Name: Hi-Way Towing
Address: 4420 DC Dr, Tyler, TX, 75701
Telephone: +1 903-581-1821
Rating: 3.9091

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33 Reviews

Hi-Way Towing

4420 DC Dr, Tyler TX, 75701

hiwaytowing.com

Call now: +1 903-581-1821

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Hi-Way Towing Reviews

Mitchell Burton

I have known the owner for years. Always friendly and very helpful, especially when you need someone in a hurry. They are here for you 24 hrs. A day. Great job

Christoper Miller

I had a great experience with hi way towing Mr Leroy is very dedicated to getting his customers needs met no matter the situation

Jamie Payne

Locked my keys in the car (again) and Mr. Turner arrived quickly and got them out in less than 10 minutes--the fastest locksmith to break into my Subaru yet! Also very friendly. Thank you!

Reginald Jones

Good place to have your car pulled by

Ben

Says 24 hours but undoubtably thats only if its not after 2am or before 6am. Tried calling for over 2 hours and just get redirected to a different numbers mailbox. Useless.

Sweet Sqeet

Last Saturday my car desided to go up in flames. I was so stressed out but the tow truck driver was super sweet and very nice. On monday when I went to take care of my bill and everyone was super friendly and very nice. They truly seemed to care about my needs. If ever I need a tow again I know exactly who is getting called! Thank you everyone from Hi-Way Towing for the excellent friendly service and helping me threw a dark moment in time.

Lloyd T

Super friendly. Quick service. No extra charges. Definitely knew what he was doing. I was hung over a culvert.

Olanzo Jones

If your emergency is after 11:00 pm and you are delivering oxygen to the hospital. He may not get out of the bed.

Charles Boyte

Awesome company and we think Billy is the bomb!!!

Dasha Johnson

They came right when I needed them ..

J.G. Miller

Billy showed up within 5 minutes and got my truck unlocked promptly!

Tiana Owen

Best, cheapest, and friendliest wrecker service in town

Victoria Nelson

They drop my truck off at home and ruin the grass because he got stuck . So i guess the guy was mad and lock my only pair of keys in my truck while the truck was on. I went and told him before he left and he said, 'well i don't have my locksmith tools with me'. And he just left now this was my first time using a tow but even I know he was responsible for that. Never again will i use Hi-Way Towing

John Hardy

Great service and quick to respond. Called when my car would not start in 98 degree heat and they were there withing 20 minutes with a cold bottle of water! Highly recommend them.

Dakoda Woodell

Very friendly gentlemen, showed up sooner than expected, and got everything loaded and delivered quickly and professionally. Would recommend!!

Luke Aldredge

My truck keys were stolen at the gym (as well as my wallet), and I called another tow company for a tow back to my house; that tow company informed me they only had flat beds, and that could ruin my transmission. After waiting 45 minutes, and dealing with a rude driver, who never showed, I called Hi-Way Towing and they came with the right tow truck quickly. Not only that, I was parked in a very difficult spot to maneuver, and Mr. Turner was able to get my truck, take it to my house, and park it in my garage PERFECTLY. He was one of the nicest tow drivers I've ever met. He even helped me with getting someone to change my locks & saved me another tow trip to a Kilgore dealership the next day (and gave up $160 in the process). I would HIGHLY recommend his services, and cannot thank him enough for his kindness during such a stressful time!

Gaylon Tilleryi

Good People.

Kimberly Barnett

I called for an emergency tow. Driver was prompt and courteous. He put my car exactly where I asked him to put it. Very professional.

chinto's creations.

I'm outside of their office waiting for the police because HI-way towing picked up my truck by accident completely destroyed the front end of my truck and dropped it back off in the middle of the yard when they realized they had the wrong vehicle and now won't give me any information about the driver or the supervisor. So here I am waiting on the police because no one. Here wants to take responsibility. The overweight lady in the office was rude and literally said it wasn't their problem.

Mandy Hanson

I was broke down in a turn lane at the intersection of Front & Glenwood today due to a bad alternator. I called these guys and they sent someone out right away. The tow was done quickly & professionally! Great job!

Brad G

After having my car break down 45 minutes away from my home, I called to have my car towed from the dealership I had made it to with my vehicle to a place in Tyler. They assured me that it would be no problem and that it would be taken care of that afternoon. When I had not heard from the automotive shop the next day as to what was wrong with my vehicle I called to find out that it had not arrived! I called back to Hi-Way automotive and was told that it had been marked through and skipped and that they had an available vehicle to go right then to go do it. Obviously I was annoyed because the sooner my car can get fixed to be available to drive the better and yet even though they had made an error on their part they were not willing to lower the cost in any way. I went ahead and went with them anyhow due to them having a truck ready to go right then and there; yet when I call almost two hours later to see if it had arrived it still hadn't and that they were just now on their way to pick up the vehicle, so now I have been delayed once again. I will definitely not be using them again if the need ever comes up for a towing service.

Jane Smith

Gaylan is the most ignorant, rude, person I have ever heard in my life. He does not have a caring bone in his body when it comes to his job or the business he is representing. I feel the owner of this company needs to get rid of him before he ruins her business for her. What an miserable person you are Gaylan Turner, I cannot believe you are even in a customer service position to help stranded motorists because you are worthless. I think you should rethink your position. I wish I could give you a -10 on this review.

Tyler J

Even no it wasn't by choice we had to meet, glad we did. At least we got our truck out for under 500 dollars

Jamell Ford

John Austin

Kenneth Patton

Sarthak Karna

Laura Orr

Sabrina Mosley- Taylor

lashane williams

Justin Gravley

Mike Nelson

Gwendolyn Smith

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4420 DC Dr, Tyler TX, 75701

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