclaimers in their shop.

Katie Strickland

Busse's has the nicest employees, are very prompt with their services, and have prices that beat any locksmith in the area. I use them for business and personal purposes and do not plan on ever using anyone else. Highly recommend!

kenneth Piedrahita

Great customer service and very knowledgeable staff. They were able to cut a not very common Land Rover key for me using the bent and cracked existing key. Highly recommended!!

Ralph McCrery

6 of us all ordered different items , all were vert pleased with our service and food was top notch. Everyone enjoyed

Cynthia Rehm

I needed help and they were able to secure my home the same day. They were prompt and polite, and so fast!

Kathy Hancock

My office had an emergency situation in that we had to change ALL locks, and pad locks. EVERYTHING! Busse's came immediately and took care of us in a few hours. Thanks you much for your quick service. It means so much to us!

Lawrence Duke

Extraordinarily helpful!! I was given good advice; even advised to go with a solution that was less expensive than what I originally was going to purchase. And then they made a pretty keychain for my 2-year-old... Thats how you get a customer for life.

Gray

The best locksmith for price and quality. A rare find.

Joshua Hutchins

I cant say enough good things. I needed an access control system at my business. I called Marshalls who were completely disinterested in helping me. Apex lock and a key kept promising a quote but never received one. I was about to give up when someone recommended Busses. Called them and they immediately sent someone out, gave me a quote and installed within a week. Great experience.

K Leeburn

Awesome experience and customer service! Brought in a deadbolt I couldn't fit my key into anymore and Cameron, and Nikki, had it working again within 10 minutes! Best thing is they did not give me a 'buy a new lock', 'can't be fixed' or other sales pitch... they simply got me up and running again quickly - with a smile! Truly amazing. I **HIGHLY** recommend this company!!

Craig Sinclair

Speedy and friendly response.

Joel Keefer

The company I work for needed some more locks keyed to the locks we already have. Busse's not only had everything I was looking for, they also took the time to key each lock to my key. A short wait and some good conversation, they had me out the door in no time. Well worth the time.

Susie Rogers

Always do an excellent job. Matt is wonderful!

Ellen Kirkland

Our hometown locksmiths. Expert help, fast and courteous.

Sarah Overholser

Fixed our issue promptly and efficiently!

Allix Bjurstrom

Gabe did a great job helping Jeffers, Mann and Artman Pediatrics!

jose ramirez-p

these people will not hesitate to take your money! that female/male working there said was able to re set my key fob but would cost me another 50 dollars besides the $101 I had already paid; well, in less than 10mns they took another 58 dollars from me even though my key fob was not working still! that place is the one you only stop by once in your lifetime! NEVER AGAIN!!!

Scott briggs

Been doing business with them for years.Always service first with busses

nick joy

'Gabe was great, helps us out a lot around our Raleigh campus!

AC Johnson

Great service always. Direct and to the point and in and out.Highly recommended

Rebekah Carter

Had to urgently have the combination changed on a gun safe. These guys called me back within about 20 minutes of when I left a message with them (the other company I called never responded at all). They then had a locksmith at the house within about 45 minutes. Initially the locksmith wasn't sure how to change the code but he called his boss & sent him a picture of the safe & between the two of them they figured it out within about 10 minutes. Awesome service at a very reasonable price!

Mark Eatman

Great local place. Very knowledgeable.

Customche Che

Terrible costumer service

John Butler

Showed up on time and very professional response

Casey Molina-Covey

Fast friendly service. I have used them for over 15 years.

john teague

took them 30 seconds to find, fix and redo a combination lock that I had been trying to fix for hours cruising help sites on the internet! first class, fast and knowledgeable

Cole Towsley

Fast courteous service!

Micah Salberg

Honest, fair and friendly. We needed an extra key to unlock the car, they were out of the chip for us to start the car but we paid 4 bucks for a plain key cut and it works fine.

Matthew Nemergut

Originally, I went to another locksmith because they were closer. He charged me $5 a key and was only able to do half of them correctly. I went to Busse's and they were phenomenal!!! He cut one key and it wasn't working, so he took my original and decoded it back to a factory original key-- the copy is more smooth than my key that came with my car!! Next time I'll just save myself the time and money and go to Busse's first.

Mike Patton

Awesome company! They always go above and beyond!

Tracy Adams

I got 5 master keys made , they worked but were sticking in the locks , I returned to Busse's from across town , they touched up keys , after that they worked fine. Overall I am satisfied with the store.

George Gibson

great service by professional personnel

Josh Pring

Needed a spare key made for my motorcycle. These guys are awesome. In and out in under 5 minutes.

Skylark Torch

I'm very happy with Busse's because they were able to make a key for me that was not available at many other stores: Home Depot, Lowe's, Ace, Town & Country, and Key Harbor.

Alex Davies

I was in Raleigh and near their retail shop so I stopped by to have them check out an automotive lock that wasn't acting correctly. They checked it out and a good cleaning with a lubricant took care of the problem. Price was a little high but within reason since my key turned smoothly thereafter.

Michael McGarrah

He made copies of keys from my condo and apartment. After going to Lowes and Home Depot to get them made and they not work twice, we went here to get it done. Keys worked on the first try. Courteous and quick service. I recommend them highly.

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Busse's Lock Service

2003 Wake Forest Rd, Raleigh NC, 27608

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