Name: Jim's Lock & Safe Service Inc.
Address: 2005 N 77th St, Kansas City, KS, 66109
Telephone: +1 913-334-5467
Rating: 4.5600

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50 Reviews

Jim's Lock & Safe Service Inc.

2005 N 77th St, Kansas City KS, 66109

jimslockandsafe.com

Call now: +1 913-334-5467

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Jim's Lock & Safe Service Inc. Reviews

Alex C

Got locked out, and on a day when most places I tried didn't think they could come out at all, this place could. Fast, friendly, and mask-wearing locksmith, 'nuff said.

Nick S.N.

Professional and on time. Very courteous as well.

Ivan Lopez

My brother passed away and one of his vehicles I couldnt find the key. I scheduled a time for them to come out and he was on time. When he got into the car somehow there was a key in it and he found it, he handed it over to me and instead of charging me to make one which I can see anyone else doing it he was honest and only charged me for coming out. Saved me some money. Honesty in a business Id good customer support along with punctuality is amazing. Friendly attitude and good response. I will suggest this company to anyone. Very impressed.

Stephen

Had to use them when I locked my keys in my work vehicle. They were running a bit behind for which the (very friendly) guy apologized. (Working in the service industry I totally understand). He unlocked it very quickly, in a less invasive way than lockout services generally use. They are a little more affordable AND give you a voucher for a free basic duplicate. They'll be my first call should I need lockout service again..

Lenora Matters

I have visited Jim's Lock & Safe several times over the past years and they have always done and excellent job. The last time I used their service was about one month ago. I had a locked file cabinet that did not have a key. They had me look for the cabinet's manufacturer and were able to cut a key for me without having to send someone out for a service call. They saved me a lot of money doing this.

Michael Smith

Just spoke with Rachel on the phone!! You guys are awesome and I look forward to seeing you on the 23rd of March!

Genius Naught

Keys cut correctly. Nice employees and Knowledgeable. Opens safes as well.

Kelly M

Why cant I give more than 5 stars? This company is phenomenal! Great service and have helped me out many times in a jam. Specifically Jason, I have worked with multiple times and he does a wonderful job. Jason is so efficient and gets everything done to my specifications. Great job!

Lisa Bradley

I've used Jim's for both Commercial and Residential work over the past 15-years. I've always received exceptional service. My residence had a dead bolt that was sticking. The Service Tech was courteous, very friendly, called when he was on his way, was early, and did a fantastic job. I'll always use Jim's Lock & Safe -- reliable with reasonable pricing.

Mac Kreig

Always polite professional and prompt. Jim and his team are 'good people'

marcia keith

These guys are wonderful. I sure miss ole Ron Vickers but.... They've always been able to solve our lock issues quickly & RIGHT.the 1st time.

Justin Riggs

Fast and polite. Have had 500 keys made by them and just placed an order for 250 more, have only had ONE problem with a key and it was corrected immediately. 100% continuing to do business with them!

SemperLyles

Response time was immediate and was helped by the owner himself Jim! Highly recommend doing business with them!

Rickey Southard

Not well diversified in their applications. They strictly work on the locks themselves.

sheila taylor

He's ordering a New Fob and key for my Car. His price beats the dealership for sure

H S

Always friendly & knowledgeable. I bring in odd ball stuff for keys & they get it done.

Joe and Tara Bonewitz

GREAT service!!! Prompt and friendly over the phone. Mark was excellent! Very kind and helpful. He was able to find some info on his end and was able to help me over the phone and save me a service call fee. Also very upfront about rates / fee's & very reasonable pricing too. HIGHLY recommend

Spencer Hildebrand

Great customer service and good prices. I had an issue and a lady helped me solve it over the phone instead of having to make a service call which wouldve cost me money. Any other place wouldve happily charged me 100 to 200 bucks just to come out and change a battery. I highly recommend them you wont be sorry!

I am talan Cox's

Thank you so much Jason for fixing my safe!

kee ling

They are a very good job and done quickly. but, The price is slightly higher. But, They are nice working and I give them a five-star rating.

Helena Chavez

Great Service Im in Topeka my daughter lives in KC she Locked her keys in her car and the customer service was great!! Price was responsible and they are Prompt even gave my daughter a coupon to get a Key made for free! Definitely recommend them

Mike Burris

Prompt, courteous. Very professional with a reasonable price.

William Peters

I had a car stolen and recovered. The ignition and steering column had been damaged. I had my car towed to Jim's Lock and Safe Services to get the ignition repaired. There was heavy damage and some strange aftermarket installs on my car - the technician at Jim's spent a considerable amount of time trying to get my car fixed. He was not able to do so but recommended a place to me that was able to help me out. Jim's did not charge me for their time spent on trying to get my stuff fixed! That's awesome service and very respectable. Jim's was highly recommended to me and I see why. I trust this business and will use them for any lock and key service I need in the future.

Robert Pasquale

Been there a few times, work related, nice staff, knowledgeable

Jeff Lager

Great service. Fair prices.

Mary Ann Oatis

I was having trouble with my remote they were able to resolve the problem without costing too much

Thomas Strickland

Jr.

STARZFAN31

Always friendly and professional as well as willing to go out of their way to try to help customers. I do business with these folks quite often and IF I have ever had an issue, they solve it, no questions asked.

leesa morgan

I had a very good experience with my visit to this establishment. All the staff was very friendly, helpful & knowledgeable about my needs. I will recommend Jim's to anyone who is in need of keys & locks services.....God Bless

Donna Morrow

They are awsome

Edward Howard

Best lock Smith around. Programmed a replacement key for my Lincoln at a good price.

Judy Burri

Jims Lock did a great job getting me back into my house! They sent someone out right away, did the job quickly, made spare keys onsite, and were reasonably priced. Jason from Jims was awesome! Great customer service!

John P

Could've saved a few bucks elsewhere but service was great plus he gave me a hard key for emergencies.

Steve Shackelford

Great service! They got my car open in minutes for a fair price. When I went to the shop to get a free key they made it in moments and I was on my way. Processional and quick. My locksmith from now on.

Matt Taylor

We have used Jim's Lock & Safe multiple times at the office. They have always been prompt, professional, clean up after themselves, and communicate well. We have not had any locks/handles malfunction after they have been taken care of by Jim's.

Tyler Hogan

Don't get me wrong they do great work. My problem is why would you charge extra for coming out on a Saturday? Most people that's all they have is Saturday to get things done. Like I said great work, but it's so stupid to charge so much more money because that's the only day I have off. Most businesses would love to help you whenever they can unfortunately this is not a business that does that. They take advantage of the fact that the only time you have is the weekend and charge you much more than a weekday. That's sad.

James Kaberline

Bought a used car, and found out that the key would not work in the doors. It seems that the ignition switch was replaced, but the doors were not rekeyed. Originally I thought they were going to rekey the doors, but instead they rekeyed the ignition. No big deal, but they did not take it out of auto register mode. Found an article online, followed directions, and that cured the problem. My only criticism is that I called them before I found a cure to the problem. They never did return my call. I will still use them when I need a second key. It was a lot cheaper to have them work on my car, than what the local Toyota dealer wanted to fix the same problem.

Don Patterson

Mark came out and changed out a lock for me............very professional and knowledgeable................really went the extra mile in helping understand what was going on, and how to maintain things........highly recommend these guys!

Grant Miller

Jim's has always been able to make the odd keys that the local hardware store cannot make. Keys for file cabinets, tool boxes, storm doors, or ATV's are no problem at all. Plus they have never made a key for me that didn't work. That's something I can't say about Wal-Mart or the hardware store. The employees have always been very friendly and helpful.

Mark Nelson

Fast and professional service. Got my lock fixed the same day that I called.

Bill Raun

Excellent service

Caleb Sternadel

Not sure why these guys got some bad reviews. Friendly and helpful for me. Easy to get locks rekeyed and cheap in my opinion. Observed other customers coming in and getting keys copied quickly as well.

Howard Ingram

Great experience. They gave me advice over the phone that saved me a service call. I took the lock cylinder in, they fixed the it with new parts for less than $20. Took them 10 minutes to fix it and 5 minutes for me to install it. Cool!

Norris Taylor

Replacement keys worked well

Homi Moshiri

Hard to navigate

Mrs. Consumer

Helpful and experienced. Always satisfied with their services

Gregory James II

The tech was experienced and polite. What a life saver! Very competitive pricing too!

Catie Conover

They definitely know they're stuff and are a great help. They also have a way better selection of fun keys than other places

Jack D Williams

If you got a safe you need opened they're the guys to call.

Josh Lockrow

I setup an appointment with them to make a key for my car, since they couldn't come out that day, I tried the dealership for my car. I need my car for work. Well, the dealership was unable to create a key, and they told me they had somehow called Jims and that I should wait for them to come out the next day....the day of the appointment they no show. I call to see if they can come later in the afternoon. Whoever I spoke to was very defensive. They said that the dealership called them, so they assumed that I didn't want them to come out I told them that I still wanted them to come out, that I did not call to cancel the appointment, and that they assumed wrongly that I did not want them to come. They got angry, and rudely told me tho find someone else to do it and abruptly hung up. I agree with the other reviewer...atrocious customer service. I guess they don't need new customers.

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Jim's Lock & Safe Service Inc.

2005 N 77th St, Kansas City KS, 66109

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