Name: A-1 Locksmith - Dallas
Address: 2685 Walnut Hill Ln, Dallas, TX, 75229
Telephone: +1 214-363-0400
Rating: 4.4400

Locksmith Help

Unclaimed

50 Reviews

A-1 Locksmith - Dallas

2685 Walnut Hill Ln, Dallas TX, 75229

a-1locksmith.com

Call now: +1 214-363-0400

Send to your phone!

A-1 Locksmith - Dallas Reviews

Fair Jeanjacques

Life saver. Was able to program and cut my Honda car key right on the spot. And it was way cheaper then expected. I would definitely recommend them.

Ben Baker

Called asking for help getting into my car, a gentleman picked up that spoke very poor English. After our talk and me not feeling comfortable with him, I then decided to use my roadside assistance from progressive instead. The man still showed up and lied to me when I asked if he was sent to me by progressive road side. After finally getting him to admit he wasnt with progressive roadside, he copped an attitude and made me pay $25 for his trip out. I paid to not create a problem. VERY DISAPPOINTED. Was going to use you to help rekey a few vehicles. I am asking for a REFUND as I found this RIDICULOUS. The real roadside assistance rep showed up moments after and did an excellent job.

This place really cares about their customers! I went to a few other places and was quoted 3,000 over what turned out to be a fair price. Thank God for them they got me back on the road in no time. If you are looking for a locksmith look no further!

Stephanie Flores

The guy they sent out was extremely rude and unprofessional. He tried charging a ridiculous amount to begin with. After not agreeing with the price and trying to negotiate he was getting frustrated and saying inappropriate things. He kept rolling his eyes and speaking under his breath. At the end, after calling a different place that was charging me way cheaper, he wanted to match prices. I refused since he was giving me such horrible service and told him to leave. He did not want to leave until I had to raise my voice at him.Never calling this place again

Jeff Spay

Terrific service. Knowledgeable amiable people. I recommend it.

Brittany Griggs

Reasonable prices and dont try to rip you off. Request for Andrew if you get the chance. He really goes above and beyond for his clients. Thank you again for the prompt service and professionalism.

Jimbo Slice

Horrible customer service, as soon as we stepped in, before even a word was said the man at the counter had an upset look in his face like he was bothered to receive customers. once we asked for pricing we were quoted outrageous pricing. We asked to cut keys on a car without programming and even higher if programmed. we thought wed give this location a try attempting to support an actual brick and mortar locksmith. my first experience at this location will be the last and will not be recommending.

S D L

The very best service and great staff. Ill recommend them to everyone. They saved my day by programming two keys.

Edward Landmichl

James is the BEST! I needed a custom adapter made for a BHP deadbolt so I could install my new August Smart Lock and he *MADE* one for me!!!A true locksmith who knows what they're doing! A-1 you will have all my key business from here out! Thanks guys great work

zofya laz

Jeff and James were amazing! They completely saved my day! Probably my life! I called Key Rescue Who told me it be $15 just to come out and do a service call plus whatever the tech needed to charge after two days of phone calls with them I finally get somebody to tell me an estimate cost. It wouldve been $15 +65 or more for them to pop up in my safe. I called A-1 !and they told me a flat rate of $30 and no more. I get there and Jeff and James saved my day James Jimmie to screwdriver into it and popped it open and didnt even charge me! You guys have my business for life and my high recommendations if I ever need anything again with locks you will be the first people I call and spend my hard earned money on! Thank you gentlemen so much for your gracious help it was more than needed more than you can know!

Rabbit Skipper

I had a appointment window today from 9am-1pm. I mentioned to the lady that was quite a window. And she correctly stated that it's better to have a wide window than to have disappointed customers. I said that I needed to pick up my grandson from school at 3:15pm. And she assured me that this would be no problem. I took it upon myself to leave the office early today to insure I will be home during this window. Around 12:30pm no technician or phone call. I called A1 and spoke with a gentleman (pretty professional) who told me the tech was just finishing up at another location. While talking to him I received the call from the technician. He informed me that he won't be at my home until 2pm. Quite naturally I wasn't pleased with this. If I would've got a phone call at 11am I would have had a much different response. The tech expressed to me that DeSoto is nearly out of their service area. Which is completely irrelevant as there should have never been an appointment made in the first place if this was a pivotal issue. He then suggested that I call Pop a lock to get service. If any of my agents decided to tell a client to go to a competitor I would immediately reprimand them. But what's worse about this story is it tells me that either the company or this particular employee doesn't respect my time. And this exhibits a poor example of quality customer service. You can get more money.. You can get more assets. But once your time is squandered it's gone forever.

Beep Depot

Fast service for sure fix my problem, SUCH NICE STAFF, WOULD DEFINITELY RECOMMAND THIS STORE, Mr. Jeff and the other gentleman i didn;t catch his name both very nice people.

IHAB ALLNASSER

Very nice people and fast service...Thank you

Eric Hong

They make all the keys so far for me. They also sold me safes years ago.Great service and always friendly!I will always come back to see if there is a key they cannot copy.

Carlos Romero

Great Customer Service, needed a padlock for a gate of mine and James helped me out and gave me good pricing. Will recommend to all my family and friends to come here for their locksmith needs

Staci Reed

I had locked my keys in my car and I have no spare bad mistake. So I called a One locksmith to come out and unlock my car.The service man was here with in 15 minutes had my car unlocked and my keys in hand in 5 minutes. The service man was extremely friendly and professional. Thank you for a job well done!!!!

Jay Wax

Fast service. Left my keys in my car after lunch. Called A1 and they were at my car in 30 minutes, unlocked in another 3. Less than 35 minutes total. Tech was courteous and friendly. Hopefully I don't have to, but I would use again.

Joseph Hammers

Amazing everytime we go there. Completely trust worthy

Lewelen Empié

Quick and helpful staff!Highly recommend for business and personal needs.

Mattie Lonborg

Called and they were here within 2 hours! Colby was fantastic and super nice. Hope I dont have to use them again, but would if I need locks replaced again!

John R. Hoge

I got a Honda key for my 2004. Love it!

Jack Ware

Bait & Switch. Was told $15 trip charge (true) & $19 to re-key a lock (NOT TRUE). They wanted $350 for 1 door and $185 for another. Was told that the $19 was if I brought my lock in. Somehow I don't think they were going to pay me the $15 trip charge if I brought my lock in. Stay away from these people.

Kerstin Cochran

A-1 Locksmith was AWESOME! Jeff and Ed 'the Head', were very professional, and took care of my needs. James was awesome too, even though he was on vacation. I had a duplicate key with buttons, made, and they were right on point, when it came to programming it. They had two computers to do it, a dedicated computer for the programming, and a back-up laptop, in case that failed. I recommend them for any of your locksmith needs, 100 percent! -Kerstin C.

Danielle Vincent

Honest and reliable business with quick and respectful customer service.

Pat Teeling

We came home early one morning after collecting family members from DFW to discover that the door fixture from the garage to our kitchen had literally fallen to pieces. I tried to remove it, thinking that this would be a simple replacement of one locking fixture with another. After a while, I could get the assembly partially done, but the main locking shaft would not budge. THAT is when I called A-1 Locksmith. They said that it was a busy day, but maybe they could fit me in between 10 a.m. and noon. About 11:15 a.m., they called to apologize that their locksmith was hung up with a job for 7-11 much longer than he had though. They promised that he would be there within 90 minutes, and he was there in an hour!Benjamin came in, asked if he could enter our house without shoe covers (THAT is considerate!) and then he looked at the garage door. He asked, 'HOW OLD is this lock????' - - 1955. He said, 'I've never seen one like this but I've heard of them.' I turned my back, turn around, and he had the lock off. There was a tiny dimple on the shaft that only required the right tool, a push, and it would slide off. He rebored the door, replaced the lock with a modern black fixture, and he said anything else??? Heck, this was 15 minutes! I said, 'sure, how about looking at our front door too.' Same thing. In 30 minutes, he had replaced the front door bolt with the SAME KEY AS THE GARAGE DOOR!! THAT makes life simple. He then checked our patio door, gave a squirt of some locksmith 'grease', and it works like new. ALL OF THIS WAS LESS THAN $150.These are terrific locksmiths!!! If you have a problem, BE SURE TO ASK FOR BENJAMIN. He is friendly, professional, and he will solve all of your problems.

Cory Laurence

Theres guys are always professional and great customer service!

Richard Komar

Matt fixed my doorknob problem within minutes and I was able to get back in and back out of my garage again! I called A-1, talked with dispatch, they said someone would be out within a couple of hours - Matt showed up within 20 minutes! Very professional, courteous and friendly guy! Thank you, Matt and A-1!

Matthew Duffy

Terrific service! I visited the Walnut Hill location and asked James to duplicate a broken key for me. I was pessimistic about the results because a number of previous attempts to duplicate the key before it broke had failed. But within thirty seconds I had two brand-new working keys! Thank you James and A-1 Locksmiths for your exceptional service. I am a very satisfied customer.

paul montoya

Always friendly and knowledgeable about their products. Speak with you about your specific needs and get you the right solutions. Pricing is better than others in the area. Employees arent here for the quick sale but rather, to build long lasting relationships with customers. They understand that if you treat the customer right, take care of the customers needs you build customers for life. I will not use any other locksmith.

FixEuro Dallas

Just wanted to give a shout out to Ennis at A-1 Locksmith, Walnut Hill Lane location....Thank you Ennis so much for making my keys for me from my broken one and also helping me over the phone while I programmed it to my vehicle. I will be coming back to get a spare made for my other vehicle soon. If you need assistance I highly recommend Ennis at A-1 Locksmith - Walnut hill location!

teresita castillo

Very quick and efficient... had to go here twice because i lost the first copy i had made.. but both times had quick, efficient and friendly service.

David Noble

Excellent service. Friendly staff. Had to order blank, quick delivery. Quick programming, highly recommend. Will use again.

Karishma Singh

A complete rip off. They advertise saying they would charge 20$ and I was charged 360$ just to drill a whole in the existing lock and fixing a new one. This is a bloody scam for all the new comers in Toronto. I happened to speak to my friends later and was told I could literally get a new door fixed for the same price I paid for a stupid door knob. If it wasnt an emergency i would just hope I dint call these guys. Fake advertising and overcharging scam artists!

Steven Make

I used these guys to help move my safe while in the middle of moving. They delivered it on time and kept me updated every step of the way. They were very professional and communicative and made moving a lot easier. Thank yall

Mr Demce

Great service and best pricing in the metroplex .

Fernando Ortiz

I had gone to home depot and they were not able to make keys for my bike lock. These guy are very helpful and they are great at making keys. They were able to make a key for my bike lock fast, they were professional and for a great price.

Jose De La Garza

The team that takes care of this location was training in customer service by Attila the Hun! (or some other horrendous character)I believe that they think that breathing counts as good communication and fine manners, but sorry, it does not.I stopped by to check if they could cut a key for my car, and by the time I left I was happy that they didn't threw the key on my face, not very friendly...I was surprise they did not wear war paint on their faces! It surely seems like these people don't need or want your money.So if you have a chance, DO NOT stop by, as a matter of fact, RUN FOREST RUN!!!!

Ronna Keller

Ive used A-1 numerous times for a variety of products and installation. Without exception every experience has been serviced by the most courteous and professional staff. I highly recommend their services to anyone needing safes, locks, digital locks, remote access and more. Call them today!

Gregory Scott

Locked my keys in the trunk. Contacted A-1. Very nice young man came very quickly. Had my car open and keys out in no time at all. And it did not cost me a fortune. Yahoo!! Hope I never find myself in this situation again, but if I do, A-1 will get the call.

Rhonda Truitt

The locksmith was very helpful and friendly. He got the job done quickly! I could not be more pleased with A-1 Locksmiths service and quality.

Dave Lowe

James Bell was very professional and helpful. I brought him 3 Mortise Lock cylinders that needed to be re-keyed along with making 14 keys. He had it done fast while I waited and the cost was very fair. Great job guys!

Cosmic Moe

The technician provided excellent customer service. He arrived on time. He explained the issue and answered all of my questions. He even went so far as to explain what to do the next time this issue arrives. I would definitely use this company again.

Courtney Bernabo

Trey was amazing! He not only opened the cat door, but helped me install the new battery as well! So helpful and kind. He definitely went above and beyond. Job# - 276754

Angel Olvera

The guys were great. Had the safe moved in and bolted down very quickly. They were very courteous and helpful. Also the employees before delivery were helpful and kept me informed of the status of my order.

Brian C

Very professional, solved issues arising from an older home that would have had me saying bad words. Highly recommend to anyone needing their services.

Brett Ruston

This is the best locksmith shop to go to in Dallas. They are friendly and very affordable! I deal with many service companies due to my job, and A1 is hands down one best companies in any industry I have had the pleasure of doing business with.

Malcolm Turner

Ike was very thorough and knowledgeable of my concern. Yes listened thoroughly and provided a reasonable diagnostic solution.I will refer A-1 to my family, friends and family.I already have.

Samuel Cañas

Hey did a really good job the locksmith man had great customer service. Lost me key he was able to read the cuts and make me a new one. Saved my life. Was able to get to work.

Ramsey Appiagyei

Went in to get keys cut for my motorcycle. I was in and out within 5 minutes and payed a small price. A1 Service should be their name.

William Howard

These guys were great. I had a very obscure, dealer only overseas key that I needed copied. The guys were very helpful and cut their closest key free of charge. It ended up not working but the way they acted made me a customer. Great guys.

Rate and Review Your Experience

Nearby

A-1 Locksmith - Dallas

2685 Walnut Hill Ln, Dallas TX, 75229

A-1 Locksmith - Dallas Reviews

Rate and Review Your Experience

Nearby

Avery Air Conditioning

SOS Locksmith - Dallas

Locksmith Express Dallas

KeyMe

Bee's Keys

Michael's Keys

Share this facility

Send to your phone