Name: Krueger True Value
Address: 999 Winneconne Ave, Neenah, WI, 54956
Telephone: +1 920-722-1588
Rating: 4.1600

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50 Reviews

Krueger True Value

999 Winneconne Ave, Neenah WI, 54956

kruegertruevalue.com

Call now: +1 920-722-1588

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Krueger True Value Reviews

Adam Apell

Steve in the power center is great. Got me a fixed up with replacement parts even going into a holiday weekend.

Mark Kempen

Fantastic service. Knowledgeable staff. Good selection. Great rental center.

Anna Moser

One of the only hardware stores where the men who work there dont raise eyebrows at the supplies I buy. (I tend to fix things in my home myself). Knowledgeable paint department. Always a nice place.

Donald lofgren jr

This place was great 6 years ago. Now every entity has the worst customer service. The tool rental rented me a plumber snake and didnt have the correct size auger bits. They issued me a refund which never showed up on my bank statement. I go there to buy 3 or 4 items and one item on the list cant be found. That has happened three times. The inventory guy should be replaced. So i i have to go to another hardware stor, i dont even shop there anymore because of it. . Btw, there are a few other hardware stores to choose from. Yesterdsy I had my lawn mower picked up and they stated they couldnt service it until the middle of next week. The employees seem very disinterested. The small engine shop was the last part of Kreuger 's i actually liked. I am finished with this poorly managed hardware store. Bye

Don Liebmann

Seems to have a pretty nice paint selection. Very friendly staff.

Morgan Deak

The cashiers are the most unpleasant people Ive had check me out. So rude and seem to hate their job as theyre monotone and cant even bother to make eye contact. Unfortunately Neenah doesnt have many options for a quick stop other than True Value otherwise we certainly wouldnt shop here anymore.

Abbey Daniels

Went to rent a trailer, everyone was just standing around, the prices were pretty high and when we went to check out, the checkout girl made annoyed sounds but was just sitting there when we left, didn't look friendly at all. Then when we went to check out the uhal trailer, the guy wasn't personable and pretty stand offish. He kept saying the wrong information but overall wasn't a good experience.

Ruby Kleinschmidt

Great place very helpful staff.

Thomas Arkens

Always great expert advice.

Joseph Mares

Great hardware store!

daniele burich

Always helpful and patient for those of us who don't know much about DIY subjects. I always feel like I learn something useful whenever I shop at Krueger True Value. Friendly staff and great prices also a plus, of course.

Daniel Wheeler

Awesome place! Love being able to choose the quantity of hardware I need and bag it for purchase. Also, my son loves to eat your popcorn and sit quietly on your dog beds while I shop.

Beth Stamps

Checkers were great!! Guy in back of store couldn't bother to help us find what we wanted. Told us 'look in the aisles over there'. We found it on our own. Thanks for nothing, customer service is not your thing sir!

jeffrey lentz

Very helpful and courteous

Suzanne Thierer

Owner is strong on customer service. However, small engine repair shop, not strong. Brought mower in for blade replacement, 3 days later, arrived home to find the self propel and belt were not working. Belt smoked, self propel not functioning. Worked when I brought it in. Called them with questions and was told that the model I have has a very exposed underdeck and that was likely the cause. They could not do anything. Seeking service elsewhere.

Lois Dunn

Love coming here! If they don't have it, they'll order it, and the store is always so clean and orderly. Plus, well-behaved dogs on leashes are always welcome! My dogs Love coming here, too.

Sue Lauterbach

My shopping experience at Kruger True Value is always successful and not stressful. When I need something, Kruger True Value always has what I need. The staff help is always prompt and experienced. Thank you.

Jamie Rabe

I went in to the small engines Dept. to get a spark plug for my snow blower... Also I needed a new recoil. The man told me that a new recoil would cost $49.08. Then he asked me if I had taken the cover off the recoil? No, I replied. Do that first and bring it back to me and I will restring it for you!... That way it will only cost you like $10.00

Shawn

Friendly and helpful employees.

Noxious Karn

One of the hard ware stores your grandpa would run to. They have everything you need including knowledge on a project. Love these guys

Brian Eckrich

Waited for over a half hour in the small engine shop and no one came out to even acknowledge I was on the other side of the employee door. Which had a window in it. Multiple employees were just on the other side of the door. Finally left. Won't be going back, which is a shame since I'm a homeowner and they're the closest shop.

Big Kiss

Nice store they have everything. Staff is very friendly and helpful.

James Welch

Came in for 3/4' galvanized pipe pieces that needed to be cut to size and threaded. The sales person was very helpful and personable.

Jim Eagon

What a hardware store should be. Friendly and helpful staff, and a full complement of hardware, supplies, and lots of other stuff. Better than any big box supply store. Pricing is fair and reasonable.

Bruce Rayden

I was only looking for one item, was presented with two choices, made my selection, paid for it and was back in my warm car in short order. All good.

flybywire99

Great Hardware store. Been shopping here for for 45 years. The Webb family has done a great job in keeping the personal service going in the world of big box stores and internet/online purchasing.

Robin Snell

Great people, great place! They had everything I needed & their service is wonderful!

Ed Skerke

Brian Webb really cares about his customers and very service oriented.

Wayne Oenes

I love this place. I compared the prices of the items I was going to purchase, to the best prices online. Including Amazon, Ebay, Walmart and home depot. Krueger beat every price. The staff was helpful and actually knew what they were talking about.

Fred Smith

My favorite hardware store. The clerks are helpful and knowledgeable. They offer to help before you ask. Krueger's is a modern store with old time service. The free popcorn is great too.

Timothy Hoks

Just bought a snow blower. Excellent service. Good information given by employee...very satisfied!

Joseph Gioe

Very nice people. Very good selection. Good prices on items. Very clean and organized.

Todd Schwartz

Krueger true value is a great hardware store with very knowledgeable employees to always be able to help you find what you are looking for. Love this place.

Jean Damozonio

Horrible service. I returned my snow blower for service ad they screwed up and had the starter wire hanging down and it for caught in the blower and snapped. Also my left wheel falls off which it hadn't prior to taking it to them. The guy with the bad tupa (fake hair) was rude. I left a message with store manager and he wad awesome and I got my machine returned. Manage said he spoke with fake hair guy and he said my blower was fixed Friday but they didn't have time to calm me, pathetic yah since we're getting 12 inches if snow

Gary Kilgas

Yes, you may pay a little more, but they have everything and the people are great. You don't have to travel 12-15 miles to a big box when your doing a home repair or remodeling. I've been shopping here 27 years and they haven't failed me yet. I bit higher price is made up in gas savings! I love making the trip to Krueger Hardware.

Jack Benson

Customer service was not prompt and were very particular in getting me the Wrong part rather than listen to know what I needed. The prices were a bit high as well: the nearby hardware store is definitely cheaper.

Dave Nelson

Slightly more expensive than big box stores. But they always have the specialty items that I need.

Dan Kelly

Looking at snowblowers...very helpful, knowledgeable and courteous as well! Great experience!

Benjamin Czap

I own a local painting company in Neenah, WI and when I first started out, most of the Krueger True Value staff befriended me and treated me like family. After years of coming there I made Benjamin Moore our paint brand of choice and have enjoyed my growing friendships with Brad the paint manager and his staff. I hope I have impacted them as much as they have impacted me.

Tucker Roberts

Great selection for a moderately sized store. Prices are a little higher than the big box stores, but it's much closer, and the staff are more interested in getting to know you and your projects.They're also dog friendly, so you can swing in while you're walking your pet!

Deborah Benada

Helpful staff, good inventory, handy.

Ricky Leach

Always a great place when you want friendly service and knowledge.

Dawn Oberstadt

Excellent customer service. Very friendly.

Mary Keuler

I had the worst customer service humanly possible. I was completely ignored 3 times by the same employee and when I reported it to the manager and said that I would not be shopping there ever again, the manager told me not to over react and then walked away.

Steve Randall

They have a nice variety of hardware, tools, rentals, plumbing, electrical, and most importantly can test fit nots, bolts, o-rings etc

Brian Drake

This is an excellent hardware store when your inside the main building. Their small Engine depot is a different story. The staff is rude, lazy, uneducated and generally sub par. That said I cant rate the whole place down because if one departments innepitutide. If you need small engine parts or service don't waste your time or your excedrine.

In Christo

Very helpful.

Brogan Kyhos

This is everything a small town hardware should should be. Friendly, little of everything, close to home. It's great! Sure it's a little more money but it's a great local business that I'm proud to support.

Gary Stoffel

Very friendly and helpful people, always get someone with good knowledge of what I was thinking about.

Scott Stielow

Over charged for a UHaul rental. Very difficult to get corrected and am not sure it is actually fixed.

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999 Winneconne Ave, Neenah WI, 54956

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