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New Mexico
Albuquerque
Heights Key Lock & Safe
Unclaimed
50
Reviews
Heights Key Lock & Safe
920 San Mateo Blvd NE, Albuquerque NM, 87108
heights-security.com
Call now: +1 866-559-7233
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Heights Key Lock & Safe Reviews
Suwat Panyawasiro
Hi guys,Ive just got a service for duplicating my car key. I exactly had a key bought from online and just want to cut and make it work for using my car. Firstly, the employee told me that it would be a $45 for cutting, but if you want to do with setting a program, you have to pay about $99 for the price. So I decided to do only cutting my key. Then he tried to do that. After he is done, he tried to open the door of my car. It can open the door, but it didnt work to lock the door. Then he tried to do it again, it worked for opening and locking the door, but it cant start the car. I told him why didnt it work to start the vehicle. He said that if you pay more to do with the program, it should be working with the remote. So I decided to pay more $35 to do it again and Ive waited for him about 30 minutes. He looked like busy with the other customers and told me that he waited for his tool to set the program in the key.I went back to my friends home and came back to his office again. He told someone to help this setting. He tried to do that and it can work for starting the car, but the remote didnt work. He told me that maybe the remote chip didnt work with the key and I have to buy the new key from website and can do it again for free price. I actually come from LA to visit my friend here and have to go back home for few days. So I told him that its okay, but I think that it would not be okay for the lost money and waste time.Finally, he said that my key looks like work, but it doesnt work. Thank you for your response. This would be a memorable moment for me. Have a good business.Blessings, SP
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Eva vicenteslam
Been coming here for years always the best service. Ill always come backJust as ive been doing for around 45 years thanks guys again
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Blucifer 82
Have used them for years and they are always helpful and friendly. Just got a set of keys cut and programmed for my car as always was quick and easy. Highly recomended!
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susan dunleavy
Saturday morning and exterior door handle fell off! Josh Montoya from NE Heights Lock and Key came right out and fixed it. Professional, intelligent and polite. Great guy, great business.
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Barry Ore
This is a helpful place for all your locksmith needs, whether for your car or home. The staff is extremely helpful and knowledgable. I went in because I was having trouble with the lock on my car door, and they helped me diagnose the problem and gave me some options at solving it. The staff showed that he had my best interest in mind, and gave me the best options gor a fix. I will return here anytime I need a locksmith.
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Elysé Schnorr
Great company - really fast turn-around time and great work!
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TE AM
Great place and service. Top notch!
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J Show
Small operation but have the right equipment. Best price to get a car key programmed. A little low on smiles and friendly atmosphere. They get the job done.
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Laura Trauth
Had to have some locks re-keyed quickly. I called Heights and they were able to come the very next day. Jason called when he was on his way, arrived on time, and quickly and efficiently re-keyed the locks. He also made sure they were lubricated and that all the keys worked perfectly! Fantastic service!
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Kevin Payton
These guys are the best! Always professional and courteous.
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Derreck B
Went in to have a key duplicated, an individual at the counter looked at the key for about 10 seconds said it wouldn't be an issue but they were updating the software and to give him 'a couple minutes'. A few minutes came and went and the store started to get busy. I get back and line and 30 minutes later another competent employee actually asks what type of vehicle the key is for, looks up in his computer and says they can't do it. Awful service from the original employee, you could've taken 2 minutes to do your job properly and saved me half an hour and a bad review for your employer.By and large their reviews are positive and i'm sure I just got an employee a few minutes from their lunch break or something but won't be going back either way.
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Scott Davis
Very busy place could use more employees however the ones they have are very helpful they removed a broken off key from a deadbolt for me for free today
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Brian Wilburn
They have the weird keys that you can't find anywhere at good prices. Here or bills is the only two places to go in town. Equally good on opposite sides of town.
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Jennifer Jordan
They were unable to do the work that I wanted. However, they recommended someone who could. Unfortunately,the person who was recommended was way to expensive.
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Carlos
I went to activate a remote, the was not able to doit, I want to thank the managrr, he did the right think. Thank you
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David Perry
LOST KEYS TO MY 30 YEAR OLD BIKE THEY FOUND IT HOT DAM
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Liz R
Snarky service. Left without a key. Will go out of my way to Sandia Lock and Key where they provide respectful customer service.
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Mohiuddin Ahmad
Too much bookish. Could easily cut a key for my Camry but they didn't. I had to to some other place
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shauna m
Heights lock & key are always on the money. Got a key stuck in the lock and they were able to help me out today. They are always eager to help. Had a few keys made there as well. Highly recommend!
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Ernest Baca
These guys can save your day. Thanks Jason for the tips.
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Doreen Crockett Tapia
Wish I would have known about this place before I ran all over to get a car key made. Good customer service the gentleman that helped me was very pleasant
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gabriel salazar Salazar
Highly recommend They had everything I needed, fair prices, and very friendly.
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Kipper Rojas
Last minute Walk in and they still took care of me and then closed Thank you heights key
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Debra Watson
Great service. Quick service.
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Kathryn Burton
Great people but they never called back after leaving two messages
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Cindy M
I have been a many years long customer of Heights, but no more, I don't believe price gouging is the way to do business. $55 trip fee from a mile away and $100 labor for an issue that took 3 minutes and required no repairs. My in home veterinarian doesn't even charge $55 trip fee.
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Chris Anderson
I use Heights key lock and safe to do all of my duplicate keys and theyre always very helpful, a well-stocked store anything you need to do or get for Security
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Kyle Doege
Very knowledgeable and helpful. Had me in and out fast
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Diedra Hobson
They were able to cut a replacement key for my Bicycle lock!!! A bicycle lock of all things!! Servicecwas fast and friendly and affordable.
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D.L. Horton
These folks really know their business. There is often a wait for service due to constant demand. They special ordered 18 identically keyed locks for gallery jewelry cases. Ready in 2 days! Reasonably priced.
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Ashley Banister
Made a key quickly. Very friendly
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Robert Zubia
Very good place to get safes and locks.
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Cristina Griego
They were a big help and very friendly and nice
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christopher sanchez
I just needed a backup key for my Prius. Other places quoted me for $80 - $200 because 'the car wont start without a chip'. The gentleman here at Heights Key Lock & Safe, ACTUALLY looked up the make and model, and cut a spare key for $5.50 !!! I am so happy I found this place and I will definitely be coming back when I have enough money for a full OEM remote lock
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Javier C
Needed 2000 F-250 door cylinder re-keyed and keys copied. Took maybe 15min! Awesome service.
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AV M.
This is a great place for keys, safes, etc. These folks really know what they are doing.
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Preferred Maintenance
great customer service! staff is ready for your buisness, they know what they are doing!
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Dennis Wojtowicz
Reprogrammed my Lexus key fob in 10 minutes. Fair price too
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Debra Miller
Great service, and they're special ordering a hard-find key in addition for me. Great place!
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Venesa Halen
These guys were great. Went above and beyond to help, in the hot sun!! They are the best!
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Charles King
Price was affordable but their techs are not really that good with remote programming
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vicki copas
Great service with a friendly professional delivery. Prices are fair and work is quick
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zane
Awesome service, very knowledgeable associates. If you need keys made they can help you better then anybody.
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TheNadzed
Needed a quick rekey of 6 locks and response was 30 minutes after call, very reasonable, less 200.00 including 8 new keys
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alan cofran
Needed a quick key made they were fast and efficient
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Crucify 19
Friendly helpful staff and great prices
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Jean Searcy
William was extremely helpful, knowledgeable, and very friendly! I've had a few keys made here, and have always been treated well. I would and will recommend this buisness to anyone. The staff is excellent with customer service!
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Veronica Urban
Very nice and understanding
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Joe West
Very helpful and kind thank you
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Steve Dixon
Best lock shop in town.
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