Name: PATRIOT TOWING RECOVERY
Address: 5868 Pacific Ave SE, Lacey, WA, 98503
Telephone: +1 360-890-9288
Rating: 4.6400

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50 Reviews

PATRIOT TOWING RECOVERY

5868 Pacific Ave SE, Lacey WA, 98503

patriottowing.com

Call now: +1 360-890-9288

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PATRIOT TOWING RECOVERY Reviews

Chris Borrego Sr.

Bill was very professional and most of all he got my car out of a 4 Deep steep trench With no damage done to my car. Very caring and respectful. I tried 3 other tow companies that could not come. Patriot towing responded within a half an hour he was on site.They will have my business from now on in an emergency situation!God Bless you Bill and thanks for your service to us hear and in the military!

Morgan Strand

These people are awesome!!! My tire blew on the freeway and I didn't know anyone or even where I was at. They were soooo helpful. The guy that I was talking to on the phone helped me find a place to get a tire. Of course everything was closing but he called up the guys from Firestone and they said that they will stay open for me. I was soo happy and thankful . The tow truck only took 30min. I didn't get his name but the young man with dirty blonde hair and an awesome beard helped with towing my truck. We got to ride in the car while he was towing us. It was awesome. Everyone was sooo friendly and helpful. Thank you sooo much.

Jeremy Parrish

When I needed a tow, I called Patriot Towing. Unfortunately, he was not able to get to us, but hooked us up with another company who was much closer to our location. Bill offered lots of advice regarding safety, cost and preparing for the 'just in case' that our situation may have required while we waited for Too Cool Towing to arrive. It says a lot about a company who will give business to another company for the sake of safety and expedience. My wife and I are grateful that the towing portion of our ordeal was as painless as it was. Overall, my experience with Patriot Towing Recovery was top notch. Thanks again, Bill. RLTW!!

Tracy Knorr

Everthing about this company is amazing they went over and beyond. I was really grateful to have them there during a frustrating time. They never let me feel stranded talk me through all the options and even googled some things for me so I never felt broke down and alone. Use them you wont regret it request them is possible. 1000 stars!

Shana LeCroy

Bill was very nice and caring. Explained what was happening and why. He was friendly and got me safely home.

Angela Ernst

Great customer service. Very helpful. They arrived quickly, got me towed, and on my way! While I hope to not need your services again, I will definitely give you a call if needed.

Chris Kelly

Called to have my car towed 12 miles and they wanted $286. Got it towed by Lakewood towing for $139. LOL.

Baby Yoda

Quick and friendly service. You can tell they know what they are doing. I found my go to towing service in the area.

John Cruz

Bill, was awesome courteous and heartwarming he's funny and made us laugh, even through this pandemic he made us feel like he was family! I'll be calling on Patriot again!!!

Christine Reynolds

These guys are Amazing!!! Car wouldnt start, called them they arrived quickly. Were a tremendous help! And the price of the tow wasnt as bad as I thought it was going to be which was nice! I strongly recommend these guys! If your ever need a tow give these guys a call! Thanks again guys!!

Marie Gardner

Don't use this company they charged me $271.00 to tow my car only one mile. When I called to get another quote from further away they gave me an estimate of $109. Thats triple of what it should have been.

Brandon Wayne

A million stars would be given If I could.. My saturn died on the side of the road, and I called them to see if they could tow it to the junk yard to scrap it and pay for the tow... well this guy literally was so honest with me that he risked losing him a tow just so he could save me a dollar. In a better world, if I had more money, I would have had him tow it to make them money just because of the kahunas he had to be honest about it and take a hit. A lot of other companies would have tried to get me to use their service at all costs, maybe even lying about it in the process. I ended up taking his advice and getting Pick and pull to tow it out, so they lost a tow. I WILL be using these guys for my towing and recommending them from this point on, period...no doubt about it. Go to these guys if you need a tow, and they'll try their best to help you out in an honest manner. The tow wouldn't have been that expensive either if I had chosen to tow with them.

King Kupa

A very good experience dealing with Patriot Towing they're very polite over the phone the driver showed up promptly he was also very polite and professional I recommend Patriot Towing and will be using them in the future.thanks Patriot towing u saved the day.

Shahid Pirani

Helpful, humble and great human being.... I love the way he deals.

Debra Larson

Very well informed and helpful with disposal of used RV

joseph huckeba

On 10/10/19 I had gotten a little stuck in my rig and flatbed trailer. Gave these guys a call and I was blown away by their customer service and knowledge. They had a truck on standby but they offered some solutions I didnt even think about to see if I could get my self out. Well hot damn did it work and they stayed on the phone the entire time until I was back on a paved road. Thanks again I am sure I will call again .

Rosie Boelens

Wonderful service! Helped me get my broken down car off the highway quickly and safely. Would absolutely recommend to others.

Ruth Ickert

Our daughter broke down with the kids in the car. Patriot Towing picked them up and delivered everyone and car to our house. Wow, what a stress reliever. Fast, super friendly and affordable. Thank you!

Talon low

Great guys! I just moved here and they were very informative and supportive while I was struggling with my car. I couldn't recommend them enough.

Holly Brieschke

MY DRIVER was timely. Polite and great with my 5 year old who was with me when my axle and lower control arm gave out today. Reasonable price too

Joseph Clark

Guys were more than helpful and helped me save alot of money

Cassandra Hager

I was stuck in the snow and wasn't sure even a tow could get me out, but they got me out and not only got me going again, but made sure I had a safe route home! Thanks so much!

Greg Rayho

Quick arrival, expert work and knowledge. Sincere and Friendly Service. 6 stars! Thank you for your honest toil Bill!

Ian Stevenson

First off, this company surpassed their reviews. I called, they were able to point me in the best direction for my vehicle needs and my family. They also recommended me to local business that specialized in my needs. I will only recommend this company to anyone who needs a tow. Honest, and genuine people who care about customers, very rare to find!!!

Michael Wilson

This is an amazing business! Bill was happy to help me when I needed to collect samples from their trucks for a college project!!

Corina Grigoras

Although we ended up not needing their services, our Patriot's customer service experience was excellent. Bill was extremely helpful, helped brainstorm ideas with me over the phone, made some calls around and called me back. SUPERB customer service. Highly recommended!

Jeffrey Duddles

Timely, professional service at a fair price. Driver was able to drop my car at shop after hours and left key in drop box so I was able to head straight home.

Andrew S

Tire blew out while driving to Portland. Called my insurance company, Progressive, who dispatched Patriot Towing. We were given an ETA of 75 minutes by Patriot Towing. Hours later, no one came. Patriot Towing later called Progressive and told them that they were sorry and that they would be calling us to apologize personally. No one ever called. What kind of customer service is that? Glad my money went to another towing company who cares about potential and existing customers.

Meghan Rinehart

Amazing service and super fast! They helped me get out of a tight spot when I was stranded. He took his time and did not get frustrated with me. Do not use any other company!

Jered Boyd

Called at 4PM on a Th. Dispatch said less than 30 min. Casey arrived less than 10 min later. Flatbed, very quick hookup. Casey was friendly and helpful. Fred Meyer, Lacey to Bryan's Auto. While thing done in less than 45 min. Will use again and recommend to others. Thank you Casey.

Destiny Cline

Bill, that I didnt know at the time is the owner of patriot towing. This man is a life saver tonight. He came out to my home At 10:30 on a Saturday just to get my keys out of my car. As Im not feeling well tonight and being a space cadet I accidentally locked my keys in my car and this mans genuine compassion went above and beyond my expectations. He didnt make me feel rushed and gave me a few pointers on how to get rid of this cold that I have right now. He will forever be someone in my life stories. Thank you so much bill for your service in the military as well as your help tonight getting me back into my car. & very quickly might I add. I will definitely recommend yu to anyone who might need a tow or locksmith!

Ike Medina

Very careful and completely safe. Quick and friendly. Couldn't have asked for more.

alec chase

The owner Bill is an outstanding character! Not only worked through my terrible navigation skills, and poorly placed vehicle with a smile on his face. But he saved me 100s in the long run. I had planned to move it from one spot to the next(cause my driveway was full) until I could get it fixed. His network system brought me to Expert Auto repair LLC where they beat other quotes I got from other mechanics. I also lost my keys to this vehicle. So Bill called up Sampson Locksmith where he also knows people and got me an awesome price there too. All in all, I got a cheap, friendly, reliable tow, and a bunch of other things I needed for my vehicle all checked off thanks to this guy! 10 stars if I could!

Julia Felix

My husband and an employee were stranded in Tacoma today (Sunday) after getting a flat tire. Bill was incredibly honest and helpful, looked up what reliable companies were closer to where they were stranded so we could save money, and helped me figure out exactly what information I'd need to tell these other companies so they would arrive with the proper set up. I was so stressed out and frazzled when I called, but when I was done talking with him I felt so much better about everything. Thanks, Bill, and if I ever need a tow closer to home, you'll be my first choice!

Cameron Eckhaus

My Aunt locked us out of our vehicle! Patriot towing delivered quick, efficient, and especially courteous service at a fantastic rate!Thank you guys so much!

Elizabeth Isham

The guy I talked to was extremely rude telling me that I'm going to be charged over 500 for a vehicle to be towed for the time he leaves to the time he picks up the car to when its dropped off at my house. That's ridiculous!

My Ranger Biz

This is one of our nationally recognized Veteran businesses. The owner is an Airborne Ranger who served gallantly with the 2nd Ranger Battalion and is well respected. He continues his service to others by treating his customers with respect and showing that Rangers Lead the Way!

S. L.

For $140 I got a tow, detailed notes for the mechanic, and some solid life advice from the tow driver. I'd say I got what I paid for.

Glenn Schworak

My motorcycle broke down on the interstate. These guys came out quickly when no other provider would. They had a proper motorcycle tow rig and the driver was friendly.

Dave Lucas

Punctual and efficient. The owner, Bill, is friendly and a straight shooter. Highly recommended.

austin anderson

Great help, quick, reliable, and made a stressful experience alotg less stressful

Vivek Billa

Bill is professional and a very good man. Thank you Patriot Towing for helping me.

Brad Carpenter

Military Vet Owned and Operated! Bill will take care of you, he's fast, fair, professional and very precise! -bc

artisticMelody

Fast, accurate and efficient. Earned five stars.

leeanna maguire

I lost all fuel pressure on I5 exit 95 at 8pm on a Saturday night. I called AAA and they couldn't get service out to me and told me I had to find my own tow truck and that I would have to find a cab (which would have been $100) bc no tow company can transport 3 people. I called a few and Patriot was the first, they didn't answer at first, and neither did the second company I called... I am so tired and frustrated, had been driving all day and just wanted to get home... By the time I rang third, just 3 minutes after missing my call, the manager/ owner of Patriot called me back... When I said hello he must have heard my frustration bc he was very concerned above all else that I was safe and in a safe position... Then he not only got a truck to us in 18 MINUTES!!!!! He also made sure that they brought a truck that could transport all three of us, even though my car did not require the equipment load that this tow truck possessed, they still sent it just to make sure I didn't have to spend another $100 on a cab. The driver was very nice... He helped us find our keys I lost (it was a long day) and them helped us get our jeep into the parking spot: both gentlmen calmed my nerves immediately, it is always so amazing to see/experience honest real genuine caring customer service!!!! Thank you Patriot!!!! And I think with your logo you could pull off Seahawks shirts, without it being confusing with the Patriot part.

Rebecca Adams

200.00 for a tow for about 1 mile.

Shannon Lavallie

So honest and helpful

Dan Benkarski

Very fair

Amelia Malm

Such a pleasure working with a great local business! Bill showed up within 20 minutes and made sure I got home safe! Needing to have my car towed obviously wasnt ideal but Bill went above and beyond to try and help my husband and I diagnose what was happening with our car.Totally recommend Patriot Towing!

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PATRIOT TOWING RECOVERY

5868 Pacific Ave SE, Lacey WA, 98503

PATRIOT TOWING RECOVERY Reviews

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