Name: Batteries Plus Bulbs
Address: 1671 I-35, New Braunfels, TX, 78130
Telephone: +1 830-387-4875
Rating: 4.5600

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50 Reviews

Batteries Plus Bulbs

1671 I-35, New Braunfels TX, 78130

batteriesplus.com

Call now: +1 830-387-4875

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Batteries Plus Bulbs Reviews

Brandie Jewell

BEWARE of getting a new key for your car at this location. I paid several hundred dollars for a new key and fob at Bulbs and Batteries and the key they gave me was defective. Im not sure what is wrong with it but it doesnt work consistently which has left me stranded and unable to start my car.The last time my car wouldnt start, I was able to use a back up key to take my car to the dealership. They told me the programming on the key was done incorrectly and I had to spend $135 to fix it. When I went back to Bulbs and Batteries to talk about the problem and get a refund on the program fee, they were incredibly unhelpful. They said if I was able to use the key to drive off, then their work had to be right - despite my receipt from the Dealership saint the programming was incorrect. They refused to work with me in any way. And as a result of their poor performance I was stranded on two occasions and now out an additional $135 to fix their error. I DO NOT RECOMMEND GETTING CAR KEYS MADE AT THIS LOCATION.

TERRY HARRISON

Great service, exactly what we needed, in stock. Product worked perfectly.

Barry Mervine

Good selection of product and helpful service much easier to find your needed batteries as I did.Thanks

Amy Woodall

Kristine did an excellent job helping me out with my iPhone. She was positive and super helpful. She was able to get my phone going again and gave me some great tips! They don't charge anything to look at a phone.

Gayle Pfeiffer

I am handicapped and my power chair batteries wouldn't work. I ordered the batteries online and the wonderful female clerk brought them out to my car and helped me with my transaction. It was much appreciated.

Jose Garcia

Outstanding service, and prompt. Appreciated the fact I could set up an online appointment to replace a battery in my phone. Was almost an hour early to my appointment; but no problem. I was out of there in about 15 minutes. Technician was friendly, had already entered by coupon/discount....It was great!

Lenny Hardy

I bought a 12 volt battery for a Prius. When I got home, I realized the battery posts were much smaller than the terminals the car had to connect to the battery. I called the store and they rechecked to see that I was sold the correct battery. I realized a previous owner switched the terminals in the car so that they could buy a much less expensive battery, but not the correct type. I couldn't find the correct size terminals and Toyota dealer said they had to sell the terminal with an electronic module bolted to it, which was most likely a higher cost than a new battery. I decided to buy the wrong type battery that would fit and use the existing terminals. The Batteries Plus Bulbs store didn't have that battery, but still took the battery back that I bought. I bought a boat battery from the same store earlier in 2019. Seemed like good, honest people.

Troy B

This is my second battery with Batteries Plus Bulbs. Purchased battery two years ago when Ford dealer did a bad Customer service job. Lane and group at Batteries Plus took care of me then. Today the battery died. I called and they said I was under warranty and bring it in and get a new one no charge. They tested the battery and it was not holding a charge. They put in a new one. But the computer crashed and they couldnt do the warranty paperwork. They replaced the battery without the paperwork and sent me on my way. Only to do the paperwork when the computer would come back on. Now that is great customer service. I will go no where else for my car Batteries.

brian little

Great prices and customer service. They always have in stock what I need.

Chip Myre

Always a quick in-and-out, they have what I need and stock, and I by some off the wall batteries for my business.

Robyn Preslock

Lane, the man that works there, is very friendly, personable & knowledgeable. The price to replace my cell phone battery was very reasonable and it didn't take a long time for him to do the work. I would highly recommend Batteries Plus Bulbs!

David James

Replaced my watch battery with a lifetime replacement plan for less than $20. I will never have to buy a watch battery or pay a labor charge again. I just go in and they replace it for free. That's a deal that can't be beat. Great customer service. Professional work. I couldn't be happier!

Rosemary Galpin

This was our third visit to this store. Each experience had been excellent! Associates know their stock and are quick to get you exactly what you need. They even gave my father-in-law a generous veteran's discount on his mobility scooter batteries. Quality and service keeps us coming back!

Tiffany Facemire

They always have what I need and they're customer friendly.

steven schneider

Ordered battery online called store was brought out to vehicle and core taken and credited to my account. Very fast service.

Joe M. Martin

My local store always has what I need and the location is very convenient for me.

chuck farr

Lane in the New Braunfels store is a master of customer service. I had an urgent need and he helped me win. There is nothing more a customer could hope to receive. Because of Lane Batteries Plus earned an exclusive customer for our business, and me and my family personally.

Kim Brown

Ever since my first experience with buying a battery from your company I have been so pleased. I think this was the sixth battery we have purchased and every time the employees are so courteous.

KM Mont

Custer service was great. Offer option I havent been told about.

Richard Difazzio

great fast service, installed my new car battery immediately.

dillon dees

Great and wonderful service done work on my iPhone and was perfect. Also used them to fix my key fob for my truck and they did it with a great smile

Michael Burke

Buying my car battery on line saved me enough to make it worth it. The store seems well stocked, the mgr was helpful.

Daniel Easley

Hours at the store say close at 8 pull in at 7 doors locked no one there at store no sign with explanationUpdate: after showing with manager there were unexpected issues and explained what happened. Said there should have been a note left on the door and this had been addressed. Thank you.

Letitia Cooke

I took my iPhone in for a new battery and I was allowed to use a coupon from the store to save some money. It took three hours to change out the battery but this is not bad for a Saturday afternoon with three people in front of me. I went back home in the meantime since I live so close to the store.

Chuck Huckaby

Be open the hours your website says!

Eric Griffin

UPDATE: My problem was not the battery. Alternator had gone bad and was draining the battery. Batteries Plus was happy to exchange my battery but I simply misdiagnosed the problem.So far, not so good. Just installed new battery on my truck. It tried to crank but would not turn over. Checked the battery and it shows only 25% charged. I thought all new car batteries came (practically) fully charged?

Robert D

Good service, friendly staff, good products

Timothy OGan

Do NOT let these folks replace your Samsung mobile phone battery! They poked a hole in the battery which caused smoking and potential damage of circuits and motherboard. uBreakiFix is certified Samsung service center.

Alex Sanches

The people there were very knowledgeable and nice.

Jeff Bachus

Besides batteries and bulbs, they have pocket knives, keys and other assorted items that are cool.

Victor Cervantes

Lane was knowledgeable and seached various locations to try to find a 15 year old bulb replacement. He didn't have it but he steered me to the right place to get it on line within a week. I shall return.

Russell Elley

Good prices good people very helpful

Steve Bowlby

The young lady ( with the Mustang earings) was very pleasant. Unfortunately the battery I was looking for was not available. She suggested another location to try.

Tim Currie

They were very helpful and knowledgeable. They saved me time and money.

Laura Wingfield

I had my battery replaced in my iPhone 7, and also purchased a new case which came with a new screen protector and 2-year screen repair plan. For a total of $100, its like a brand new phone. I highly recommend this company and the process.

J Cabides

Bravo Zulu goes out to Rob and Jerry for their excellent customer service. What stood out to me is that as soon as I got there, he opened the door knowing I was struggling to carry my truck battery. I have back problems and that made it much easier for me. He got me into a battery that had a mail-in rebate and applied military discount as well. Jerry tested my alternator for free to ensure it was properly charging. Thus, putting my mind at peace to know that all I really needed was a new battery and nothing else. I will definitely return as a repeat customer.

Charles Jacobs

Needed a unique battery, and they had it.

Taylor R

Both Rob and the other gentleman who assisted in getting my iPhone 6s screen repaired were outstanding. I really appreciate the work that they did for me and helping me pick out a new phone case as well. They had my phone ready for me before I had to go back into work that same day. Amazing staff and experience. Will definitely be back if/when my 1 year old breaks my phone again lol!

Jeff and Teresa Pick

Went in to purchase a new battery for my car, the service was outstanding! Very helpful, knowledgeable, friendly and professional. We will certain go back again!

Gracie Pfeiffer

Rob and his team will help you find what you need and will work with you to make pricing work for your small business! Instead of ordering online or at box stores try this local place instead. I think youll be surprised at what all they can do for us. I needed a unique battery for my photo gear right before a job I was working and they had it!!! Thanks yall!

Linda Bligh

Got the battery replaced in my iPhone 6S...so easy! Service personnel were very helpful and nice.

Melissa F

HUGE shout out to Kristen K!! Thank you for all your help and awesome attitude!!

Sam Cunningham

I've gone there twice so far; once to replace the battery for my garage door opener and then later to replace a special bulb in an outdoor lamp. Both times I dealt with the sales manager, Harry Castro and both times he was very professional and knowledgeable. I really enjoy dealing with a true salesperson who is knowledgeable. I've decided that this is where I will buy any and all of my batteries and bulbs from now on. I didn't compare their prices to online or any other stores; but it's worth it to me to get the service that I receive there. Stop in sometime and see for yourself. You won't be disappointed.

J R Berry

This place is a well kept secret. It's not just batteries and bulbs, but all kinds of batteries and bulbs, fob repair and much more.Very knowledgeable and friendly staff...

David Shell

Excellent service, freindly staff. Batterys for everything from a watch, to a tractor trailer.

Cristian Reyes

Great costumer service!

Brittany Dickson

I hesitated to post this review as I hate speaking ill of local businesses, but I had a pretty bad experience here. I had my screen repaired on 12/29/2017 as I had shattered it pretty badly. I also had a screen protector put on. I only gave 2 stars as it was affordable, and the staff was friendly and repair quick. The girl fixing the phones was very sweet, but gave me back my phone with a large bubble on the edge of the screen protector. I asked her about it, and she advised that I go home and push the bubble out myself with a credit card??? I found that a bit strange as I paid the store to install it. I tried for a while I got home and couldn't get the bubble out. A week later, my phone dropped out of my lap while I was sitting on the ground going through a drawer- less than a foot drop. It cracked straight across, starting from the large bubble I could never seem to 'push out.' Over the next few weeks, the bottom half of my phone screen stopped working and it seemed the entire screen was coming out of the phone. I contacted Verizon to ask about replacement and it turns out the deductible on my insurance for phone repair had dropped to $30. Awesome, I went to UBREAKIFIX in San Antonio. The technician fixed my phone and when I came back in advised me that I was lucky he had extra iPhone screws laying around, as my screen had no screws on the bottom half at all and that's why it had cracked so easily and was coming out. The only other time my phone had been repaired was at Batteries Plus. All in all, it was certainly not worth the money saved getting my screen repaired here as I ended up paying for it for sure. And make sure if you do get a screen protector, they actually instal it correctly.

Kevin K

Great service on every visit. I would recommend the New Braunfels,TX store to everyone.

Alicia Mendiola

Awesome service and great sales woman! Helped me unload 6 old golf batteries and replaced with the new ones. Couldn't have done it without her!

Lynne Wilson

Great service

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