Securitex (Moved to Lewisville) Reviews

Karen A

They have all kinds of keys here. I needed a spare car key. Having an extra key gives me peace of mind.

Collin Burnett

Ken and John know their stuff! Couldnt be happier with their service and professionalism. They were on time and helped educate me on all the options we had to upgrade the security of my home! Thank you guys.

Christy Harris

I have used Securitex for 20 years, they are always professional. I never have to worry if my keys will work. I use them for both commercial and residential as I am a real estate.

Francisco Osorio

Sam, always able to help you and he does a really hood job. I really recommend their services.

Dianne Arnold

Really great locksmiths. Know their stuff!

Peggy Langgle

I just bought a car. The dealer wanted $800 for 2 new key fobs. I bought key fobs through key express. Securitex programmed them right away. It took less than 20 minutes to get them both programmed! The cost - $75. I got two new key fobs for $200 - 1/4 the price the dealer wanted. Securitex was kind and professional. They were awesome to work with!

Morgan Bale

If the company is anything like their drivers - run! One of their drivers in a company van marked Unit 17 on 2/27/2020 purposely refused to merge, almost hit me (I had to swerve to avoid a collision), then flipped me off.

Kaitlyn Chappell

I accidentally locked my keys in my truck and Arnold (who was extremely helpful and kind) came to the rescue in less than 20 minutes! Very quick and great customer service!

Raccoon

Offers a wide range of services to secure buildings from intrusion, including high-tech locks and alarm systems. More than I've ever needed, actually, I'm really impressed by their cutting-edge technology: they can wire a door to lock and unlock from a computer, without any external wires, and it looks SLICK! Highly personable, personalized service too. They're very honest businesspeople here, and probably one of the more reliable places to get security setups installed in the DFW area.

Dustin Wilson

Use this locksmith at your own peril. John was hired to install a door latch for the business I manage. After only 6 months the latch began to malfunction trapping patrons inside. It took multiple attempts over a week to get in touch with someone. When I did finally have the chance to speak with him, he told me it would be 'a while' before someone could make it to our location to fix this problem. When I told him we don't have 'a while' and this is an urgent issue, he hung up on me. I didn't hear from him again until the next day. He called before business hours and did not leave a voicemail. When I finally reached him later that day he informed me that he would've sent someone that morning, but no one answered the phone. Shifting blame to the customer is not the best approach to customer service. He then informed me that the guarantee was only 90 days. Then he quoted a ridiculous price and I declined.I located another locksmith to come check my issue. When he took the latch apart he found the problems. Poor workmanship, not the latch. John of Securitex did NOT properly install the latch. It requires 2 screws to fasten secure to the door on the inside. One screw was ok, but the second screw was bent and could not be removed very easily, so instead of replacing the screw to assure a secure fit, he hid the problem. He also neglected to seal a bottom screw properly which is responsible for holding the internal mechanisms in place. The slight give from not being securely fastened, along with the constant use and no seal for the bottom screw allowed the screw to slowly back out of place until finally jamming the whole latch locked. Effectively locking patrons inside the building. I hope this review can save people the headache I've gone through dealing with this business. On a side note, however, the office staff seems very friendly.

Blitz Motor Scooters

Steadfast & Decent. I emailed for them to re-key a condo door. I described and also showed a photograph. A day or two later, I got a call and scheduled the meet. Sam came and did everything. I'm satisfied. Thanks y'all .

Richard S

I called to get a quote and the lady hung up on me. Twice!

mark conn

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Securitex (Moved to Lewisville)

316 S Mill St, Lewisville TX, 75057

Securitex (Moved to Lewisville) Reviews

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