Name: Jimmie's Lock Shop
Address: 2238 W Glen Ave, Peoria, IL, 61614
Telephone: +1 309-682-0012
Rating: 3.6200

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50 Reviews

Jimmie's Lock Shop

2238 W Glen Ave, Peoria IL, 61614

jimmieslockshop.com

Call now: +1 309-682-0012

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Jimmie's Lock Shop Reviews

Dan Thompson

After locking the keys in my car I called and they were there in 30 minutes. The technician promptly unlocked my car which I was grateful for. He then told me it would be $75 - cash only but, I hadnt been told it was cash only when I called. When I asked why I wasnt told that he said, get this, You should have asked. Seriously? Thanks for opening my car but hold the attitude please.

Linn Elliott

Great business, very timely and professional. Excellent

Sheri Bluhm

Robert went and unlocked my vehicle for my daughter after the linkage inside the door broke. He was right on time and friendly and helpful. Thank you so much for helping us out. Highly recommend them.

Dennis Belcher

I was having trouble getting extra keys for old locks. I went to Jimmie's and he had them. The service was friendly, quick, efficient and I had my keys. The price was reasonable. I recommend Jimmie's.

Robert Walker II

Gave a time on MLK called and came early. No holiday charges. Great service

Bradley Hays

They showed up on time and got me back into my vehicle. He went out of his way to go back to the shop and bring a receipt to me so i can turn it into my insurance company. Small town service in the big city! I would recommend them to anyone!

Natalie G.

Tried to get service, told them it was an apartment. They asked if I had use of my car and started suggesting I run errands. After explaining I have no keys, I just had surgery and can't drive, Jimmy kept going on and on about me running errands. After telling him for a 3rd time I have no keys, my surgical incisions are bleeding, I can't drive and I just want to schedule an appointment. Jimmy said call someone else. Great business owner. No wonder he's a 3.3 rated.

Steven Rhoades

Outstanding service with great customer interaction. Highly recommend.

Joe Burch

The owner (Jimmie) told us to meet him at the shop at 4:30. We waited 45 minutes and he never showed up so we left. Also was very unenthusiastic over the phone.

brenda gray

Gave me a price on the phone but charged me 40$ more. Went in Friday. Said call us Monday or Tuesday. We contacted them Thursday. So not very reliable in my opinion. Charged me as much as the dealer to get a new key fob.

Joshua Dietzman

I stopped in to see if they had a blank for an antique padlock. The guy there (Jimmie, I guess) was arrogant and rude to the point that I felt insulted. I know that as a hobbyist looking for a key blank I don't represent a lot of business, but I didn't expect the treatment I got. It was very clear that he wanted me to leave. Well, I left and I'll never go back.

Herbert Kasube

These guys worked on a new lock for my back door. They were on time, efficient and gave me a good price. I recommend them.

Scott Smith

Went to get a simple key made the owner was extremely rude. Would have given 0 stars if it was an option. I'll NEVER go back.

Chad Rickey

DONT USE this shop for any reason! If there was less than one star as a choice, I would give that. Rude. Vans not marked. Driver has no ID. No mention that driver wont take credit card, so expected that the driver would follow my wife to an ATM. Would not take credit cards over the phone either. Slow service response time. Rude upon arrival. Will recommend ANY lock shop but this one. Jimmy was a jerk when I tried to complain to him. There are other choices in town; use them.

Greg Scott

I cant believe the 2 minute conversation I just had with this company. I am a locksmith in Iowa and my nephew who lives in Washington, Illinois just got a 1999 Saturn and his key is worn to the point it wont then the ignition every time. Trying to call around to find a good locksmith and this Jimmies Lock Shop wouldnt let me say anything and ended up hanging up on me.I would highly recommend this individual learning better communication and customer service skills to perhaps make his business better.Do not give people like this your business. There are Locksmiths out there that actually want to keep your business for future situations.

Richard Hughes

Best service and prices in Peoria

Mason Storm

Well priced and good response time.

MS NITA

All about business got me in and out.

William Noel

They didnt finish my doors they left my door panels off,and charged me a arm and leg

Brian Wood

Fast service, however a little expensive for what they actually did.Not to say that they didn't do a good job.

Rik Light

Known Him for years. First guy I would call for anything lock related.

David Stone

They really know about locks and keys. And their prices are very fair.

Haleigh Vicary

Showed up in 30 min and got my car unlocked super fast! also very friendly :)

Verlyn Oedewaldt

Solved all my problems with car fob

Jeanine Wester

Really nice guy! I stopped in for a few replacement keys and he got it done in under five minutes while I waited. I will definitely be back when I need more keys made.

Jon RatcliffeJonvb1946

Promp, good service! Robert was professional, knowledgeable and friendly!!! Took good care of us on a cold day!

Dorothy J. Trier

Reckon it depends on who answers the call. Robert said he'd be where l was in half an hour; guessed my bill would be about $300. Turned out he was about 2 hrs getting to my car. He explained that 2002 model of the Caravan Sport was divided into 2 different ignition models; One had a transponder key; the other did not. He had had to get info from my VIN. Altho he lives in Pekin (where l live n where the van was) he had 2 go 2 the shop in north side of Peoria to make sure. Turned out it had no transponder, so cost $235 (for 2 keys!) He said some locksmiths would charge 4 a transponder key when the rubber piece had NO transponder. Never called any other smith. Called Jimmie's twice before, n the last time was about 20 yrs ago. lf the smith is rude (Robert was not), reckon l'll deal with it till l croak.

J Davis

Great service!!!! Wouldnt call anyone else!!!

John Knapp

Prompt and professional service at our business. The technician was friendly and courteous.

Karen Lanning

Jimmie is a p.o.s who cares more about money then he does his employees or his customers. So if you like being disrespected and ripped off then come here ... Or river city lock (he owns them both)

Socorro Johnson

I have never encountered an owner of a business have so much attitude, mock a customer, assume that I wasn't in rush (mind you after I call and ask where the technician was), charged a different amount from what I was told, and making excuse after excuse instead of taking ownership of the problem. Not one apology was given. And then had the nerve to hang up on me and forward my calls. Jimmy's Lock Shop has the worst customer service ever. I will never be using your services again!!!

Drake Felts

Poorly ran shop with an even more disrespectful customer service. Had this company replace a key at my rental property and when the technician was at the property he told my tenant 'Your landlord must not be to smart if he's having me fix a something you didn't care about' When I called the company to complain I was met with and UNBELIEVABLY disrespectful person. I was given hostile tone and a complete unwillingness to accept my complaint. I was so upset with the conversation I had to hang up before anything was fixed. Later that night I was met with and EVEN MORE disrespectful text messages stating 'This is a joke' and 'Your complaint is not real'. When I stated I will be making a complaint with the BBB he stated 'Do what you want, we have been here for a long time. It won't mean anything' And if that wasent bad enough he made crazy inappropriate comments about my business. I can't fathom treating anyone the way I was treated. Never go here.

Jessica Albert

Got locked out of my running car at Starbucks tonight (thanks to my pup)! Very quick to get to me, very friendly, and got my door open within minutes! I would recommend this place!!!!

Demarcus Brown

Rude service over the phone at that claimsTo be the owner dont spend your money with people that dont make you feel comfortable

Nicole Burrell

My key fob malfunctioned and locked my car while it was running. The tech was prompt and very professional. Thank you!

Donnell Robinson

Horrible prices

Ian Berg

Knowledgeable and professional

Tina Young

Great

Keith WithLTZ28

Absolutely terrible service. Guy will try to get your money and just push you off to help other people. I guarantee you won't return!!!!

Eric Funk

Over charged

Stephen Winters

Jonathen Youmans

Alan Gordon

Paul Graf

Clarence Carr

TIFFANY BRITTEN

Joshua Symmonds

Paul Hyatt

rodney hoffman

Rodney Daniels

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