Name: Metro Locksmiths, Inc.
Address: 2045 Divisadero St, San Francisco, CA, 94115
Telephone: +1 415-673-5050
Rating: 4.1304

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23 Reviews

Metro Locksmiths, Inc.

2045 Divisadero St, San Francisco CA, 94115

metrolocksmiths.com

Call now: +1 415-673-5050

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Metro Locksmiths, Inc. Reviews

Luis Ps Landos Vita

For over 7 years I have used Metro lock during companies I have worked for and have met all services very well including questions. This is the Best place to have your locks for residential, commercial and apartments I highly recommend it. Thank you for the services Metro Lock

Hannah Ariel Ross

On time. Very detail oriented. Made the exact changes I needed and were very friendly. Would recommend and use again.

john smith

Very good, highly recommend, it got every locks and keys. But if you have a key or lock with a sign as do not copy from your old place, someone or need a spares, then no help with any identity of your own, such as your own dmv card, passport, governmental id, etc by togetherness. Unless, some legal proof for that key or lock. It's a very good place, doing as saying ' by the book '.

Josh Roofener

I was very disappointed in the lack of professionalism from the owner, Jim, when I communicated the details of a project he was supposed to do for me. Our project was small in size compared to probably most of the work they perform and Jim made that very clear when he told me to find somebody else that he didn't have time for people like me.

Kousha Talebian

Amazing service. I called them and Alex arrived within 15min.

Ghidossi Paul

Incredible! Really, incredible. In the first week of September I contacted them by phone and then we continued by email, my goal was to get installed a new intercom system on my gate. Kyeniya mostly emailed with me, (never quick to answer but usually kept up the correspondence). I would have preferred to have just talked directly but they always wanted to refer me to someone within their company that specialized an intercom systems. Finally two weeks later they organized that the owner of the company would visit my house to give me an estimate. On the day of the visit he called me to tell me it wouldn't be needed and he would just give me an estimate after looking at my emails. (Finally i thought, just TELL ME HOW MUCH!) I had sent them pictures of the old intercom and they knew every single detail. He had promised to get back to me by Friday or Monday, but nope.....eventually another week went by, and I heard nothing from them at all. I sent one final email, telling them to pretty much forget it that it would have been easier had they told me they weren't interested..... it is now October and they finally answered and told me 'you are welcome to seek another vendor for the job, etc'...what a waste of my time!

de Anguelo

This company goes far beyond duplicating keys. We can always count on Metro Locksmiths to handle any job we need done.

Anastacio White

Great service

CHIEFCMPR

Very friendly,you get acknowledged as soon as you walk in the door and if you find that if your key doesn't work you can get a refund with no problem.The people are a lot better than those I deal with in places like LOWE'S, HOME DEPOT,etc.

Lucinda Ray

Great staff. Super personable and nice. Quick in response to changing the locks at my work and making keys for all the staff.

Andrius Urbaitis

Very professional and friendly. I was in and out in 15mins. If they can't help you, they'll let you know who can. Great people.

Donna Creasman

I would give Metro Lock a full 5 stars except for the manager, Rick. He was very rude and dismissive. However, Matt was very helpful and respectful. Rick needs to take a class in customer service.

sean flores

I'm not quite sure what parking has to do with changing locks as the other reviewer stated. However, I do know that Metro rekeyed my home quickly and did it right, even keying an extra deadbolt that I had yet to install for no extra fee. Days later I bought a second deadbolt and was able to go into the shop and have it changed within minutes.So they may park like crap (like 99% of other SF drivers), but it's not reflected in their service whatsoever.

Lin Bentley

I do not know about their work, but they are incredibly inconsiderate about parking!!! But I would not trust them to change my locks because:Just now one of their workers parked his truck in front of 2852 California St. taking up TWO parking spaces, not leaving enough space for another regular sized car to park in the space behind him. He had space in front of him to pull forward. Dark grey truck with Metro Locksmith logo.How would you ever trust someone to change your locks who, in a city like San Francisco with all its parking woes, cannot be considerate about parking and leaving his truck for the night? I've seen this company's vans in the same type of taking up two spaces situation, also.MOVE YOUR TRUCK TO FIT INTO ONE SPACE!!! Be parking considerate for a change.

Albert Leung

Professional and great customer service! Highly recommended!

Market Street Apartments

I find their attitude towards their customers to be reprehensible. They gave me a very sloppy delivery estimate on a a job because of how much they had to outsource, but when I called much later to find out what the timeline was, I was basically told that if the building had survived this long without it, it won't matter if it waits another week. If your ONLY business is helping people with security concerns, I fail to see why you would then give them grief for wanting it done as soon as possible, especially when your original estimate was a week earlier. EVERY delay was someone else's fault. I do not believe their reasons for the delays, I don't think their schedules are that inflexible, and I don't ever want to do business with them again.

Travis Wellman

Helped me find and order a high quality padlock. Glad I stopped in.

Marcel Junglist

Alec Regulinski

Ming Lei

Kitty Cat

Jason Kennedy

Ammala Elizabeth T.

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2045 Divisadero St, San Francisco CA, 94115

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