Name: A-1 Locksmith Service
Address: 1612 Diamond Ave NE, Grand Rapids, MI, 49505
Telephone: +1 616-633-9114
Rating: 4.6600

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50 Reviews

A-1 Locksmith Service

1612 Diamond Ave NE, Grand Rapids MI, 49505

a1-locksmith-service.com

Call now: +1 616-633-9114

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A-1 Locksmith Service Reviews

Maria Krug

We have an older vehicle that believed it had been stolen. With the fantastic help of Pat and Don we did not have to have the car towed to the dealer. Don was able to take care of it and come in under the price they'd quoted. Pat was wonderfully understanding and helpful. I would recommend them very highly!!!

Samuel Nichols

Needed a new car key made, after looking up my make and model they suggested that I could just go to the dealer and get it for $100 cheaper than they would be able to do since my key was special. I appreciate the honesty that A1 gave me. Very honest business gets 5 stars in my book!! Next time I have a lock issue, A1 will get my business every time!

Sheryl Johnson

Keys locked in my car while it's running during a pandemic at 9pm. Someone came within 15 minutes. Very quick unlock, professional and courteous.

Dave D.

Needed a bunch of door cylinders keyed to match. They were very professional and seemed like there was always someone there. Very reasonably priced. Great job. Highly recommend.

Jessica Greene

Excellent service! We needed a key programmed for our F150 because we lost it and were over 200 miles from home. Pat was very friendly and helpful to speak with on the phone and Don was very professional and friendly to work with one on one. He got us back on the road in 15 minutes. Very reasonable prices, We would recommend them to everyone!

Hunter Pope

Very happy and willing to help anyone in a dire situation, while doing so with unparalleled professionalism and kindness.

Dan Norman

Excellent service and nice to deal with. Lost my F150 key in a lake (long story) and needed a new key programmed. Called at 6:20 and they waited for me and stay opened for me to come in. Very happy I called!

Kemal Tekinel

I needed help to get my kids car key issue resolved - they were very helpful and responsive with their service.

Horizen Hydroponics

Fast friendly service. Got two keys cut and programmed in less than a half-hour for a very reasonable price! My new go-to locksmith.

Elizabeth S.

Fast, friendly and cheaper then a dealer, highly recommended

Hans D

People where so friendly and got my new key super quick. It's also a lot less expensive than a dealership doing it.

Ashley Hemmes

Pat was wonderful on the phone and kept me updated on when the locksmith would arrive. When he showed up, he was polite and courteous and seemed like he had no issue getting my car remote programmed. And no hidden fees when I paid him! Wonderful customer service! Definitely going to call them if I need help again!

Carol Echols

This was the first time I used A1 Locksmith and they were great. They were fast friendly and efficient. They kept me updated on the arrival time. The tech did a great job.

Miranda Christensen

I locked my keys in my car at my house. After calling roadside assistance with Geico I was left without any help. I was told all companies were unavailable and that I might try contacting my local police dept. that sometimes the police are trained to unlock cars. After several hours I finally found a company who was willing to drive 45 minutes to help me. I was outside their area but they still helped. It was late and dark outside but Ross was friendly and helpful. He was able to open my car quickly. I am thankful they agreed to help. He was professional. The staff I talked to on the phone was kind and helpful. I highly recommend them. I will be using them in the future and will recommend them to all!

Stacey R

Fast and friendly service BUT the service was overpriced compared to others in town. I was just getting basic key service- cost about $50 more than I expected. I wonder if they overcharge because they are aware its a company paying for it? Regardless, it was fast and the guy was super nice.

April Boyd

My teen accidentally locked the keys in the car while it was still running. I called A-1 Locksmith Service LLC in Grand Rapids and they quickly took my information. A few minutes later the locksmith called and said he was on his way. Within about 15 minutes he was at our house and had the car unlocked moments later. The price was pretty reasonable and the service was excellent! I hope I wont be needing a locksmith any time soon, but if ever the case, I will be definitely calling A-1!

Sherri Field

Quick service and very affordable. The whole process took 10 minutes. Also Sierra was so accommodating. I will recommend the service to someone who has lost there key.

Trevor H.

These guys are magnificent!! First, they came out on a Saturday night at 9:30 and what was to be a short, quick fix turned out to be quite a long ordeal but they stayed, fixed everything and were extremely pleasant. But it gets better... he ended up having to take off the exterior door handle and file down the key all while their radiator in their car blew. I will most certainly use them in the future for lockout service again!! I'm also going to use them to get my locks replaced in the near future. Quick transaction as well. Very great, polite, professional, good people!!

Nickolas Dayz

I called to ask a question about laser cutting a key, and they didnt even bother to answer the phone. I sat and waited for them to pick up and when I thought they wandered they hung up on me. Over awful service

John C.

Lost my only key. Dealership didn't call me back plus I read you need to low the car to them Pat and Don at A-1 were great. Responsive friendly and professional.

Kori Lyn Price

Today is my second encounter with the wonderful people at A1! First was this last summer, my best friend lost her Keys. A1 drove to our location and was able to not only unlock her car but make her new Keys on the spot! They were fast and very reasonably priced! Today I am simply getting a couple Keys made for my 07 Grand Prix! They are wonderful and highly recommend!!

Sarybet Gonzalez

Absolutely would recommend A1 Locksmith to people. Great Customer Service, fast, and RELIABLE!!!! The process is very easy and the prices are super cheap! They are mobile and you won't have to pay towing fees. LOVE!! LOVE!! LOVE THEIR SERVICE!!!

Jen Q

I locked my keys inside of my running car the other night. It was sort of late and I figured it would be at least $100 for someone to come out and help me. I was so pleased to find A-1!! They were quick and efficient and so affordable. Desmond was extremely very professional and I could tell how much he cared about his business and his clients. Pat was great too!! Thanks A-1! I will for sure pass your name along.

Bruce E.

Very professional, helped me fast spur of moment call. They came same day. Thank you A-1 Locksmith!

Briana Martinez

The man they sent did an amazing job. He unlocked my car (which I'd left running.. -_-) in about a minute and got there relatively quickly, despite being in a weird location surrounded by bad roads. Worth the money.

Janah Y

Neat and orderly. Exactly what I needed.

Doug Jan

Desmond and Pat were great to work with. We needed a padlock cut from a shed. They gave me an accurate quote, suggested we might be better off (cheaper) renting a tool. We opted to have Desmond come anyway. He was very nice, quick, and the price was as quoted. We will call A-1 next time we need a locksmith.

Ashton Strickler

Very pleasant to work with and they where very helpful and knowledgeable about my issue. Had lost my only set of car keys and they where able to get me a new one with my VIN and also gave me a printout of how to reprogram the new key.

Bryn

A-1 Locksmith responded promptly to my call on Christmas day when I accidentally locked myself out of my home. They were friendly, professional, and diligent in checking identification and opening the door in less than 5 minutes. I would highly recommend their excellent customer service and quick response to anyone in any lock-out situation.

Ethan Cortazzo

Trash. Find another LockSmith. Plenty of other competitors that are half the price and have better customer service.

Ann N.

We just arrived from out of state, pulled up to our new home on a Sunday evening, and realized we had the wrong keys. A-1 showed up in 10 minutes. Such nice people. They knew exactly what to do. Took no time at all. They are now my 'go to' locksmiths.

Dan Hammersmith

Fast, efficient, and fair service late on a Saturday night. Polite and professional.

Elizabeth Rexroat

We are so thankful for your service. Our locksmith was timely, professional, and kind. Thank you so much for rescuing our day!

J Payne

I seriously could not be any happier about my experience with this business today, I was already having a day where anything that could go wrong, did go wrong and then I locked my keys in my car. I was told I would be waiting about 20 minutes or so, but I swear she was there faster than that. When she arrived she was practically a super hero in my eyes because she popped my car open like it was nothing. Thank you so much for helping me out today! Fast, friendly service doesn't even begin to describe it.

Jackie H

Quick service, great customer service.

Timothy Hirschberg

The locksmith (Desmond) was at our new house to change out all of the locks within twenty minutes from the time I called A-1 this Saturday. From the very beginning the front door's deadbolt proved to be FAR more challenging than either of us had anticipated, but he kept plugging away at it and was able to have it changed out along with the four other locks on the house. He admitted to never seeing a deadbolt quite like the one that proved so challenging, but in the end he did an excellent job finding a solution--even if it meant calling for locksmith 'backup' at 5:30 on a Saturday afternoon. Toward the end I was a bit concerned that the deadbolt troubles would have significantly raised the final bill, but I was happily surprised at the reasonable charge at the end. Desmond was a great guy to work with, and I would gladly recommend him and A-1 to anyone.

Elizabeth Schenk

Locked my keys in the house today and called A-1. Desmond and his assistant arrived at my house within 20 minutes of me calling... and it was late afternoon on a Saturday. They were both SO friendly, came up to the house smiling and I felt very comfortable with them. Can't thank A-1 enough for saving the day today :)

Alyssa Bodrie

This was the worst and most expensive lock company I have ever experienced. My husband and I left for our honeymoon and parked our car at a hotel that would shuttle us to the airport. When we got home our key fob wouldn't work, so we had his parents pick us up since it was late. They live an hour away. We call the company the next day and explained the situation and they said give us a call when you are back at the car and we will drive out there. We drive an hour back to the car and then they tell us it is going to be an hour and a half wait for them to get there. Thay turned into 4 hours of waiting and once they finally arrived the new fob wouldn't work so they said to come back the next day. Mind you, this is during the week so everyone has to work. The next day took another 3 hours and they still charged us full price. Not happy, horrible service and communication.

Tact1cal Banana

Locksmith Drove all the way to Caledonia in a snow storm and still made decent time. Service was quick and cheap. It was only 70 bucks to open my car door.

Kristie Self

I have been very impressed with A-1. Twice I have needed to hire a locksmith to change locks because of area break-ins. The first time was in the evening. I didn't have much hope of finding anyone that could come out quickly, or that would even be open after 5:00. A few phone calls confirmed this. Finally, I came across the number for A-1. I called and not only were they open, but they were able to come out that night and install the new locks. They were very friendly and professional, the work was done well, and I was very pleased. The second time I called A-1 was on a weekend and was also for a lock change. My experience was just as good as the first time. They were open, they were able to come out right away, and they were very professional.I would hire them again without hesitation.

Nickolas P.

I locked myself out of my house and contacted them to pick the lock on my door. Within fifteen minuted -probably closer to ten- someone was at my house and the door was unlocked five minutes later. The locked was saved and the staff was friendly and helpful. The only thing I can't vouch for is the price. It was $80 and I have no clue whether that is good or bad as this was the only company I contacted.

Linda

I'm really pleased with the service I received with this company, and I would definitely use them again. Desmond was very pleasant, knowledgeable and incredibly accommodating. Thank you, for the great service!

Wendy Vriesman

Really appreciated the prompt service and friendly staff from the start. I called last night to try and find someone to help my family and I get back into our home after locking ourselves out. Oops. They had someone out within an hour. Desmond was very knowledgable and friendly and had us in our home with in 15 minutes. Very grateful for his prompt service, especially during the cold weather last night. My family of 4 thanks you!

Joseph DeVitis

Just used these guys. Very quick to get to my car, open my door, and get me back on the road. Would recommend to anyone.

Jessica Novak

He unlocked my car BUT: Said they would be there in 15 minutes - took almost 30. The guy who showed up was rude and sketchy. He showed up in a beat up old car and had a ski mask on his face that he never took off. There was nothing making him or his car as an A-1 locksmith employee. At one point he said 'I need this incase you try to rob me so that they know where I am and who I'm with.' I don't even know what he was referring to. I was creeped out and couldn't wait to get in my car and leave.

Sara Catlett

Desmond provided us incredible service when we needed our home locks re-keyed after a break-in. He was able to arrive within 10-15 minutes of our call and was professional, efficient and friendly. He even helped secure a door latch that was not part of the work he had quoted us at no additional cost. I cannot recommend him highly enough!

Scott McDowell

My daughter locked herself out of the house while we were out of town , called A1 and they were at our home in Lowell within 40 minutes to get her in(on a Saturday morning). Only charged 150$--- I would of charged more if I was the business. Awesome service! If there were 6 stars--- they earned it.

Sarah Van Dyke

I was very pleased with my experience with A-1. Desmond was very pleasant and demonstrated admirable integrity as he helped me find the most economical solution to my problem rather than the one that would bring the most profit.

Antonio Ray Jr

They were quick and their prices were reasonable. Within an hour our car door was unlocked!

Adam Bialecki

A-1 was great! Great customer service! I would definitely recommend them if you lock yourself out of your car!

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1612 Diamond Ave NE, Grand Rapids MI, 49505

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