Name: Batteries Plus Bulbs
Address: 3599 Crater Lake Hwy, Medford, OR, 97504
Telephone: +1 541-858-5103
Rating: 4.4000

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50 Reviews

Batteries Plus Bulbs

3599 Crater Lake Hwy, Medford OR, 97504

batteriesplus.com

Call now: +1 541-858-5103

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Batteries Plus Bulbs Reviews

Robert DuBois

Easy and fast! Found what I needed on line, drove up, the employee refunded my core and brought out the new battery in a minute. NICE

Daisy Savesoo

The older blonde you have working for you there has to be the most rude and unprofessional person i have encountered in a long time. She said her name was Anette but I dont know if she was lying to me or not. I went to the back to ask someone i spoke with on the phone earlier in the day about a question I had. When we were done discussing this person came outside and said f*** off! As I was driving away. This has to be one of the worst customer service experiences I ever had. Oh and by the way masks are mandated inside stores now and by tge employees and she was not wearing one.

SW Spokes

Shopping online and pickup at curb was smooth and easy. Most important factor was that the battery I needed quickly was in-stock and available for pickup the next day.

Ann Tibbot

friendly, helpful, completed the project exactly when promised, & quality of work is outstanding! my phone works so much better now & is much prettier! Also, the price is right!

W. Hilliard

Found a battery that I couldn't find anywhere else. Good price, convenient location and great staff

Jack Gardner

Always consistent in help and stock. Decent prices and every time I come in it seems like you added another service to your costumers.

Shawn Oliveria

Friendly staff, iPhone battery replacement done quickly.

Mel Jeevas Epperson

I came in with a dying Gameboy Advance SP battery and neither employee nor I were sure they'd have a replacement. They did. It works fantastically. 10/10 would recommend.

Terra Enterprises

I went to battery plus in medford oregon to have a battery replace in my watch about 4pm on a tuesday, when i got home i noticed that the watch was not working, so, the next morning i took it back about 10am to check it and the man told me that that watch wad bad. i asked for a refund on the battery and he declined. so the moral of the story is I got the shaft and a loss of $12.00. AND BUYER BEWARE OF THIS STORE IN MEDFORD OREGON, 3599 Crater Lake Hwy Medford, OR 97504.

Jeff Sterling

The guys and girls at Batteries Plus our intuitive and are fun Probably because the understand what they're doing

Tina Flaherty

I wish more stores cared about their customers as much as Batteries Plus Bulbs, they are amazing. I can't remember the last time when I had this kind of customer service, Brett and the other gentleman were absolutely wonderful , I will be back . I'm so grateful you are here. Have a wonderful holiday.Tina Flaherty

Natalie Smith

Whenever we need a random battery, these guys ALWAYS have it. An easy, quick errand complete.

Denise White

Very helpful staff.

Karen Jones

This is where you can find unique batteries that you need. Plus they replace key fob batteries for you.

David Carrigan

Employees are very knowledgeable and easy to work with.

cwd243

Worst battery buying experience ever. Almost had to call the police. Attempted to buy an automotive battery online. Website said 20% off. Code did not work. Had to complain for an hour to get corporate to honor the 20% in store. I get to the crater lake medford store, I was given the wrong replacement battery even though corporate explained explicitly what I needed to an employee named 'Michael'. I had to take a half day off today to go get the correct one. I was understandably upset. Instead of acknowledging a mistake had been made, I was told 'im lucky Im getting a battery at all.' I told them to give my money back, cash. They couldnt. I said give me a battery then. Michael then had a melt down. Screaming in my face. Cursing, even started calling my mother names. Not kidding. Almost called the cops. Michael slid a 42 pound battery across the floor and nearly broke my toe. Complained to corporate, here, the BBB and filed an online police report. Contacting the franchise owner as well. 'Michael' is about 5'9 140 pounds. Black hair black goatee. Resembles a triggered weasel and probably is gonna hear about this at his next performance review. Good job mike. Truly unbelievable.

Scott Leppo

Although the place was busy when I arrived, the man gave me the time I needed, was professional, had my product ready, was fast and efficient.

ICW Webmaster

You guys are simply the best!

Jocelyn Pauli

Easy on-line ordering and a lot less expensive than other quotes

samantha ellis

The guy was very helpful, went above and beyond to fix my son's phone.

Denise Corbett

Friendly staff, quick and excellent repair on my iPhone cracked screen.

Ruth Cox

These people know CUSTOMER SERVICE! ! Thank you for your help with replacement key fob !

Louise Elliott

Went in to pick up the bulb I ordered online. There were a few people there, so I browsed around while waiting. They have an excellent supply of light bulbs and other various items. I received a discount for ordering online, so that was a PLUS as well! When it was my turn, the salesman promptly got my bulb. I asked that he let me see the color since that was important to me, and he did. It was just exactly what I wanted. Very happy and intend to return! MANY THANKS!

Dawn Stephens

They were fast, efficient, and gave me great advise on how to make my battery last longer.

Wendy Pool

I went in to have a battery replaced and it ended up being tricky to remove, replace and reconnect the new one I was grateful that Nathan and the young lady were persistent in figuring it out, getting the job done! It would have been really hard for me had they instead sent me home leaving me to figure it out myself. Thanks so much for a job well done!

Richard Heintz

Being unable to get to the store and having trouble with the mail B+B delivered the bulbs, for which I am very appreciative

Larry Sipes

Everything you need and knowledgeable staff

Tommy Dome

Great service, Professional, Personable staff and a super selection

Chris Fung

Outstanding service, knowledgeable staff- great repair on iPhone broken screen!!Great easy location in Medford- Oregon!!

John Doyle

Clerk up sold me a more expensive battery when I went in for a less expensive one, the battery he sold me didn't fit and had to sell me the one I came for in the first place. Nice try......

Scott D. Kalter

These guys have been really helpful the two times we've been there. They have helped to diagnose problems and I been surprised by what they manage to keep in stock.

Norene McElreath

About a month ago I ordered a FOB for my car because it was not currently in stock. Said it would take about a week. 2+ weeks later I had not heard so went there again. The gentleman who helped me before said he wasn't sure what happened but would investigate and call me. Late called and it was apparently discontinued and neither he nor I was notified.As a business owner myself i understand things happen. But, not only was it discontinued the price was $131 more. Again I understand, and it was ordered.After about a week it came in and I again went there. A different man helped or attempted to help me. After several tries and 2 calls to 'the company' he was unable to make it work. Again , as a business owner i understaand. He said I would have to come back the next day and try again. I agreed.The issue came when I asked why I had to pay $15 for shipping since it is an item normally in stock and I was not told I would be paying for shipping and I was not quoted the shipping cost when told the additional cost. I agree $15 will not break my company or yours but 'CUSTOMER SERVICE' goes a long way.The young man seemed to be upset about my question. He then repeatedly told me to 'calm down mam'. I explained that I was not upset but I just did not feel it was right especially do to the issues leading up to today. He kept saying that and did not even offer to check into it. I then asked for my money back. He attempted to give me the additional $146 that I paid this day but not the additional $56 I paid previously. I told him he owed me the additional which he did give me but while doing so told a co worker to not talk to him until he was done with me. He was obviously upset and continued to tell me to cal down. I was not even talking. I the told him I was not upset and if I was he would definitely know it.Now I am upset. I feel very disrespected, feel there was no CUSTOMER service, and feel he was rude to me and his co worker in front of me.As a business owner i get asked frequently who to go to for services that you offer. I have done a lot of business with you myself which is why I went to you in the first place even though others had it cheaper. I am sorry to say that has now changed. I only asked he get a lesson in CUSTOMER service.COSE # 40UJFFVRHGNorene

Mark Davenport

Very good customer service.

david smith

Customer service and professionalism were great.

Nostalgic 94

Great customer service!

Cheryl Runberg

Employee said my phone was going to cost at least $150.00 to fix. Mobil Madness fixed it in seconds, no charge

Anonymous

One of the guys Is a wrestler and since I am also a wrestler he took great care of me

Paul Croghan

Showed up an hour after they open (9am) to have a phone battery replaced Bret was awesome but told me didnt have anyone repair techs till two hours later (11am) but would try to get some one in at ten was expecting a phone call at 10:30 so couldnt leave my phone there. I left and came back at 10:35 and dropped the phone. There were 4 people now working. Was told it would be ready by 12:00 no later than 1:00pm and they would call when ready. I called them at 2:10pm and they said they were just booting it up. I had to get my kids at 2:30 so I went and got the phone at 3:00pm. Little disappointed in it taking 1hour and ten minutes longer than originally quoted. But it working like new and thats what I paid for. Would of also been nice to have my batter status in setting back to 100% instead there is just a line now. Guess only apple can do that. Also would of had apple do it. was quoted 29.99 in apple store on the phone in upstate oregon but it would cost $30 in gas and $30 in battery to drive up there. It was $70 to just get it done. So $10 more to save drive time and a line in the battery status in setting. but that just me nit picking. Phone works with no problems had it for 4 days now so Im happy. Would of been 5 stars if it would of been done at 1pm or earlier like they said.

Rob Underwood

Quick easy and nice folks.

Teresa Gaglio

Extremely helpful staff!?

Luke Williams

To say this place as great customer service would be an understatement. I walked in, was helped immediately to find the battery I needed for a desk clock, then they put the battery in the clock, then taped the package back up, and finally put a desk clock label on the back of the package. All of these things I would have done myself, but the fact that they did this for me just blew me away! Just phenomenal customer service!

OLD MAN OFF ROAD

Stopped in to have a key fob repaired. Travis took it apart and cleaned it. Works fine now. No Charge ! Thanks for the help Travis.

Larry Moscone

Great stiore it isn t shack. but close to it.!! elect things n batteries n bulbs.

Gulled Mohamud

I have come to this store many times and Ive always had the best customer service. Adam is amazing helping you find what you need and takes the time to explain. I recommend this place for all your battery needs and phone service

gary newman

called ahead to see if they could make a key for a Honda accord. was told they could. drove out there only to be told they would have to order the blank. waste of everybodys time. mine is valuable to me.

Joe Keto

I have shopped here multiple times and the staff is always friendly and helpful.

Scott Cook

I thought maybe the place was to small to have what I needed. But every time they have the special battery that I need. Change out phone, fob, and watch batteries also. Good place to go to test batteries too.

Chuck Cook

I went to a box store to get an oven light and was informed they didn't carry them. Went to BPB and was immediately waited on and showed where they had the bulbs. The clerk said he needed another minute to confirm the bulb was what I needed, which it was. The price was LESS than half I previously paid at an appliance store.

Nina Ricci

Batteries Plus is a great place for cell phone repairs, aside from everything and anything, battery related! They have excellent prices on cell phone repairs, including full LCD screen replacement! They've got the best selection of high lumens flashlights to meet every need. Light bulbs galore too! It's hard to not get lost in this little store, exploring all of the awesome little gadgets too! Great customer service is always they're top priority. I hope you enjoy your visit to this store as much as I do!

Joe Gorski

They seem to have everything you are looking for, knowledgeable staff

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