Name: Kabelin Ace Hardware
Address: 432 St John Rd, Michigan City, IN, 46360
Telephone: +1 219-872-5431
Rating: 4.3800

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50 Reviews

Kabelin Ace Hardware

432 St John Rd, Michigan City IN, 46360

kabelinacehardware.com

Call now: +1 219-872-5431

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Kabelin Ace Hardware Reviews

Lenda Wilson

Plenty of help. You will be in and out quickly. Prices are reasonable.

Janusz Duzinkiewicz

The score is a compromise.On the positive side, the store is locally owned and run, very functional, unpretentious with a very convenient delivery service which is much appreciated during the pandemic. On the other hand, the story employs at least one employee who is determined to chastise and humilate a customer she does not like. We had items delivered to our house when I noticed the store had called earlier. When I called the store, a woman employee criticized me for ordering from the Michigan City store when I have a LaPorte address. I pointed that we lived 4.2 miles from her store but 6.1 miles from the LaPorte store. (I remember this from the Google site that listed the closest Ace stores.) Apparently determined to humiliate me and perhaps release some unmanaged inner frustration, she next criticised me for getting free delivery when the puchase was less then $50. I pointed out that I did nothing the website did not allow me to do, the site gave the purchase free delivery. Rather than apologize, she tersely said Good day! and hung up on me. There is no excuse for this meaness.

Bill Terpstra

Great Ace location. Large store with a LOT in stock.

Irina L.

They dont understand concept of customer service at all. What a shame. I waited and never got help to load soil into my car. They are some heavy bags you know

Rod Bensz

We love Kabelin's. They are locally owned and operated! They have a huge selection and excellent customer service. They always seem to have the odd piece of hardware I can't seem to find. Shop local and experience the difference Team Kabelin makes.

Shirley Reineke

Competitive yet slightly higher prices... but it's worth it. Staff is knowledgeable on the products and answer every question thrown their way. Great teamwork. The bag of potting soil I bought today was stacked way too high! The cashier and I were breathless after getting it down. Please break down the pallets to where we don't have to stand on them and reach over our heads.

Samantha Vara

Very helpful people!

David Keller

Always knowledgeable, friendly, and helpful. Competitive pricing. Recently (in December) need a garden hose. Great selection and helpful sales force. Also, help in replacing an odd chainsaw blade. Always check before the nearby big boxes. Youll be met at the door with a smile!Outstanding neighborhood resource.

Mark A

The lady at the paint counter really did not want to assist me. She said that she spilled a can of paint earlier this morning and that she wasn't in a good mood. The problem was that I took in a cabinet door to get the color matched and she had no interest in assisting me with matching the color. I have been a loyal customer of that store for the last 9 years and refuse to go to the big box stores but I think that is going to change! Very unprofessional.

Lauretta Hapke

Was looking for 2 wind chimes in memory of one departed... found the perfect one, but needed 2. Debbie was most helpful and called the LaPorte store to check their inventory and they had one. She told us and then called them back and asked them to hold it for us... this really meant alot to us!

Sara Zervos

Great place to get those items for home. God's knowledgeable staff.

Jon Keenan

Im from out of state and we were visitng the area. In the midst of our travels, my daughters wheelchair broke. I needed one part which I was told I would find here. I walked in with her chair and Marvin and I believe Steve (I apologize if thats not his name) helped me. They directed me to part I needed, assisted with putting it in offered to make sure her chair was working before i and I was on my way.Atmosphere was pleasant, employees were beyond helpful, and pricing was competitive. A great experience overall.

Ember

Very friendly helpful staff

George Stein

High-touch service, great for asking questions and figuring out how to solve a problem. Stocked with lot's of hard-to-find merch.

Brandon Wilson

5 stars for helpfulness and friendliness of the staff, minus three stars for the inconvenience and lack of knowledge in certain aspects of the business. Always stopped here as it's a quick in and out compared to the bigger stores in town. The individuals who cut keys or whomever made the policy of not cutting 'do not duplicate' keys needs some education. It is absolutely false that these keys can not be legally duplicated; only restricted keys (there's a difference) by the manufacturer cannot be duplicated as they're patent protected. It's unfortunate that I had to go elsewhere to have a copy made at a different hardware store in town for a basic Kwikset style key which happened to have 'do not duplicate' on it. As the property owner, I was told by the staff that I could write a letter on my own letterhead stating I'm the property owner and am allowing myself to make a copy. Ridiculously inconvenient and frankly, an idiotic policy. I will continue to take my business elsewhere.

Ed Anderson

I was looking for some specific plumbing items. I found one right away and the second was unable to find. A helpful Ace Hardware person offered assistance, but we were unable to locate it.

Jim Wimmer

Great place to to get hard to find items

Bill Breen

Great place. The people are so helpful and outstanding. They really wanna make sure you get what you need, and nothing more

Barbara Mason

Always a great place to shop. Extremely helpful people and good people. Thank you Kabelin

A Samuels

I needed keys made and they got right to it.

Pat G

On a bitter cold day, one of the gentlemen working on the help desk found a drill and some zip ties, and came out to the parking lot to fix my motorhome and got me back on the road. My hero! Exceptional customer service!

Jeff Duszynski

Normally great.Home office thank you for being professional.

Petra Dewberry

Love the store ! one of the few stores left where staff is very knowledgeable

David Block

Kablin has been a part of Michigan City for a long time. I have had great service and quality merchandise.

Jason Frazier

Great place people and quality with knowledge.

Gaile Sookradge

Love this place. Very helpful staff. They can help you with any questions you might have. Able to ship parcels from UPS. Large variety of items for sale.

Art Bardol

They have knowledgeable &friendly people and a very good inventory.

Edward Koch

Great place to shop. They have everything

Jane Heath

Everyone is always nice and helpful

Paul Ditlinger

The prices seemed pretty reasonable, and the staffers were very helpful. The store has a lot of items and even has a Hallmark store on it!

Sandra Dutcher

Their workers are always helpful.

Chuck P

knowledgeable staff. local business owned. good selection.

Liberides Dimitrios

Worst .Plays to shop. They call police Begose i try to turn a 2.49. They don't cat it right

Frank Hardwick

Refreshing to go to a real hardware store.

Luann Barnes

Staff was very helpful and especially nice

Tim Kelly

Everything you need with a helpful staff.

dave wagner

Great store, you can always get help with your issue

Austin Christian Egenolf

Best ace hardware I have ever been too

Murry Winslett

Competitive pricing, very clean, and the staff is extremely helpful. Very large selection.

Jeffrey Mashak

They had just what I was looking for and a bag of popcorn to boot!

Nancy Verdeyen

Did not have what I needed, plus clerk did not even understand what I was asking for.

Nancy Pagels

Excellent, friendly service.

Daryl Grant

Ace always has what I need, and usually has advice if needed

Laura Lasky

Rented a penske . Everything went well.

Alex Kincses

Nice and family oriented

Kevin Woods

Reasonable

Kimmie Goolsby

Great people

Thomas Jackman

Fast and friendly service.

Kevin Fites

Very helpful staff

John Brooks

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Kabelin Ace Hardware

432 St John Rd, Michigan City IN, 46360

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