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Pennsylvania
Erie
Mueller Locksmith
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53
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Mueller Locksmith
445 W 8th St, Erie PA, 16502
keymanerie.com
Call now: +1 814-452-3345
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Mueller Locksmith Reviews
Liz F
I had a couple skeleton keys that I needed to make copies of for my new old house. Not only were they able to create duplicates, they suggested I take one home first to make sure it worked before they proceeded making more. They indeed worked and it's kind of fun being able to use the old locks in addition to the newer ones! Good honest local people.
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Acadian Adventurer
The best thing you can say about a locksmith is that their keys work. I have taken some very difficult keys in to have copies made, and they have replicated them perfectly when others have failed. I would recommend them to anyone.
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brian ewing
I lost my safe key. I used to do business with Mueller in a former job so I knew they could be trusted so when I needed a new key for my safe I dropped it off with $5000.00 inside. A few days later I had a new key for my safe with the 5k still inside. Best locksmith you'll ever find
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Michael Boetger
Great service . Would highly recommend.
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Wes Ruddell
Best place in the area to get keys, especially uncommon key types that the box stores can't do.
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Nancy Lewis
My keys were made for an old file cabinet with efficiency and a friendly, helpful staff.
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Madison McFeely
Would absolutely recommend Muller Locksmith! Incredibly helpful and friendly. They were very accommodating and well priced. I cannot speak more highly of their service!
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Kathy Ishman
Very good lock smith. We had then install and change out locks on our last 3 homes. Very pleased with their quality and service.
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Pat Ptasick
I have used them for fifty years,. They come promptly, are courteous and well equipped to repair the locks. They do the job right, first time. I needed to make new locks. Honest too.
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Robert Flood
Great Service. Knowledgeable staff
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Barbara Israelson
This place is wonderful! The owner is very very helpful. They fixed the lock that my brother dismantled for a very reasonable price. Awesome business, will definitely come back, and strongly recommend.
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Brian Lani
Needed a key cut for a motorcycle, but Home Depot and Lowes couldnt do it because they dont have the key blanks or the code to cut it in their machines. I ordered a blank online for $1.99 and brought it into Harry Muellers shop where they cut it in less than 30 seconds for no charge! Great people, fast service, and 100% quality work! Its places like this that remind you that there are still good people/companies left in this world. 12/10 would go again, and recommend to everybody.
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Joe A
Great to deal with there fast friendly and very helpful
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Kathy Miles
Quick and efficient.
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Kathleen Wroblewski
Feel very secure and comfortable. Doors lock very tight and I feel safer, great company and recommend Muellers to anyone needing a locksmith.
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Ashley Lynn
I am not one to complain, but I feel it is necessary. I gave two stars only because, Paul, was timely when coming to our home. When he arrived he was very rude. He made it extremely clear that we were a huge inconvenience to him. There was not one point during his visit that I felt comfortable. I understand it is never fun to get called after 'work hours', but that is his job, do not take it out on a paying customer. The issue was also something that the previous locksmith that works here did incorrectly. If it was something that was our fault, I would take the blame and not even take the time to write this review. I will be going somewhere else if this happens again unfortunately. It is never fun for someone to question how you do things in your own home, that is none of their business. Come over, do the job, be respectful, and leave. Easy.
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Michael Lindenmuth
Adam help me out immensely, he's an awesome keyman, I've been going to Mueller's for over 30 some years, I would recommend them to everybody, I wouldn't go anywhere else thank you Mueller's
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Pennsylvania Patti
Too busy to come help me
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Rhonda Kane
Very satisfied . I would highly recommend . Chad was very knowledgeable and fixed the problem in a reasonable amount of time .
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Miranda Hammond
Great service! Didnt take him long to get here! And he was quick and really nice and reasonably priced! I would recommend!
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Holly Goodman
Friendly people. They sell used locks cheap
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Mike Clement
I go here when I have to. Not my first choice.
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patrick fitzgerald
As long as they been in business I could not believe that when I called to have a computer chip key made for my car they were not able to make one.
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DeWayne Stahlman
Recommend them for Keys anytime whatever else he has would be good also I just went for key and I live in Millcreek
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Stephen Kolenda
Fast, efficient, affordable. Thanks for the great service.
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Ann Flagella
Thank you Paul for helping me in an emergency situation. Your expedient professional and friendly service is greatly appreciated!!
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Christine Myers
THANK YOU to Harry E. Mueller! I locked my keys in my car with my poor dog inside! It is very cold out and someone was here within 10 minutes of me calling! The gentleman that helped me was so friendly and courteous! THANK YOU SO MUCH!
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eddy brown
Great place. Great knowledge , give them a try
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Deborah Steves
They do great work! Fixed my lockset which saved me from buying a new one.
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Marion Matthews
Yesterday I pulled into the parking lot, just in time to see the lights turn off. Rotten timing, but they opened back up just for me! I've used their services before. They repaired an old door lock and they are the only place in town that can make spare keys for that lock. I left with 6 front door keys and 3 back door keys. Each and every one of them fit! Another job well done.
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Mark Biletnikoff
Always a pleasure to work with a family owned business and get what you need the first time around! Wouldn't go to anyone else!
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Diane Shriver
People, stock, speed, efficiency, and friendliness.
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Mostafa Ths
Rude, disrespectful and not helpful. This definitely was the worst 3 minutes of conversation that I ever had with someone in Erie! The least thing that you expect is respect and politeness when you walk into a store and this guy has nothing to do with those elements.
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susan marsden
Enjoy knowing that 'Harry E. Mueller the Keyman' is still in business. When you kneed a locksmith they are the one to ask. Dependable every time.
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Samantha Kuziak
He's rude consistently harassing neighbors. Claiming he cares so much about the appearance of his business but rents out units with shatters windows and broken cement to hard working tenants then he make no attempt to fix the property. In the winter time the does not remove snow the ice will be 3 inches thick and a fall hazard to anyone including the mail man!! I've also been told the ice gets so bad from the broken cement that the renters of the store can't open the door! They've personally thanked ME for hacking away the ice 9 months pregnant, but yet the owner wants to call a 62 yr old woman whom is innocently minding her business picking up her grandchildren names swearing at her being agressive and inconsiderate in front of my young children. I would hate to be a customer of his even tho I live next door I call and pay extra to have someone else with morals n respect to do the job. He drives a black suv and will stop in the middle of the road (no regards to blocking traffic) to yell across at my gma.. What a winner!
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Sean Flook
What a great family of hard working people.
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Bryan Howard
Locked my keys in my truck at Aldi. At my location in 25 mins as told and 2 mins to unlock my vehicle. Reasonable pricing. Nice guy. Would recommend.
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Jeffrey Davis
Great locksmith
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Jason Spangenberg
Easy scheduling and very friendly and knowledgeable
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Chad Waldron
I was excited to have this company complete locksmith work for me, but unfortunately, I was sorely disappointed when I called the Mueller's. The receptionist is extremely rude and unhelpful. They could not get me in until three days out. As well, they were more concerned 'with you can do it yourself since you didn't buy locks from us,' rather than helping a potential customer. Don't call Mueller the Key Man--do it yourself or call another locksmith in Erie, which is what I did (Dr Auto Lock).
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James Casella
Good service they know locks
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Jeffrey Fromknecht
Very rude receptionist. They did call back and complete the job, so I added a star. Nonetheless, the receptionist was terrible.
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Lara Schaaf
The ladies that work there are stellar employees
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Al Edwards
Hometown touch
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Chinzo Ulzii
Fast and professional!
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Charles Strickland
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Keith Koester
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Cain Chiemara
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Jamie Hammond
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susan catledge
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Michelle
I am very disappointed. I called Mueller to discuss amendments I needed to three doors in my newly purchased home. Two of the doors were storm doors, which I am unfamiliar with (one needed a new latch and one needed a new lock) and one was for the interior door (needed new latch). I had to follow up regarding my estimate three times before I received an estimate in my in box. The receptionist- Jessica- often cut me off in the middle of my question to answer what she thought I was asking, or explain that she wouldn't know the answer to what I had yet to finish asking. She would also ask to place me on hold in the middle of my sentences. It was very rude. When I did receive my quote via email inbox I was unsure that it was complete so I called to follow up and experienced much of the same behavior from Jessica again. When I asked her to stop interrupting me, she interrupted me again to say that she was very busy and the only one manning the phones. When I explained that I undertstand that she is busy- but that it is very rude to cut off her customers, she interrupted me AGAIN. I pointed out that she interrupted me as I was telling her that it's rude to interrupt and had to ask her to have the locksmith call me directly in the future. It was extremely poor customer service and my doors are still unaddressed and my estimate is still unexplained.
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Michelle
I am very disappointed. I called Mueller to discuss amendments I needed to three doors in my newly purchased home. Two of the doors were storm doors, which I am unfamiliar with (one needed a new latch and one needed a new lock) and one was for the interior door (needed new latch). I had to follow up regarding my estimate three times before I received an estimate in my in box. The receptionist- Jessica- often cut me off in the middle of my question to answer what she thought I was asking, or explain that she wouldn't know the answer to what I had yet to finish asking. She would also ask to place me on hold in the middle of my sentences. It was very rude. When I did receive my quote via email inbox I was unsure that it was complete so I called to follow up and experienced much of the same behavior from Jessica again. When I asked her to stop interrupting me, she interrupted me again to say that she was very busy and the only one manning the phones. When I explained that I undertstand that she is busy- but that it is very rude to cut off her customers, she interrupted me AGAIN. I pointed out that she interrupted me as I was telling her that it's rude to interrupt and had to ask her to have the locksmith call me directly in the future. It was extremely poor customer service and my doors are still unaddressed and my estimate is still unexplained.
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Michelle
I am very disappointed. I called Mueller to discuss amendments I needed to three doors in my newly purchased home. Two of the doors were storm doors, which I am unfamiliar with (one needed a new latch and one needed a new lock) and one was for the interior door (needed new latch). I had to follow up regarding my estimate three times before I received an estimate in my in box. The receptionist- Jessica- often cut me off in the middle of my question to answer what she thought I was asking, or explain that she wouldn't know the answer to what I had yet to finish asking. She would also ask to place me on hold in the middle of my sentences. It was very rude. When I did receive my quote via email inbox I was unsure that it was complete so I called to follow up and experienced much of the same behavior from Jessica again. When I asked her to stop interrupting me, she interrupted me again to say that she was very busy and the only one manning the phones. When I explained that I undertstand that she is busy- but that it is very rude to cut off her customers, she interrupted me AGAIN. I pointed out that she interrupted me as I was telling her that it's rude to interrupt and had to ask her to have the locksmith call me directly in the future. It was extremely poor customer service and my doors are still unaddressed and my estimate is still unexplained.
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