Name: Ace Lock and Key, Inc.
Address: 927 Georgia St S, Amarillo, TX, 79106
Telephone: +1 806-374-1362
Rating: 4.5000

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50 Reviews

Ace Lock and Key, Inc.

927 Georgia St S, Amarillo TX, 79106

acelockandkeyinc.com

Call now: +1 806-374-1362

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Ace Lock and Key, Inc. Reviews

JaCee Copeland

Joseph did an excellent job rekeying my house. He was on time and finished the job quickly. He was courteous, professional, kind, and even had a nice sense of humor. I would recommend him and Ace Lock and Key anytime.

Darin Ham

Before you buy anything from them.......Give this a read......Now before I begin, I am only speaking on my personal experience with my vehicle. I have not experienced anything relating to their locks or duplicate home keys. A couple of months ago I purchased a used Dodge vehicle and was referred to these guys for a new key fob for a simple lock/unlock feature. I arrived and was greeted by a representative and given decent service. not really any complaints there. He did his job and made sure the key fob worked. I was in and out in about 20 minutes. I was charged $200 for his service and was on my way. Everything seemed to be working fine until one day the key fob started acting up. It was very sensitive and would unlock my car unintentionally. Obviously these things happen. Sometimesthings are faulty or they mess up. not really a problem as long as I can get it fixed right? So, I make my way to this business once again to have them look into the problem. I told the representative about my issue and he DID come outside and take a look and he even took the fob apart, but he only handed my key back to me and stated there was nothing they could do about it, besides of course, buy ANOTHER $200 fob and have it reprogrammed. He also stated it was a common problem with Dodge, which may be true, but clearly the remote was the problem, not the car. Well, obviously I wasn't keen on buying another fob especially if the first one doesn't work. I was hoping they would have some kind of customer satisfaction guarantee with their products, especially with expensive equipment, but clearly they do not. Upset, I took my vehicle to the Dodge dealership and asked for a quote on my car to have the fob replaced. I was quoted $150 or so for the key fob itself and to be cut, and another 60 bucks to have it programmed. So, in short only a few dollars more than what Ace Lock charges, but the difference was it was an actual OEM part, which means it was made at a Dodge factory specifically for their products. I immediately noticed some differences in the key cut and quality of the fob. I have attached some pictures of the new Dodge factory fob I purchased (left) and the Ace Lock fob (right). You'll notice the OEM fob has a serial number, the company Logo and dodge guarantees their products. It also has a different cut in the key. There are some noticeable grooves in the key itself as well. The Ace lock key does not have any of the dodge markings. This means it is an AFTERMARKET product. I did some light research and found these key fobs ACE lock uses can be purchased on the internet for roughly 18 dollars per key. (See attached photo). So, if the key costs 18 dollars, but I paid 200 for the service why couldn't I get another key? And how much did I pay for the key programming? Dodge gave me an itemized list for all the work that was done dollar for dollar based on my VIN number. I feel Ace lock and key has completely taken advantage of me and ripped me off. They seem to run a complete SCAM of a business and do not even attempt to try and fix any problems to the fullest of their ability. I will never return for any repeat business and I will not recommend them for any services in the future. Please do not waste your money. Go to the dealership and spend the SAME money and get the OEM part and save yourself the headache.

Misti Hiatt

Its a good place but line is way long and there slow about getting food to u but outher then that love the food

Seth Sebren

I've never been to Ace and had them say'sorry we can't copy that'. It's a tight fit when they are busy, but they are busy cause they're the best. No handicapped parking or entrance, but if you call them, they'll come out to the car and take care of you... Great place...

Nathan Roy

Fast and fair.

Chris G

These people are amazing! Did you know, it was almost every other car lockout service, they will charge you even if they can't get your car unlocked?? Not Ace Lock and Key. They sent this gentleman. To help me get into my vehicle, who Was able to open the door in about 20 seconds flat. And I was able to purchase a programmed remote. , all for less money than it was going to take one of the other companies to just come out and unlock the car. Absolutely 100% recommend these folks. If you are ever in the unfortunate situation of being locked out of your vehicle, or home, or anywhere else.

Danielle

Got two car keys for a total of $6.50 that another place wanted to charge a total of $80 for. I was in and out in under 10 minutes and keys worked great.

Kimmy K

Need a key cut correctly the first time? This is the place.

Laura Thorne

Cheap professional and did my keys right the first time.

Javier Arroyo

it was aight . pricey took a whike for driver to get to me

Marsha Bruce

The guy was very helpful. Not as expensive as other places. Very fast!

Cal Gaines

Locked myself out of my 04 Lightning @ Holiday Inn .. at my location in under 10 minutes, door unlocked in roughly 60 seconds ... and I am now on my way!

Brian Ward

Don't know really closed on the weekends no help to me locksmith in Borger much better

Jo Clancy

I have used Ace lock and key for about 15 years. They can make post office box keys, safety deposit box keys, make new keys out of worn keys when a machine cannot read them to cut them.They can program a key fob in just a few minutes.They come and unlock your locks I about 30 minutes.I love their customer service.

Sher M

This place has every key!!! Great prices and fast, friendly service.

Randy Carter

Fair prices, fast service, they can service new and antique.

Jackie Mowery

My go-to place for keys. Only ever found one they didn't carry (a round one for RV storage and good). Always quick, keys always work! What more could you ask?

Cedric Smith

Did not go, there.I was at,O'reilly's.

Erica Hankins

Great prices and fast. Keys always work.

CJ Bennett

Great experience here. Had my office locks re-keyed, and everything went as I was told it would. Got it 100% right.

Sir Charles Bigglesworth

They just fixed a deadbolt at work, Chase did a great job quickly and it operates as smooth as the day is long

Scott Rossman Williams Jr

Went to get a quick duplicate house key for a pet sitter. Took about 2 minutes from entry to exit.

Curtis Bates

I have been doing business with them for 30 years. I've never been disappointed with the quality of business I have received.

Renee Jones

Best place to have keys made

Joshua Miller

They know their stuff

Nicholas Driscoll

I neded keys made for my truck 10mins in an out there the best

JEAN Wyble

Came out within a half hour and took time to get me and my dog back in my car !

Gary Posey

For all your key and fob needs.

Ross Harmon

Always does a great job.

Traci Cordova

Fast.no bs

Jam M

I came here about four years ago to copy a Kawasaki motorcycle key that nobody else in town could do without special ordering it. They had one in stock and cut it perfectly for me. The price was reasonable if I remember correctly. My only complaint about this place is the lack of parking.

Terri Creamer

Quick,professional service!

Robert Demery

Both times I've had to use their service I've been satisfied. Some of the items are expensive but it isn't their fault the car manufacturers charge 200 to get a new fob.

Keith Landry

These guys always get it right the 1st time

Lawrence Castanuela

Great people always friendly I'm a mechanic and when I have a key problem I always use ace for at least 10 years now

Dawn Danner

Prince of Peace Lutheran Church always uses Ace Lock and Key to re-key door locks, make keys, repair locks etc. They are always kind, courteous and pleasant. They are very timely in getting the job done. Very VERY pleased with their service.

Debra Wright

They can do anything with keys and locks!!

Amy Keithly

I appreciate how honest and forthright these guys are.

Little Baby Sway

Great place love this place

Mariaelena Zepeda

I buy my keys here

James Pohnert

Guys know their business, very helpful and fair, highly recommended!!!

Jess Wood

Fair prices and friendly staff

Jenny Huval

Fast n efficient!!

James Sibley

Great prices and fast

Richard McCoy

Good job but a bit expensive.

Jamie Pichcuskie

Absolutely amazing service! They were able to cut a difficult key and replace the special key to my vehicle for way less than the dealership!

Shiloh Owens

Don't waste your time all they wanna do is sell you new stuff when your stuff already works. Also they ran a special for Google reviews so don't trust what you read..

Ben Rachel

Great service, very helpful

Cesar Gomez

Great service

Kris Saenz

Good service

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