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Virginia
Charlottesville
Albemarle Lock & Safe
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50
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Albemarle Lock & Safe
513 Stewart St, Charlottesville VA, 22902
albemarlelock.com
Call now: +1 434-977-5397
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Albemarle Lock & Safe Reviews
Nick
Tim Holt is amazing! First he helped in the store pick out new hardware. He was very through and answered any questions we had and provided great advise. You can tell he really cares and wants to help you. He was also the one to come out to re-key our house. He was one time which can be a rare thing now-a-days. Lastly, he was extremely professional doing the installation. He made sure that everything he did was the perfection. He also answered any questions that I had because this was the first time I had locks switched out. The work he did was nothing short of fantastic. If I need future work, I will not hesitate to call back and have Tim come out because I know if he does the work, I will have nothing to worry about.
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Kelley Johnston
We purchased a new home and Jen came out to re-key and update our locks. She was FANTASTIC! She was knowledgable, thorough, professional, friendly, offered great suggestions, AND kept her work areas super clean. She was very patient with me when I wasn't sure what I wanted and didn't exactly understand all the options. Can't recommend highly enough.
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aj ajajajajajaj
I purchased a new key-fob for a 2018 Chevy Impala LT with push button start and remote start online for $40 and they cut the key-blade to match the car and used a computer to pair the key-fob with my car for $95. Together it cost me $135 total to get a new key-fob for my car, this was much cheaper than what the dealer wanted. The process took about an hour. This is longer than most cars would need but it's how this model of car is and i knew that before hand.
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Kenny Belew
We were having trouble with a lock on our camper. I towed the camper to Albemarle lock and safe, Steven fixed the lock and made new keys for me. Steven was very nice and professional. He took his time working on the lock and saved me alot of money in the long run. Appreciate Steven
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R S
Honest folks who will work with you to figure out the solution to your lock and key needs. Were able to cut and program a key for my SUV, no dealer markup necessary.
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Anne Ochs
This company provides superb service. It is hard to find a company that really cares about workmanship, but this has certainly been our experience with Albemarle Lock & Safe. We actually needed a quite complex locking system and Scott was able to show us a system that would provide what we needed. Tim is a top-notch locksmith and he not only was very precise with the mechanics of the installation, but also cared about the aesthetics of the overall installation and made sure that we were completely satisfied with every detail. We could not be more pleased! Re:discovery Software, Inc.
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Albert Graves II
Steven Christian and the whole crew where awesome Hyundai sent me the wrong key fobs but no problem Steven got me straight with the right fob and programmed it for me and now I couldn't be happier Thanks You again so much
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Laina Smith
It was so easy and didnt break the bank! I will definitely use them again!
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Wei Ma
Fantastic service! We had Scott today for our lock change and he was prompt, quick, and was able to change the locks and duplicate our keys without any problems. Outstanding service and convenience. Extremely friendly and helpful. Highly recommend!
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Koren Russell
Prompt service and very friendly professionals.
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Nikki Walenten
This was my first time here and the service was AMAZING!!!!!!!! I was helped right away and they were very friendly :) I would highly recommend them!!! :) :) :)
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Lisa P
Super friendly, such a better deal than going to any dealership (60% less!!), and great customer service. Way better than Browns Lock Smith. And did I mention friendly??
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Dawn Knox
Best customer service I've had in a long time! An elderly friend's remote lock fob was not communicating to the lock mechanism. They asked a couple of questions, ascertained the problem, and sent us a new fob. Fast, friendly, and caring. Recommend them over anyone else in the area.
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Maggie W.
Very kind and fast service! Allen came out early on a Friday morning to help when I was locked out. I hope I'm not locked out again, but if I am, I know just who to call!
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Shenia Wong
I didnt actually use this company yet. But long story short lost the keys to my car. Spoke with a very nice guy named Jerald. He told me what they could do to help with a couple of different options on new keys. Referred a couple of towing places (my car would need to be towed to their shop). Got back with me on the cost of everything within 15-20 minutes after speaking with him. Very attentive and professional, super friendly and answered all of my panicked questions lol! I am definitely going to use them next week to make another set of keys which actually is at a reasonable price. I did find my keys so didnt have to use their service today.
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Melissa Meece
Keys were cut quickly and accurately (which is more than I can say for the last place that cut keys for me). The best part? The store dog who just wants you to play with him the entire time you're there! I'll never go to another key/lock place if Albemarle Lock is open (unfortunately many of my lock issues happen on Sundays, why is that?).
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Donna Hoefner
Wow, excellent service! I've moved around a lot, and I never had service even close to this, ever. Very personable service, Tim cares about people. He didn't just come to change locks, but also gave me a security evaluation and advice, recommendations on security changes and maintenance. I wouldn't call anyone else.
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Howard Miller
These folks are professional, knowledgeable, and extremely helpful. A friend directed me to Albemarle Lock & Safe because they are the company that repairs and re-keys all locks at our school. They have willingly spent time without charge to help me through a problem with broken home lock. I cannot commend them highly enough for service and courtesy.
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pcsgo
Good people to work with and will definitely use them again. Tim Holt-Locksmith did an excellent job on our patio door and would highly recommend him. Thanks Tim!
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Ronda Duckworth
Albemarle Lock and Safe is a super group to work with! They are responsive and provide excellent service at a reasonable price. I highly recommend them!
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sheri Edgecomb
I have used these guys for my home and business for over 30 years. They are always timely and affordable. If there is a problem with a product they sold, the take care of it. Scott and Tim are very friendly and work hard to make sure you get what you need!
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John w
Ive used this company for multiple lock issues for more than a year now. I do building maintenance in Charlottesville and have had experience with multiple lock companies in the area. This is the only place I call now. The employees are friendly And make quality repairs. My most recent experience was was with a young man who had to come pick a lock in freezing temperatures. He was very professional, went above and beyond and didnt let the weather slow him down
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Joey Usher
We had Tim Holt from Albemarle Lock & Safe come out to our house today, and I will absolutely be using them again in the future! They offered to call me an hour in advance of the appointment, which he did, but they he offered to adjust his arrival to better meet my schedule. His work was incredibly quick (re-keying 5 locks), he offered options that best met our needs, and the price was definitely affordable compared to what I was quoted else where. A great choice!!
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jenn degrush
I had had the worst day, and these guys made it so much better! They were able to give me a new car key for a cheaper price than EVERYONE ELSE in town, and they were the only ones who werent going to make me wait a week and a half to do it. They were so sweet, and I was able to play with the dog while I waited. Speedy and super sweet! They definitely deserve your business!
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Steve Marvin
Tim did a great job. He was patient and thorough in explaining the work, and had it done the same afternoon. Will definitely be calling on him again the next time we need work done.
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Cheryl Gillispie
Really impressed with Albermarle lock and safe. Tim was prompt, efficient and exceptionally pleasant. Prices were very reasonable too. Highly recommended!
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Lewis Savarese
I had locks re-keyed and a deadbolt installed on a difficult french door. Albemarle Lock and Safe's technician Tim Holt did an amazing job. He was very professional and efficient. I would highly recommend using Albemarle Lock and Safe if you're moving into a new home or apartment.
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Mason Allen
Tim did a great job! He was professional and friendly. He fixed the problem quickly with no mess. I would definitely call again.
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V K
Our office had a terrible experience with another local locksmith. Scott and his team at Albemarle Lock & Safe were professional, efficient and incredibly helpful. I HIGHLY recommend them to anyone in Cville and the surrounding areas. Thank you so much!!
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Briana Kincaid
The people were super nice and helpful! They also have a dog that is so sweet and the perfect fetch partner while youre waiting!
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Larry Moody
Office staff and technicians are very courteous, knowledgeable, and professional. Field technicians take time to explain work being done, offer advice specific to task, and willing to answer questions. Would recommend these professionals.
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J. Sonne
Took our door lock to Browns Lock and Safe in Charlottesville and it took them a week and half to tell us it was not repairable. Took it to Albemarle Lock & Safe and they fixed it in less than an hour! Well done! Great service, super nice folks. Thanks!
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Ethan Heil
Tim was great!
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Mj G
Tim Holt was great. Was here on time, and did a great job. thank you
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Dominion Villa
A lovely ending to a stressful day, lost my one and only key to my car at the worst possible time and thank goodness one call later it was fixed. Such a great staff, helpful, friendly, knowledgeable, fast, efficient.Excellent service. And added bonus, the sweetest dog ever to pet while they made my keys.
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Colleen Elliot
Very quick service and I am so happy with the quality! Everyone there was so friendly and helpful and they even let me bring my pup in while I waited! Thank you Ablemarle Lock and Safe!
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Charlottesville Radiology
Albemarle Lock and Safe has provided professional stellar service to our business for several years. They are prompt in responding and reasonably priced. Their team are knowledgeable, friendly and reliable. We would absolutely recommend them.
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BONNIE RUDDOCK
Tim came to our office to open a couple of file cabinets that we had lost the keys to. He was in and out in no time (which was a bit embarrassing as I had made several attempts at opening them myself with no success). He was very professional and I definitely recommend him.
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Giuseppe Orsolini
I lost my keys somewhere in my house, after looking for them everywhere in the house for a week, I figured I must have thrown them away. I called 3 mobile locksmiths and left messages, no call back, not even on Monday, when I figured I would be contacted. I asked Renny at the Palmyra Ace Hardware if they could do my car key, and he said to call Albemarle Lock and Safe, I did, they answered, and said if you bring the other key and your car to them, it will save the trip charge. The dealer wanted $200+ to replace the key and program it, Albemarle Lock and Safe charged $110. Because these mobile locksmiths don't return calls, if I need a locksmith, I'll use Albemarle Lock and Safe.
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Lindsey
Tim was able to take care of everything we needed very quickly- re-keying locks, repairing push-bar doors, and switching out handles. Very professional!
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James Barton
Tim Holt provided excellent service and advice when handling a complex job for me. He communicated effectively with me and never promised anything that he couldn't deliver.
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Nikki Yarbrough
Quick and friendly service. Will definitely go back!
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Emily Miller
The company I work for had them come out to re-key two doors. They set up an appointment within two days and were competitively priced. Scott was great and everything went quickly and smoothly.
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John Olsson
Tim Holt from Albermarle Lock and Safe helped us rekey the doors to our new house and carriage house. He knew exactly what we needed done and actually presented us with an option that we were thrilled with. Tim was very knowledgeable, pleasant, and did a superb job. We would recommend Tim and Albermarle Lock and Safe to anyone.
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Opal Morris
What a fabulous group of people! Out of desperation, I made a call to them re: needing old keys for my autistic grandson. They treated me with the greatest respect, and listened to my story about my boy. They also gave me enough keys to make four large key rings. May sound like a small thing to most, but to us, this act of kindness is worth more than words can ever describe. THANK YOU! They also do a great job unlocking your vehicles
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Jennifer Breeden
I work for a local property management company in Charlottesville, VA. We switched to Albemarle Lock and Safe after working with another local company for many years prior. Albemarle Lock and Safe made the transition as smooth as possible. They have been professional, quick to respond, and extremely helpful with everything from student, commercial, to new development projects. I highly recommend.
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Paul Johnston
Would highly recommend for prompt, professional service. They were able to find and replace a rare German lock in a matter of a few weeks. Tim was great!
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Pat Crowson
I have used Albemarle lock & Safe in a business capacity for over a year now. They respond quickly and the work they do is excellent. Based on their performance and knowledge I will continue to use them and recommend them to anyone else.
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Evan Knox
Albemarle Lock & Safe is quick and prcises. I have worked with Tim multiple times, and he is efficient, professional, and very educational. As a local business owner, cant recommend any higher.
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George Davis
Outstanding repair service by Tim. Couldnt ask for better.
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