Name: Accurate Lock & Security Inc
Address: 200 Prospect St, Bellingham, WA, 98225
Telephone: +1 360-733-2020
Rating: 4.2222

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45 Reviews

Accurate Lock & Security Inc

200 Prospect St, Bellingham WA, 98225

accuratelock.net

Call now: +1 360-733-2020

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Accurate Lock & Security Inc Reviews

Todd Reynolds

Horrible customer service. I called to ask for assistance with my wifes vehicle as it was parked 3 minutes from their shop. The key would not go into the ignition. When I called in, I was informed by Justin, it could be the key or the ignition and informed me to drop the key off. He indicated he could possibly determine from the key if that was the problem, if not he would send someone later today to look at the ignition. I had my wife attempt to drop the key off but Justin would not take the key and said she would have to go somewhere else. He informed her it would be too much work to research and determine what the problem was. I thought that was what locksmiths do when a key doesnt work. Arent they supposed to be the experts, who charge you to determine what the problem is and then fix it? I recommend Arrow Lock they are so much more customer friendly. Not to mention they do not consider it too much work and research to solve you lock/key problems.

public review

Unbelievably bad customer service. Avoid this business at all costs! Use Arrow Lock instead. Arrow is kind, courteous and professional. The person at 'accurate' answering the phone had an incredibly rude and unprofessional demeanor and was very defensive and argumentative. I own a small business and called to inquire if he could help us access an accidentally locked door in our offices and he absolutely refused to tell me how much it would cost to have them come out. 'Well, we can't do it right now, why do you need to know?' WHAT? I simply needed to compare prices so if we needed their help the next day, or later in the week if we could not fix it ourselves, we would have the information. Wow. Glad we never had to use this service! I will be so amused if they respond defensively to this review, as they have to all the other negative reviews. If, so, case in point! :) Notice they do not take responsibility in their responses but blame the customer. Do you really want to give that kind of business your money?

Jaykitsune

Broke my car key in the door. My key was bent and snapped in half, a really tough scenario for a locksmith. Accurate locks incredibly nice staff took on the challenge and got me a key that works. I highly recommend coming here for help

Chris Huchel

I was in a pinch and needed six locks re-keyed stat. They had them all done in an hour and for a decent price!

Katrina Schumacker

Tried for 30 minutes to get me a key that would work for my cat. Didn't work but i appreciated the effort.

Clinton MacLeod

Great business to be a criminal in. To bad they are all legal. But not for you. Great deals years of experience

Jason

Horrible customer service. I called Arrow Lock Services and was helped immediately. Ironic that the last person that gave a 1-star review said the same thing.

Hugh Newmark

I trust these guys with my home and business. Can't imagine going anywhere else ever again.

Dana Thomas

Justin was very pleasant, knowledgeable, and did good work for us. Thank you!

Terry Shockey

Fast service and frendly

Per Sveen

Very fast and cheap key copying, so easy!

Derek_Noel Sorensen

They are the best

Zeck Koa

Super fast and professional service. Prices were extremely fair. I'd highly recommend their locksmith services.

Daniel Cronk

Very friendly staff. Justin was great to work with. Will use this company for all my lock and key needs.

Malati Marvin

Whoever I spoke to was courteous and quick! He unlocked my door within 20 minutes of calling him and was super helpful. I would recommend to anyone locked out.

Eric Chan

This place can copy motorcycle keys too. Brought my key in and was fairly bent. It looks like they make the keys by eye and was in and was out in ~10 minutes. Had to go back and forth in that 10 minutes because my key was in bad shape but were able to get a set working. And they keys were <$5 each.

Chris Palka

Called for a question/quote and the guy i talked to was just rude. Talked to me like I didn't know anything. And said he won't do the job i asked . Called another lock Smith in bham and they gave me a honest quote and had great customer support and had no problem with the job. Deffinatley not going to ever call accurate lock for anything again!

Jack Hovenier

Accurate lock is far and away the most competent and professional locksmith in Bellingham. There keys always work, their staff is knowledgable and they charge fair prices for superior craftsmanship. If they can't do it, no one can. Highly recommended.

ludik r

Bought a used VW car with one key. I needed a spare key just in case. The dealer asked approximately $300 (including taxes). Called around local locksmith businesses, no one would take my own uncut remote-controlled key and make me a copy. This was the only place where they didn't require to buy a key from them ONLY (which would take few weeks to order); they just took the remote-key I bought online for $19.90 for my car and in 20 minutes made me a copy for $59.79. I saved about $220! Thank you.

jaspal sandhu

My aunt had a horrible experience with this keysmith. My cousin had requested for a remote controlled key with computer programming for his Toyota Camry or Corolla, but when my aunt went to pickup the key it was only a direct access key. Not knowing what kind of key my cousin had requested my aunt paid for it and took it home. When she tried to return it because it was a wrong order, the rep and the owner tried to put the blame on them (my cousin and my aunt) suggesting that they asked for the direct access key instead, and hence declined the return. The rep and the owner didn't have the courtesy to accept that they made a mistake on their end and instead tried to dump the blame on my family, my family had to pay another vendor to fix this screw up which has costed them more than the original order should've been!

Rick Weishaupt

Fast service reasonable rated, only issue is parking, there is a food truck parked in their small parking lot.

zoesterjoy

Amazing service. Super helpful. Thanks Mitch!

Laura Biggerstaff

Terrible experience; poorly run, rude staff, demeaning, the list could go on. Absoulty disgraceful

Keith Syphers

Excellent service

Ye Old Barber

Good

Troy Greig

Great service.

Tom Clewes

GhostGuy Sauce

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