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A-1 Locksmith - Fort Worth
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A-1 Locksmith - Fort Worth
5408 S Hulen St, Fort Worth TX, 76132
a-1locksmith.com
Call now: +1 817-701-4485
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A-1 Locksmith - Fort Worth Reviews
James Jenkins
Young woman with a Hispanic accent could not have sounded more incompetent on the phone. Called about a new ignition, and getting a quote, she said 'I cant do that, but ill have a tech call you'. Just list the techs number on Google then. I want to talk to someone who can help, not a middle man.
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Emily Mills
Made copies of my keys quickly that I wasnt able to copy elsewhere. However, their hours are incorrect on Google Maps. They are open M-F 8-5 and Sat 9-4, closed Sun
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Conor Rogers
Shane Carroll was our tech who came and rekeyed our house. Great service. Very efficient and professional.
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Marcus Morris
I called on a Saturday and Shane was at my house in about 45 minutes. We talked through options to solve my problem. Visiting with Shane felt like talking to a friend because of the way he present me his game plan. Very impressed with A1!
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julie baker
Absolutely the best locksmiths EVER!I walked in way to close to closing time and they hooked me up! Thank you guys! Excellent customer service and a great price!
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D H
If I could give them six stars I would!! I have a 2018 Ram with a chip key. No FOB, just chip key. I've spent days running by different places that claimed they made chip keys only to find that they had no idea how to make them for the Ram. The guys at A1 in Fort Worth were very friendly and knowledgeable and had my chip key made and working in about 15 minutes. And at about 1/4 the cost of what the Dodge dealer would have charged. I'll be using them for all my lock and key needs from here on out!
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George Brunacini
Shawn helped me with my truck today. Give this man a raise. Was at my truck in less than 10 minutes after calling the office. He unlocked my truck in less than a minute. Didn't have any cash to tip him, so if A-1 management sees this, give him a bonus because he was awesome.
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Kev
Excellent Service! I got two car keys cut, one was cut perfectly but the other was an aftermarket part so there was a small problem with how it turned out, but the guys here were willing and were able to fix it without problems. Would come again if I need to.
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Emilio Elizondo
Came fast and to unlock my car was 75 dollar flat fee. Nice guy too got into my car in a few minutes
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Justin C
I scheduled an appointment to have this company take care of a simple item. They did not show up and I called to see what the issue was and they could not find a record of the appointment. I asked if we could reschedule and they would only go if I paid on site or before they go out, but they would not provide an estimate for the work and wanted me to blindly authorize payment. The receptionist was quite rude and unwilling to simply write an estimate for the work so I could have documentation and see what I would be paying for and how much.
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Errika
This morning i locked my keys in my car (good thing that i was not supposed to be working yet), the person who helped me was Preston! He was amazing! He was really quick at getting my car unlocked, and he was very nice, We made conversation for a little bit. I really recommend A1 Locksmith. Thank you A1 Locksmith, and thank you again Preston for helping me getting my car unlocked :)
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Johnny Anderson
This site is very misleading and i am ver frustrated and angry right now. I talked to the man about get5ing my key to my truck programmed. The man told me he was open and this site states open tell 11 pm. I had my truck towed up to the shop and pulled in about 4:15 unhooked my truck so the person towing me could go on another job and then found out the place is closed been closed since 4. Now i am stuck in a parking lot with no way to go anywhere and really cant afford to have it towed back home. So what am i too do. Very disappointed. Why would you say open till 11 pm if your not going to be.
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Brandon Tarron
Fast friendly service. Explained what my options were and what the prices were for each one. Didn't try to talk me into buying the most expensive option.
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Travis S
I called them to rekey some locks and deadbolts. Their prices were one of the best and they were out within hours. They were done surprisingly quick and did excellent work! Much better for me than replacing all the locks. Thanks
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Carly Seaman
We brought in a lock for a vintage trailer we had no key for. The salesman took a look at it, quoted us a price, and said to come back in an hour and a half. We came back to find the lock with 2 perfectly working keys. The price was incredibly reasonable and they kept me from having to find and then buy a somewhat rare and very expensive lock to replace it.I would highly recommend their services.
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M King
Only place that had the exact key I was looking for. I went to Ace hardware, walmart and others and none could copy the mail key I needed. Polite, fair priced, who could ask for more?
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James Askey
Very satisfied. Helped with a key for an old cabinet, didn't carry the blank because it was so old, but did have a solution that worked. Also purchased a home safe from them in the past. Highly recommend.
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Nolan Void
Locked my keys in my car overnight (luckily, today was my day off.) Called A-1, to get my locked popped. Both people I spoke with on the phone were polite and knowledgable, was given a flat rate that was verified by both parties on the phone and the technician and the # never deviated. The technician was here in less than 15 minutes and had the car door open in roughly 30 seconds. IF I have to use this service again, I will not hesitate on giving them a call. Thank you for the professionalism and top notch customer service.
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MJ Styles Vlogs
I called A-1 because they were second on the Google list I pulled up. I recognized the name and felt comfortable calling them. My mother locked her keys in the house and we had no way to get in. The weather was rainy and pretty cool. The man who answered the phone took her name and address and said he would send someone right away. And he did. The gentleman who came out had the door opened in about 3 mins. When I asked him how much I owed him, he said he had to call and find out. So he called someone, but I didn't hear their conversation because I sat down in the car to get out of the rain. Then he comes to my car door and tells me that I owe him $92 and some change. I repeated back to him questionably, $92?!!! He said yes. Then he addled that, 'All lockouts are $85.00 plus tax. Didn't they tell you that on the phone?' I replied, 'No he didn't, because I would have told him never mind'. So here we are, locked out in the rain and cool air, and I had to pay close to $100 to get my mom in her house. It would have been cheaper to just kick the darn door in and then repair the doorway. I used to own a Locksmith shop on the south side of Ft. Worth. If I had had some tools, I could have picked the lock. But there is no way in Hell that I would have charged 2 senior citizens, one of which, has dementia, that much to do 3 minutes worth of work. They are royally screwing people around at those prices. When I called them back to speak to the manager, about 4:25 PM, I was told she was gone for the day. What if I hadn't been able to pay that much money? And why wasn't I told how much it would cost from the beginning? They don't ever have to worry about me using them again! Nor anybody that I know. I'm going to spread the word not to use them! And on top of all that, the locksmith who came out said he would send me a receipt via email. All I got was a 'Thank you for using A-1 Locksmith'.
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Jodi Buzek
Prompt and very professional. Will definitely call them again if Im in need. Fair pricing. Business re-key.
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Randy Marshall
Incredibly helpful staff. Monty and Brian were polite and courteous, saved me over 200 dollars by being able to make a custom key for and old lock. I reccomend them to anyone looking for locksmith services. Thanks A-1, keep up the great work.
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Zoe Reedy
This is by far the worst locksmith company I've ever had the displeasure of dealing with. I called them at 9:30 this morning to ask them to cut a new key for my car. I asked about what time the technician would get there and was told 30 minutes. I go to my car to wait, at 11, one hour late, I called to ask about an estimated time of arrival and was told that the technician wouldn't get there until 12:30. I didn't think too much into it. I'm a patient person. It is now 1 o'clock in the afternoon and I am still waiting for the technician to even show up. No one As been in contact with me about any delays. I will never use this company again and unless you have an entire day to throw away waiting I suggest you don't either.
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Jeremy Enlow
My ignition was sticking in my car. Toyota dealership wanted over $1,000 to fix it. The highest rated locksmith in Fort Worth, Extra Locksmith, wanted $400. They guy at A-1 on Hulen was able to fix it for $200. Cost is $50 if you bring in the ignition. They are also able to pull the ignition for $150 which was a big plus for me and fix it all in one day. On their website it doesn't state they can do this service.
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Julie Cary
Great service. Timely, efficient and reasonably priced. HIghly recommend.
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Michael Callan
These guys are always awesome in taking care of what I need. Would give 7 stars if it let me. I wont go anywhere else for any of my key/locksmith needs. KEEP UP THE GOOD WORK GENTLEMEN!!!!!
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Glenna Gammon
Great selection and delivery service was excellent!
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Dennis York
I've purchased three safes from A-1, all from the Fort Worth store on Hulen.The store manager, Brian, has helped me with all three purchases. He is very knowledgeable, helpful, courteous, professional and focused on customer satisfaction. I highly recommend A-1 Locksmith and this store in particular. You won't be disappointed.
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Kim Wyatt
Great to work with! David our service guy came out early, was very knowledgeable, had everything on hand to make repairs to our Law Firms doors. The company and David kept me informed as to when he would be there and he showed up promptly ready to meet our needs.I am going to make A-1 our go to Locksmith for all our 13 offices. Will also keep their number handy for my residential needs. He took the time to provide info regarding any future upgrades if we wanted, never felt pressured but I am now informed as to some options for our business needs. Great info!Thanks again David!
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Daniella Trevino
Best locksmith in town! Very humble and dedicated men!
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Steven Hicks
This was the best customer service experience I have had in many years. Not only did I save money but the guy who assisted me with my key cut and key fob replacement had me cracking up in laughter while aiming for perfection at the same time. The Gorilla Glue I used as a temporary fix for my key fob was not such a good idea. I'm coming to see you first before I get Gorilla glue happy again! Thanks Monte!
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Relax & Unwind
Our tech arrived timely was nice and knowledgeable. Thank you for the quick response and professional help!
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Biridiana Ruiz
Great service! Tech that arrived was polite and kind. Opened the car within a few seconds. He also arrived sooner than time expected.
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John T
Nice, staff seemed happy to answer my questions.
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Jan Peterson
Super nice staff and they helped unlock my lockbox for free!
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Shane Messing
Great job today. Very professional and was able to get a new RAM 2500 key made fast.
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Madelyn Rebholtz
Brian is the nicest man on this planet. We are two broke college students who went in to A1 having no idea what we should do to fix our car key, and he fixed it for almost nothing. A1 is the best!
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Justin Emerick
Good attentiveness; high level of knowledge... Good experience and employees were flexible with my lock predicament. For a locksmith, they may have had a larger selection of keys though, not much explanation was given on that. Good inventory otherwise and nice staff. I will be going back soon!
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Jireh Williams
Awesome job! Very friendly and helpful! Would definitely recommend!
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Jeffrey Carrigan
From the time I called, to the time I had a key in my hand to my car was just about an hours time. Price was better than 3 other locksmiths I called. I am verry pleased. Everyone I delt with was great!
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Lex A
Needed to get a key cut for my car, but didn't have the original. They were extremely helpful and courteous. Fast service
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Stephen Plumlee
I was in need of a safe and wasn't sure about what i needed or want. I stop by the new A-1 location at Hulen and I20 and was very impressed to actually see a store front business that sold safes 'LIBERTY SAFES AT THAT'. After having Brian explain to me about the importance of a gun safe with fire protection, I purchased my first safe. Three days later i had my Liberty safe delivered and bolted down to my foundation. Its nice to find a company that does everything under one roof. Thanks Brian and A-1!!!!
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Melanie Russell
I recently locked myself out of our house so I placed a call to A-1 Locksmith and within a minute, I was given a price ($85 plus tax) and estimated time of arrival (approximately 30 minutes). About 20 minutes later, I was given notice that it would take another 40 minutes for the technician to arrive, which was a very professional and courteous thing to do for anyone in my situation. Other places I called either didnt get back to me at all or were fully booked so I decided to wait. When the technician arrived, he was very polite and apologetic for the delay. He then proceeded to get the job done which took roughly 5 minutes. Overall, Im very satisfied with the price and quality of service.
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C Govett
Nick was polite, professional, courteous & hard-working. I was very pleased with his work and would definitely use A-1 again and recommend to others.
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brent day
Great guys. Always helpful when I'm in need.
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Mindy Cummings
While I appreciated the fast service, this company was unable to rekey my lock. I use the same types of locks on all my rentals and have had them rekeyed by other locksmiths at least 5 different times with no issues. I understand the reason they didnt, but its still a little frustrating. If you use smart keys, dont lose the key!
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Kinsey Pyeatt
Needed a copy of a key! Walked in and they helped me right away! Definitely will go to the them for all my key copy needs!
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Tara Eden
Our grandmother was found dead yesterday and once the house was released by the police, we were able to access it. I phoned earlier that day to inquire about service from A1 and was told that they did not have a service personnel in the area. I phoned another co Lang and they came out within 1 hour. Later that night I received a phone call from a service man inquiring about the locks needing to be changed. When I informed him of what the office had said, he told me that there was probably a mix up. (Especially since I did not leave my phone number earlier ) I then received a phone call from a young female who claimed I spoke with her earlier that day. She quickly became snooty and arrogant by saying, 'Yes- you did.' I told her 'No, not true.' To which she replied, 'SO TRUE.' I hung on her due to her rudeness and lack of professionalism. I am glad that we did not go with A1 due to the blatant disrespect their employees show customers. I will NOT ever call them or recommend them for business.
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Yurith Hernandez
They are a life saver they came and opened my car and the prize is unbeatable.really fast response too! The best.
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Mark Lamar
Fast.... Friendly.... and saved me $125.00 on a transponder key compared to what the dealer would have charged me....
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Kirs
I called and they were able to come in the hour, literally took no time at all for them to get me back into my car! Very impressed with the service.
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